The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
60 Lockheed Martin Customer Service Jobs Hiring Near You
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business ...
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
Financial Manager - Level 5
Greenville, SC · On-site
$79K - $103K/yr
... with Lockheed Martin CSR process Desired skills -Experience in managing and analyzing cost and financial performance. -Experience with financial planning and analysis, including budgeting and ...
Financial Manager - Level 5
Greenville, SC · On-site
$79K - $103K/yr
... with Lockheed Martin CSR process Desired skills -Experience in managing and analyzing cost and financial performance. -Experience with financial planning and analysis, including budgeting and ...
In this role, the selectee will work as a material cost account planner and manager across a wide range of scopes in direct support of Lockheed Martin's customers. This role includes leading ...
In this role, the selectee will work as a material cost account planner and manager across a wide range of scopes in direct support of Lockheed Martin's customers. This role includes leading ...
Software Engineer
Trumbull, CT · On-site
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
Software Engineer
Trumbull, CT · On-site
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
Software Engineer
Trumbull, CT · On-site
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
Software Engineer
Trumbull, CT · On-site
... enabling Lockheed Martin customers on a variety of platforms to have an interactive experience ... Service Rep (Digital FSR) mobile and web applications to name a few. The CAST suite of tools is a ...
In this role, the selectee will work as a material cost account planner and manager across a wide range of scopes in direct support of Lockheed Martin's customers. This role includes leading ...
In this role, the selectee will work as a material cost account planner and manager across a wide range of scopes in direct support of Lockheed Martin's customers. This role includes leading ...
... and Lockheed Martin customers, technical personnel, and other functional organizations Leading teams to develop solutions to complex problems Why Join Us We're looking for a passionate, detail ...
... and Lockheed Martin customers, technical personnel, and other functional organizations Leading teams to develop solutions to complex problems Why Join Us We're looking for a passionate, detail ...
Customer Center Coordinator
Stratford, CT · On-site
$18.75 - $24.25/hr
WHAT WE'RE DOING At Lockheed Martin Rotary and Mission Systems (RMS), we design, develop and ... Customer Center activities include support of onsite events involving room and parking reservation ...
Customer Center Coordinator
Stratford, CT · On-site
$18.75 - $24.25/hr
WHAT WE'RE DOING At Lockheed Martin Rotary and Mission Systems (RMS), we design, develop and ... Customer Center activities include support of onsite events involving room and parking reservation ...
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous.
Systems Engineer - Early Career
Silverdale, WA · On-site
$60K - $106K/yr
We are seeking an entry level Systems Engineer at the Bangor Naval Base - Kitsap in Silverdale, Washington to provide Technical/Engineering support to Navy and Lockheed Martin Customers in ...
Systems Engineer - Early Career
Silverdale, WA · On-site
$60K - $106K/yr
We are seeking an entry level Systems Engineer at the Bangor Naval Base - Kitsap in Silverdale, Washington to provide Technical/Engineering support to Navy and Lockheed Martin Customers in ...
Program Customer Representative
Stratford, CT · On-site
$16.50 - $22.50/hr
WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class ... THE WORK As a Customer Service Representative, you will play a key role in managing and executing ...
Program Customer Representative
Stratford, CT · On-site
$16.50 - $22.50/hr
WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class ... THE WORK As a Customer Service Representative, you will play a key role in managing and executing ...
... and Lockheed Martin customers, technical personnel, and other functional organizations Leading teams to develop solutions to complex problems Why Join Us We're looking for a passionate, detail ...
... and Lockheed Martin customers, technical personnel, and other functional organizations Leading teams to develop solutions to complex problems Why Join Us We're looking for a passionate, detail ...
Maintenance General Sr.
Hanover, MD · On-site
WHAT WE'RE DOING At Lockheed Martin Rotary and Mission Systems, we are inspired by innovation and ... providing excellent customer service while supporting daily operations. Specific duties and ...
Maintenance General Sr.
Hanover, MD · On-site
WHAT WE'RE DOING At Lockheed Martin Rotary and Mission Systems, we are inspired by innovation and ... providing excellent customer service while supporting daily operations. Specific duties and ...
Senior Financial Management
Moorestown, NJ · On-site
$84K - $105K/yr
As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while ... Finally, the selected candidate will also support Outlook, CSR and balance sheet reviews. Who we ...
Senior Financial Management
Moorestown, NJ · On-site
$84K - $105K/yr
As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while ... Finally, the selected candidate will also support Outlook, CSR and balance sheet reviews. Who we ...
Lockheed Martin Jobs Information
What is it like to work at Lockheed Martin?
Lockheed Martin is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. The company's diverse workforce is organized into multidisciplinary teams that work together to design, develop, and deliver advanced technologies and systems for various industries, including defense, space, and commercial aviation. Working at Lockheed Martin offers opportunities to contribute to high-profile projects, develop cutting-edge skills, and be part of a global leader in the aerospace and defense industry.
Do workers at Lockheed Martin get paid breaks?
Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.
73% of people say they get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.
Does Lockheed Martin pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
At Lockheed Martin, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between December 2025 and June 2026.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between December 2025 and June 2026.
Is the health insurance from Lockheed Martin affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 76 people who took the Breakroom Quiz between December 2025 and June 2026.
91% of people say the health insurance costs are okay
Based on data from 76 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people get paid time off at Lockheed Martin?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
91% of people say they get paid time off.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
- 55% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 27% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Lockheed Martin worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Lockheed Martin workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for Lockheed Martin workers to change shifts?
Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at Lockheed Martin?
Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 84 people who took the Breakroom Quiz between December 2025 and June 2026.
81% of people report it’s easy to get time off.
Based on data from 84 people who took the Breakroom Quiz between December 2025 and June 2026.
Do Lockheed Martin managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.
Do jobs at Lockheed Martin spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Lockheed Martin?
Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.
Is a Lockheed Martin job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.
Is working at Lockheed Martin good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Lockheed Martin feel treated with respect by their managers?
Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
70% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Lockheed Martin get to take their breaks without interruption?
Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between December 2025 and June 2026.
78% of people report that they get to take their breaks without interruption.
Based on data from 77 people who took the Breakroom Quiz between December 2025 and June 2026.
Is it stressful to work at Lockheed Martin?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 87 people who took the Breakroom Quiz between December 2025 and June 2026.
69% of people say they often feel stressed out at work.
Based on data from 87 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Lockheed Martin enjoy their jobs?
Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 78 people who took the Breakroom Quiz between December 2025 and June 2026.
76% of people report they enjoy their job.
Based on data from 78 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people at Lockheed Martin recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people get enough training when they start at Lockheed Martin?
Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
49% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people get support to advance at Lockheed Martin?
Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
Do people think Lockheed Martin’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
Do workers feel well informed about how Lockheed Martin is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 83 people who took the Breakroom Quiz between December 2025 and June 2026.
What are the most popular job types at Lockheed Martin?
What are the most popular jobs at Lockheed Martin?
What are the most popular categories at Lockheed Martin?
Other
Posted 3 days ago
Lockheed Martin rating
8.2
Based on 382 frontline employees who took The Breakroom Quiz
31st of 60 rated aerospace companies
Job description
The Engagement Center Ambassador serves as a strategic partner to Business Development and Program Leadership and is the principal representative of their designated Digital Engagement Center (DEC), entrusted with advancing Lockheed Martin's mission to deliver immersive, customer focused experiences that bring the Lockheed Martin vision to life. This role integrates external representation, internal enablement, and strategic advocacy while ensuring the Center operates as a hub for collaboration, innovation, and mission readiness.
This role collaborates with Business Development leads, LMGA personnel and Business Area stakeholders to shape engagement strategies that are both user-centered and mission aligned. A key responsibility includes integrating cultural storytelling and enterprise campaign messaging into DEC experiences, reinforcing Lockheed Martin's values, innovation legacy, and regional partnerships. The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business outcomes.
