MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than ... exceptional customer service. Joining Micro Center means more than working in retail--it's an ...
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109 Micro Center Customer Service Leader Jobs Hiring Near You
MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than ... exceptional customer service. Joining Micro Center means more than working in retail--it's an ...
RETAIL SALES AND MERCHANDISING SUPERVISOR
Columbus, OH · On-site
$15.75 - $19/hr
... Micro Center. We are passionate about customer service and developing long-term customer ... Through sales floor leadership, ensure associates are greeting and presenting credible product ...
RETAIL SALES AND MERCHANDISING SUPERVISOR
Columbus, OH · On-site
$15.75 - $19/hr
... Micro Center. We are passionate about customer service and developing long-term customer ... Through sales floor leadership, ensure associates are greeting and presenting credible product ...
WAREHOUSE ASSOCIATE
Columbus, OH · On-site
$15.25 - $18.25/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
WAREHOUSE ASSOCIATE
Columbus, OH · On-site
$15.25 - $18.25/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Quick apply
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Quick apply
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
RETAIL COMPUTER TECHNICIAN
Columbus, OH · On-site
$18 - $35/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
RETAIL COMPUTER TECHNICIAN
Columbus, OH · On-site
$18 - $35/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
WAREHOUSE ASSOCIATE
$15.25 - $18.25/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
Quick apply
WAREHOUSE ASSOCIATE
$15.25 - $18.25/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...
Quick apply
It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...
MICRO CENTER is the nation's leading computer and electronics bigbox retailer, offering more than ... customer service. At Micro Center, Passion, Energy, and Commitment aren't just words--they're how ...
MICRO CENTER is the nation's leading computer and electronics bigbox retailer, offering more than ... customer service. At Micro Center, Passion, Energy, and Commitment aren't just words--they're how ...
RETAIL SALES AND MERCHANDISING SUPERVISOR
$15.75 - $19/hr
... Micro Center. We are passionate about customer service and developing long-term customer ... Through sales floor leadership, ensure associates are greeting and presenting credible product ...
RETAIL SALES AND MERCHANDISING SUPERVISOR
$15.75 - $19/hr
... Micro Center. We are passionate about customer service and developing long-term customer ... Through sales floor leadership, ensure associates are greeting and presenting credible product ...
RETAIL SALES AND MERCHANDISING ASSOCIATE
$14.25 - $16.50/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
Quick apply
RETAIL SALES AND MERCHANDISING ASSOCIATE
$14.25 - $16.50/hr
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Micro Center. We are passionate about customer service and developing long-term customer ...
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Quick apply
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Quick apply
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Quick apply
... exceptional customer service. Joining Micro Center means more than working in retail--it's an ... leadership * Accurately forecast to ensure proper stocking levels for top selling products
Micro Center Jobs Information
What is it like to work at Micro Center?
Micro Center operates in a fast-paced retail environment with a focus on customer satisfaction and technical expertise. The company's team structure is designed to support a collaborative work environment, with employees working together to provide in-store technical support, sales assistance, and product demonstrations. Working at Micro Center may appeal to individuals who are passionate about technology and enjoy helping others, as the company offers opportunities for professional growth and development in a dynamic retail setting.
What makes Micro Center an attractive place to work?
Micro Center is a leading American retailer of computer hardware, software, and electronics, with a strong presence in the consumer electronics industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a fast-paced retail setting. By joining Micro Center, employees can contribute to the company's mission of providing exceptional customer service and stay at the forefront of technological advancements in the industry.
Do workers at Micro Center get paid breaks?
No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
70% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
Does Micro Center pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.
At Micro Center, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Micro Center affordable enough for their workers?
Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Micro Center?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.
92% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
- 23% of people with changing schedules find out their shifts one week or less ahead of time.
- 63% of people with changing schedules find out their shifts two weeks ahead of time.
- 12% of people with changing schedules find out their shifts three weeks ahead of time.
- 2% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers at Micro Center worry about hours?
Most people don’t worry about getting enough hours.
74% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
74% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Micro Center workers get to choose the shifts they work?
Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
69% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it for Micro Center workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to get time off at Micro Center?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
77% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Micro Center managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
Do jobs at Micro Center spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to take sick days at Micro Center?
Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
Is a Micro Center job good for students?
Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Micro Center feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Micro Center get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.
Is it stressful to work at Micro Center?
Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.
77% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Micro Center enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
67% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Micro Center recommend working with their team?
Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get enough training when they start at Micro Center?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people get support to advance at Micro Center?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people think Micro Center’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers feel well informed about how Micro Center is doing?
Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Customer Service Leader jobs?
What are the most popular jobs at Micro Center?
What are the most popular categories at Micro Center?
$19/hr
Full-time
Posted 19 days ago
Micro Center rating
6.7
Based on 55 frontline employees who took The Breakroom Quiz
15th of 30 rated technology retailers
Job description
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
About the Role
We are seeking self‑motivated, results‑driven FULL-TIME TECHNICAL SUPPORT REPRESENTATIVES to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH.
This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy learning new skills, and are passionate about delivering exceptional customer service. We’re seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend availability. The starting pay for this position is $19.00 per hour.
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you’ll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you!
What You'll Do
- Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email.
- Maintain a general understanding of current consumer electronic devices and technology.
- Identify customers’ needs, clarify information, qualify issues, and offer solutions.
- Personalize support to improve customer satisfaction.
- Accurately document all customer contacts and enter them into the appropriate database.
- Develop and maintain effective working relationships to ensure teamwork.
- Meet personal/team goals.
What We're Looking For
- High school diploma required; one year of experience in customer service or a related field preferred
- Strong listening, critical thinking, and problem-solving abilities
- Excellent verbal and written communication skills
- Accurate and efficient typing proficiency
- Ability to multitask effectively while managing priorities
- Flexible and adaptable when working with diverse customer needs and personalities
- Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love!
Benefits That Support Your Growth and Well‑Being
At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:
- Competitive Employee Discount, including our Friends & Family Discount Program
- Tuition Reimbursement and Education Savings Opportunities to support continuous learning
- Paid Time Off for regular associates to rest, recharge, and take care of what matters most
- 401(k) Retirement Plan with Company Match to help you plan for the future
- Industry‑Leading Vendor and Company Training to build your skills and product expertise
- Clear Career Growth and Advancement Opportunities across the organization
Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
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About Micro Center
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Hilliard, OH, US