At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our ...
New

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our ...
New
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our ...
New
$17.25 - $22/hr
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our ...
$17.25 - $22/hr
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our ...
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Supervises all day-to-day practice operations including staffing, patient scheduling, collections, and claims filing.
Assists with planning, development, and direction of departmental goals, compliance, and special projects.
Assigns work, trains, monitors, evaluates staff, and promotes a culture of excellent customer service and regulatory adherence.
7.7
Based on 293 frontline employees who took The Breakroom Quiz
165th of 898 rated healthcare providers
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for supervising all day-to-day practice operations including administrative and clinical staffing, patient appointment scheduling, time of service collections activity, payment and claims filing accuracy/posting.Job DescriptionEducation:Bachelors degree preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Two (2) years in related healthcare experience
Effective oral and written communication skills
Must be able to demonstrate knowledge in the eight (8) domains of medical practice management: business operations, financial management, human resource management, information management, organizational governance, patient care systems, risk management and quality management
Strong direct performance management, tact and financial acumen preferred
Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations
Demonstrates a strong commitment to patient, provider, and employee satisfaction
Principal Accountabilities
Promotes the treatment of patients through efficient scheduling, clinical care and flow, collections processes, and outstanding customer service.
Assists with planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects.
Leads in the preparation of departmental compliance with regulatory requirements.
Assigns work and manages the activities of practice personnel. Trains, monitors and evaluates staff as necessary.
Understands the fundamental importance of customer service and develops processes and culture that support excellent customer service, the adherence to regulatory standards and the achievement of business objectives.
Supports the instruction of educational programs that promote staff competency.
Monitors quality improvement efforts and makes recommendations for change as necessary.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
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The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.
Health care and social assistance
10,000+ Employees
Houston, TX, US
1907