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What are the key skills and qualifications needed to thrive as a Key Account Manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a Key Account Manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is a Key Account Manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What other companies are hiring for Key Account Manager jobs?
What are the most popular jobs at Mannkind?
What are the most popular categories at Mannkind?
Infographic showing various Key Account Manager job openings at Mannkind in the United States as of May 2026, with employment types broken down into 85% Full Time, 3% Temporary, 9% Contract, and 3% Nights. Highlights an 89% Physical, and 11% Remote job distribution.

Key Account Manager - Carolinas

MannKind Corporation

Charlotte, NC • On-site

$144K - $216K/yr

Full-time

Posted 23 days ago

Job description

MannKind is committed to developing and commercializing innovative therapeutic products for patients living with endocrine and orphan lung diseases. We are on a mission to give people control of their health and the freedom to live life.
At MannKind, our employees are our number one asset, and we foster a tight-knit community where each of us plays a critical role in our collective success. We strive to provide a work environment where diversity of background, thought and perspective is valued and respected. Our team is also energized by the company's entrepreneurial spirit that provides an environment in which you can evolve ideas quickly and nimbly.
Our Values serve as the foundation of MannKind's culture. They define who we are, how we act, and guide our interactions every day-both with each other and the customers we serve. At MannKind, you will work with people who are experts in their fields, see challenges as opportunities, are tenacious and push boundaries, bring creative and solutions-based thinking forward, and always believe in winning together.
Position Summary:
MannKind Corporation is seeking highly motivated Key Account Manager (KAM) to support Afrezza's commercial growth within targeted Integrated Delivery Networks (IDNs), Academic Medical Centers (AMCs), and Pediatric Endocrinology Centers. Reporting to the Regional Director of Key Accounts (East), these individuals will be responsible for executing territory-specific account plans, managing day-to-day engagement with institutional stakeholders, and ensuring tactical alignment with broader regional and national access strategies.
Principal Responsibilities:
Account Engagement & Execution:
Manage assigned institutional accounts within your region, developing and maintaining strong relationships with clinical, administrative, and pharmacy decision-makers to support product access and demand generation.
Protocol & Pathway Integration:
Work directly with care teams, prescribers, and EMR stakeholders to support the inclusion of Afrezza in treatment protocols, care pathways, and formularies.
Tactical Account Planning:
Support development and execution of detailed tactical plans for each account, aligned with broader regional strategy and business objectives. Maintain accurate and up-to-date account profiles.
Cross-Functional Coordination:
Collaborate closely with Sales, Market Access, Trade, Field Reimbursement, Medical Affairs, and Patient Support teams to address account-specific needs and drive Afrezza adoption.
Pull-Through Support:
Identify and execute pull-through strategies in collaboration with internal and field partners, ensuring patients have access to Afrezza once formulary access is secured.
Market Insights & Reporting:
Provide on-the-ground insights to the Regional Director regarding barriers to access, emerging opportunities, and competitor activity within assigned institutions. Analyze pertinent data sources to update and adjust account plans as needed to optimize performance
Qualifications:
  • 5-8 years of pharmaceutical or biotech industry experience, with at least 2-3 years in an institutional or account-based role.
  • Bachelor's degree required, advanced degree a plus.
  • Proven track record engaging with IDNs, AMCs, or large group practices.
  • Strong understanding of formulary processes, care delivery models, and account-based selling strategies.
  • Experience in collaborating across Sales, Access, Medical, and Marketing teams.
  • Knowledge of the diabetes/endocrinology space preferred.
  • Excellent interpersonal, communication, and organizational skills.
  • Field based role with regular in-person customer engagements.
  • Ability to work evenings and weekends as business dictates.
  • Attend and represent Mannkind at local, regional, national conferences, trade show and community events.
  • Willingness to travel within assigned geography (50%-75%).

#LI-Remote
Pay Range: $144,000 - $216,000 per hour

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