ZipRecruiter

Log In

Micro Center
Micro Center

111 Micro Center Customer Service Jobs Hiring Near You

Micro Center

SERVICE EXPERIENCE ADVISOR

Columbus, OH

It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Columbus, OH · On-site

It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...

Micro Center

WAREHOUSE ASSOCIATE

Columbus, OH

$15.25 - $18.25/hr

Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Columbus, OH

$18 - $35/hr

Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to ...

next page

Showing results 1-20

All JobsMicro Center Customer Service Jobs

Micro Center Jobs Information

What is it like to work at Micro Center?

Micro Center operates in a fast-paced retail environment with a focus on customer satisfaction and technical expertise. The company's team structure is designed to support a collaborative work environment, with employees working together to provide in-store technical support, sales assistance, and product demonstrations. Working at Micro Center may appeal to individuals who are passionate about technology and enjoy helping others, as the company offers opportunities for professional growth and development in a dynamic retail setting.

What makes Micro Center an attractive place to work?

Micro Center is a leading American retailer of computer hardware, software, and electronics, with a strong presence in the consumer electronics industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a fast-paced retail setting. By joining Micro Center, employees can contribute to the company's mission of providing exceptional customer service and stay at the forefront of technological advancements in the industry.

Do workers at Micro Center get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Micro Center pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

At Micro Center, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Micro Center affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Micro Center?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 63% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Micro Center worry about hours?

Most people don’t worry about getting enough hours.
74% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Micro Center workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Micro Center workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Micro Center?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Micro Center managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Micro Center spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Micro Center?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Is a Micro Center job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Micro Center feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Micro Center get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Micro Center?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Micro Center enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Micro Center recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Micro Center?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Micro Center?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Micro Center’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Micro Center is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Micro Center?
    What are the most popular jobs at Micro Center?
    What are the most popular categories at Micro Center?
    Infographic showing various Customer Service job openings at Micro Center in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Physical job distribution.

    CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - FULL-TIME

    Micro Center

    Hilliard, OH

    $17.50/hr

    Full-time

    Retirement, PTO

    Posted 6 days ago

    Micro Center rating

    6.7

    Company rating: 6.7 out of 10

    Based on 55 frontline employees who took The Breakroom Quiz

    15th of 30 rated technology retailers

    Job description

    MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

    Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

    At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

    About the Role 

    We are seeking selfmotivated, resultsoriented FULL-TIME CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES to join our team. In this role, you will contribute to a bestinclass customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH. 

    This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy learning new skills, and are passionate about delivering exceptional customer service. We’re seeking candidates who are available to work between 10:00 a.m. and midnight, with weekend availability. The starting pay for this position is $17.50 per hour.

    What You'll Do 

    • Handle high volumes of inbound customer interactions efficiently through phone, chat, text, and email channels
    • Maintain a strong working knowledge of consumer electronics, devices, and related technology
    • Assess customer needs, gather and clarify information, troubleshoot concerns, and provide effective solutions
    • Deliver personalized support to enhance the overall customer experience and satisfaction
    • Accurately document customer interactions and update records within the appropriate systems and databases
    • Build and maintain positive working relationships to support collaboration and team success
    • Consistently achieve individual and team performance goals

    What We're Looking For

    • High school diploma required; one year of experience in customer service or a related field preferred
    • Strong listening, critical thinking, and problem-solving abilities
    • Excellent verbal and written communication skills
    • Accurate and efficient typing proficiency
    • Ability to multitask effectively while managing priorities
    • Flexible and adaptable when working with diverse customer needs and personalities
    • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love! 

    Benefits That Support Your Growth and WellBeing

    At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

    • Competitive Employee Discount, including our Friends & Family Discount Program
    • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
    • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
    • 401(k) Retirement Plan with Company Match to help you plan for the future
    • IndustryLeading Vendor and Company Training to build your skills and product expertise
    • Clear Career Growth and Advancement Opportunities across the organization

    Why Micro Center

    Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

    Micro Center is an Equal Opportunity Employer.

    #Microcenter1

    What Micro Center employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply