UniFirst
UniFirst

84 Unifirst Key Account Manager Jobs Hiring Near You

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Posted today

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Posted today

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

Posted today

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key ...

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UniFirst Jobs Information

Do workers at UniFirst get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Does UniFirst pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

At UniFirst, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from UniFirst affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at UniFirst?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at UniFirst worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do UniFirst workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for UniFirst workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at UniFirst?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UniFirst managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at UniFirst spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at UniFirst?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at UniFirst good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UniFirst?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UniFirst?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at UniFirst?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think UniFirst’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how UniFirst is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Key Account Manager job openings at Unifirst in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Key Account Manager - UniFirst

Unifirst

Goldsboro, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 23 days ago


UniFirst rating

6.6

Company rating: 6.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

145th of 254 rated facilities management


Job description

GENERAL SUMMARY


The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst’s uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics.
PRIMARY DUTIES & RESPONSIBILITIES

  • Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.
  • Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).
  • Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
  • Update records with all pertinent information on a daily basis.
  • Maintain customer contract/PO status and renew contracts/PO’s before they expire.
  • Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation.
  • Generate leads to turn over to Service and Sales teams (when necessary).
  • Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.


ADDITIONAL DUTIES & RESPONSIBILITIES

  • Prepares reports of business transactions and keeps expense accounts.
  • Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation.
  • Attends weekly meetings.
  • Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.
  • Assist the service team in stylizing uniform programs and renewing customers upon expiration.
  • Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs.

EDUCATION AND EXPERIENCE

  • College degree preferred.
  • 3 to 5 years of successful sales and/or service experience.
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
  • Must be able to travel approximately 70% - 80% for customer interfacing 
  • Excellent people, communication and interpersonal skills for relationship building.
  • Strong contract and negotiation skills. 
  • Good judgment/decision making
  • Problem solving (solutions and execution)
  • Order writing, proposals and pricing

Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.


What UniFirst employees say

Pay

Benefits

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Get the full story on Breakroom


UniFirst logo

About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936