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What are the key skills and qualifications needed to thrive as a Key Account Manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a Key Account Manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is a Key Account Manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What other companies are hiring for Key Account Manager jobs?
What are the most popular jobs at Mannkind?
What are the most popular categories at Mannkind?
Infographic showing various Key Account Manager job openings at Mannkind in the United States as of May 2026, with employment types broken down into 85% Full Time, 3% Temporary, 9% Contract, and 3% Nights. Highlights an 89% Physical, and 11% Remote job distribution.

Associate Director, Market Access Operations

MannKind Corporation

Westlake Village, CA • On-site, Remote

$148K - $222K/yr

Full-time

Posted 10 days ago

Job description

MannKind Corporation is a biopharmaceutical company dedicated to transforming chronic disease care through innovative, patient‑centric solutions, developing and commercializing innovative inhaled therapeutics and drug‑device technologies aimed at addressing serious unmet needs across endocrine, cardiorenal, and orphan lung diseases. The company applies deep expertise in formulation science and inhalation‑device engineering to reduce the treatment burden for conditions such as diabetes, congestive heart failure, pulmonary fibrosis, and pulmonary hypertension.

MannKind’s core technologies, including ultrafine dry‑powder formulations and advanced inhalation platforms, enable rapid, convenient delivery of medicines directly to the deep lung. This approach supports both local pulmonary targeting and systemic delivery for various medical indications. Through alternative drug formulations and delivery mechanisms, MannKind aims to bring forward differentiated, patient‑centric therapies that expand treatment options to improve outcomes across chronic and rare diseases.
At MannKind, our employees are our greatest asset. We foster a close-knit, collaborative culture where every team member plays a vital role in our mission. We are proud to champion a rich blend of backgrounds, perspectives, and working styles as we work together to improve health outcomes and change lives.
Position Summary:
MannKind Corporation currently has an open position for an Associate Director, Market Access Operations to support our Market Access team including departmental reporting and data analytics, government reporting, trade, payer contracting, and pricing analysis. This position will support Furoscix®, Afrezza®, V-Go®, and any future products and will collaborate broadly with Market Access, Finance, Legal, Supply Chain, Business Analytics, and Sales.

This position can be remote or hybrid in Burlington, MA, or Westlake Village, CA with occasional travel required. This position reports to the Executive Director - Government, Contracting and Trade.
Principal responsibilities will include:
The role functions as an expert in data modeling and reporting with meticulous attention to detail.
  • Lead the monthly reconciliation of source data used in government pricing calculations; sales, rebates, chargebacks, discounts and fees.
  • Perform parallel GP calculations and maintain forecast models for pricing analysis
  • Review vendor materials and validate BP, AMP, PHS/340B, NFAMP, FCP/FSS, IFF, and URA; ensure reports are submitted in accordance with government regulations.
  • Maintain company’s government portal registrations annually or as needed (SAM, CMS, TRICARE, etc.)
  • Ensure Public Law reporting, RFMs are accurate and deadlines are met
  • Review and maintain accurate customer Class of Trade assignments
  • Ensure all statutory pricing is up to date and accurate in the necessary government portals and assist in updating Compendia as needed
  • Work with department lead to continuously monitor US pricing and government program developments such as IRA and MFN. develop subject matter expertise and thought leadership in government program regulations at the Federal and State levels
  • Ability to analyze payer data to create insightful trend analysis and reports
  • Assist in contract review, analysis, and organization/tracking of key terms, timelines, and bid cycles
  • Familiar with Gross-to-Net and accounting principles. Will work with department lead to develop expertise and ability to model net sales forecast scenarios
  • Monitor and report on trends for all discounts, performance to contract, and channel mix
  • Work closely with the Corporate Account Directors on account setup and sales reporting
  • Work effectively amp; collaboratively with internal and external cross-functional partners, including pricing/contracting vendors, specialty pharmacies, IDNs, 3PL and other distribution partners
  • Create and maintain departmental dashboards to disseminate essential information throughout the organization.
  • Manage various trackers to record program data enhancements and data deliverables.
  • Participate in weekly vendor calls and quarterly business reviews
  • Support ongoing Market Access integration activities related to the acquisition of scPharma; vendor assessments, consolidation, unified financial and performance reporting across all brands
This role will also liaise with Legal/Regulatory/Compliance to ensure all operations, processes, and systems meet legal and regulatory requirements.
Education and Experience Qualifications:
  • ​Bachelors degree required
  • Minimum 7 years in the Biopharmaceutical industry, in analytics and/or reporting roles
  • Minimum 5 years of government pricing or relevant commercial finance experience
  • Minimum 3 years managing external vendor or client relationships
  • Ability to read and interpret complex contracts
  • Data Analysis and Vendor Management experience are required
  • Strong oral, written presentation skills, with ability to simplify complex concepts verbally or visually via PowerPoint and/or Excel (including pivot tables)
  • Technically savvy with proven cross-functional collaboration and teamwork
  • Ability to pivot quickly and operate through ambiguity
  • Strong strategic, analytical, time management, and multi-tasking abilities
  • Excellent data gathering, analytical and problem-solving skills
  • Proactive stakeholder engagement and management to prioritize analytics needs to enable data driven commercial decision-making process.
  • Strong analytics and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations
  • Behaves with high level of autonomy – identifies and challenges needs, acting accordingly initiating projects with impact on business outcomes
  • Solution-oriented strategic thinker with strong emotional intelligence

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