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MDT Technical

60 Mdt Technical Project Management Jobs Hiring Near You

Cortavo

Technical Project Coordinator

Atlanta, GA · Hybrid

The Technical Project Coordinator will be responsible for managing technical projects, including customer onboarding, phishing campaigns, email signature implementations, Sharepoint migrations, and ...

Cortavo

Technical Project Coordinator

Atlanta, GA · On-site

The Technical Project Coordinator will be responsible for managing technical projects, including customer onboarding, phishing campaigns, email signature implementations, Sharepoint migrations, and ...

Talkspace

Technical Project Manager

New York, NY · On-site +1

Technical Project Management * Partner with Product and Engineering leadership to translate roadmap priorities into executable engineering plans and ensure development resources are aligned to the ...

Talkspace

Technical Project Manager

New York, NY · On-site +1

Technical Project Management * Partner with Product and Engineering leadership to translate roadmap priorities into executable engineering plans and ensure development resources are aligned to the ...

Apolis

Technical Project Manager

Phoenix, AZ · Hybrid

... Management 6. Risk Management 7. Governance 8. Cross-Functional Leadership 9. SDLC (Software Development Lifecycle) 10. Agile Methodologies / Responsibilities The Technical Project Manager is an ...

PETADATA

Technical Project Manager

Atlanta, GA · On-site

Improve processes and project management practices * Facilitate communication between business and IT teams Required Skills: * Technical Project / Program Management * Agile / Scrum / SAFe (Scaled ...

MindSource

Technical Project Manager

Milpitas, CA · Hybrid

Project Management (90%) * Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct projects ...

Ampcus Inc

Technical Project Manager

Pleasanton, CA · On-site

... management tools like JIRA, Microsoft Project, or Asana. • Strong communication skills for ... Required : • Proven experience leading and managing complex technical projects from conception to ...

BitWords Inc.

Technical Project Manager

San Francisco, CA · On-site

$150 - $190/hr

This role requires a unique combination of technical understanding and project management expertise. You'll work directly with clients, internal teams, and stakeholders to define project scope ...

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All JobsMdt Technical Project Management Jobs

Technical Project Coordinator

Cortavo

Atlanta, GA • Hybrid

Full-time

Medical, Retirement

Re-posted 8 days ago

Job description

Job Overview:

The Technical Project Coordinator will be responsible for managing technical projects, including customer onboarding, phishing campaigns, email signature implementations, Sharepoint migrations, and internet installations.

This role reports to the Technical Project Management Team Lead.

The Technical Project Coordinator will interact daily with the Cortavo support teams to:
  • Drive project activities by working with our Service Desk, Field Services, and Engineering departments
  • Coordinate/ensure all tasks are being completed within expected timeframe
  • Ensure that procurement is happening as expected
  • Field engineer scheduling for onsite activities (site surveys, hardware installations)
  • Validate orders for internet and other services that may need to be provisioned
The Technical Project Coordinator will interact their assigned Cortavo customers to ensure:
  • Project definition, project planning, date setting, and milestone tracking
  • Coordinate interactions with Cortavo resources to accomplish project requirements
  • Continual understanding of project milestones and timelines by frequent verbal and written communication

Responsibilities:
  • Anticipate customer needs and proactively addressing them throughout the project management process, ultimately positioning accounts for continued success.
  • Ensure timely and successful project management to help customers realize the business value of our partnership and offerings.
  • Maintain customer satisfaction by engaging other teams and removing roadblocks.
  • Develop customer-facing documentation to visually describe project management milestones and timelines.
  • Generate a high level of communication with meeting recaps.
  • Provide recommendations for process and/or communication improvement related to technical projects to reduce delivery time and improve customer satisfaction.
  • Maintain customer information records, including gathering information about that customer and making sure that information is up to date in applicable systems (Autotask, IT Glue, Datto, Salesforce, etc).

Required Skills & Qualifications
  • Bachelor's degree, Business Administration or related field
  • Minimum 3 years project management experience
  • Experience with technical project management (HaaS, SaaS, IT services)
  • Experience in a customer service/success environment/implementation/project management environment
  • Experience with project management tools (Smartsheets, Wrike, etc)
  • Experience with ticketing systems (Autotask, Halo, Jira)
  • Proficiency in Microsoft Office Suite & Microsoft Teams
  • Proficiency in Google Suite, particularly Gmail and Google Docs
  • Strong written and verbal communication skills; empathetic customer service approach
  • Excellent organizational, time management, and multitasking capabilities
  • Empathy for customer when delays or issues occur
  • A true note-taker; drive for accomplishing task on-time or ahead of time

Preferred Qualifications
  • Technical and/or complex project management experience (> 50 steps to onboard
  • Managed Service Provider experience
  • Familiarity with IT hardware, software, and managed services technology
  • Familiarity with tools and technologies that small businesses commonly use is also valuable
Estimated Usage of Time
  • 80% - Technical Project Management
  • 20% - Documentation

Work Environment
  • Competitive salary, as well as employer, contributed health benefits
  • Hybrid work schedule
  • 401k contribution
  • Access to a Company cell phone plan
  • A seat on an energetic team that collaborates and pushes each other to be better
  • A fast-paced but cooperative environment with endless potential for growth
  • Celebration events for team and Company successes throughout the year

Flexible work from home options available.

Employment Type: FULL_TIME

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