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60 Merge Jobs Hiring Near You

MERGE

Director, Pharma Media

Chicago, IL · Hybrid

$111K - $134K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

VP, Pharma Media

Atlanta, GA · On-site

$130K - $156K/yr

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the intersection of health and wellness-where human impact matters most. By weaving storytelling through ...

Merge

Data Scientist, Bioengineering

San Francisco, CA · On-site

$140 - $230/hr

Merge Labs is a frontier research lab with the mission of bridging biological and artificial intelligence to maximize human ability, agency and experience. We're pursuing this goal by ...

MERGE

VP, Pharma Media

Kansas City, MO · Hybrid

$130K - $156K/yr

Identify opportunities to grow existing accounts by introducing MERGE's differentiated offerings, such as HCP + DTC Performance Link, HCP/DTC Maestro, and Decision-Back consulting. * Lead with Impact:

New

MERGE

Director, Pharma Media

Raleigh, NC · Hybrid

$106K - $127K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

Director, Pharma Media

Boston, MA · Hybrid

$122K - $147K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

Director, Pharma Media

Atlanta, GA · Hybrid

$100K - $120K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

Account Director, Scale

Chicago, IL · Hybrid

$98K - $117K/yr

Serve as the primary orchestrator of MERGE's internal expertise and the main engine behind growing your assigned book of business, with a clear focus on expanding our Adobe technology services ...

MERGE

Account Director, Scale

Kansas City, MO · Hybrid

$88K - $106K/yr

Serve as the primary orchestrator of MERGE's internal expertise and the main engine behind growing your assigned book of business, with a clear focus on expanding our Adobe technology services ...

MERGE

Account Director, Scale

Kansas City, MO · On-site

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the intersection of health and wellness-where human impact matters most. By weaving storytelling through ...

MERGE

Director, Pharma Media

Kansas City, MO · Hybrid

$100K - $120K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

Director, Pharma Media

Denver, CO · Hybrid

$111K - $134K/yr

Collaborate closely with MERGE's Applied Intelligence, Discoverability, Programmatic, and Social teams to deliver seamless, fully integrated media solutions and bring data insights directly into ...

MERGE

VP, Pharma Media

Denver, CO · Hybrid

$144K - $173K/yr

Identify opportunities to grow existing accounts by introducing MERGE's differentiated offerings, such as HCP + DTC Performance Link, HCP/DTC Maestro, and Decision-Back consulting. * Lead with Impact:

New

Merge

Security Engineer

Manhattan, NY · On-site

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. As a Security Engineer at Merge, you will be the ...

MERGE

Account Director, Scale

Boston, MA · Hybrid

$108K - $129K/yr

Serve as the primary orchestrator of MERGE's internal expertise and the main engine behind growing your assigned book of business, with a clear focus on expanding our Adobe technology services ...

MERGE

Account Director, Scale

Denver, CO · On-site

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the intersection of health and wellness-where human impact matters most. By weaving storytelling through ...

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    Infographic showing various job openings at Merge in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, 48% Hybrid, and 7% Remote job distribution.

    Enterprise Customer Success Manager

    Merge LLC

    San Francisco, CA • On-site

    $175K - $200K/yr

    Other

    Re-posted 24 days ago

    Job description

    Merge Customer Success Manager

    Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.

    What Will You Be Doing?
    • In the role, you will work directly with technical stakeholders at our customers to escalate and resolve issues and challenges swiftly and effectively
    • You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases
    • The expectation will be to manage up to 30 enterprise customers
    • Your goal will be to ensure customer satisfaction as a whole, enhance customer experience working with Merge, and play a key part in supporting customer contract renewals
    What Experience Is Required?
    • A minimum of 6+ years of experience working in a Customer Success or Account Management function with highly technical software products and technical stakeholders.
    • Experience working with enterprise SaaS customers (customers with 800+ employees) as well as executive level customer stakeholders.
    • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge.
    • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, product, etc.
    • An entrepreneurial mindset - this is a new team at Merge where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
    Compensation
    • The cash compensation range for this role is $175,000-200,000 OTE, split between salary and variable compensation.
    • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.

    Apply