Primary Roles
Internal Enablement Guide
Proactively engage internal customers (Business Areas, Business Development, Programs, etc.) to help them envision how Engagement Centers can be utilized and leveraged for their own customer interactions. Share business/use cases that clearly demonstrate how other programs and business development efforts have successfully been used across any center to deliver impactful engagements that support the mission
Mission Advocate
Champion the DEC's mission first approach, ensuring engagements consistently support customer success and enterprise objectives
Capability Demonstrator
Showcase advanced technologies and solutions to dignitaries, coalition partners, and regional stakeholders through tailored demonstrations and immersive experiences
Business Development Catalyst
Enable collaborative sessions with customers to identify opportunities, highlight business value, and secure new pursuits
Industry Connector
Build and sustain relationships with domestic and global industry partners, enabling collaborative innovation and shared success
Enterprise Collaborator
Support cross business workshops and strategy summits, aligning enterprise priorities and fostering innovation across teams
Community Advocate
Engage with local stakeholders to advance social impact initiatives, including veterans' programs and STEM outreach with schools
Key Responsibilities
Represent the DEC across events, meetings, and outreach activities, strengthening relationships with stakeholders.
Communicate program objectives, benefits, and outcomes to diverse audiences, amplifying the DEC's reach and reputation
Support recruitment and retention of participants through proactive engagement and outreach.
Serve as a trusted resource for current and prospective participants, offering guidance and support
Provide actionable feedback to leadership to continuously improve DEC quality and effectiveness
Maintain accurate records of outreach, engagements, and participant interactions
Maintain a comprehensive customer portfolio capturing how the centers were strategically utilized to enhance future engagements and exemplify value for additional opportunities
Attend regular check ins with staff and fellow ambassadors to ensure alignment and collaboration
Share innovative solutions that expand the DEC's influence and enhance customer engagement
This role collaborates with Business Development leads, LMGA personnel and Business Area stakeholders to shape engagement strategies that are both user-centered and mission aligned. A key responsibility includes integrating cultural storytelling and enterprise campaign messaging into DEC experiences, reinforcing Lockheed Martin's values, innovation legacy, and regional partnerships. The successful candidate will work to ensure their center, as a trusted partner to the internal Lockheed Martin customer, delivers a cohesive, resonant experience that supports strategic business outcomes.
Primary Roles
Internal Enablement Guide
Proactively engage internal customers (Business Areas, Business Development, Programs, etc.) to help them envision how Engagement Centers can be utilized and leveraged for their own customer interactions. Share business/use cases that clearly demonstrate how other programs and business development efforts have successfully been used across any center to deliver impactful engagements that support the mission
Mission Advocate
Champion the DEC's mission first approach, ensuring engagements consistently support customer success and enterprise objectives
Capability Demonstrator
Showcase advanced technologies and solutions to dignitaries, coalition partners, and regional stakeholders through tailored demonstrations and immersive experiences
Business Development Catalyst
Enable collaborative sessions with customers to identify opportunities, highlight business value, and secure new pursuits
Industry Connector
Build and sustain relationships with domestic and global industry partners, enabling collaborative innovation and shared success
Enterprise Collaborator
Support cross business workshops and strategy summits, aligning enterprise priorities and fostering innovation across teams
Community Advocate
Engage with local stakeholders to advance social impact initiatives, including veterans' programs and STEM outreach with schools
Key Responsibilities
Represent the DEC across events, meetings, and outreach activities, strengthening relationships with stakeholders.
Communicate program objectives, benefits, and outcomes to diverse audiences, amplifying the DEC's reach and reputation
Support recruitment and retention of participants through proactive engagement and outreach.
Serve as a trusted resource for current and prospective participants, offering guidance and support
Provide actionable feedback to leadership to continuously improve DEC quality and effectiveness
Maintain accurate records of outreach, engagements, and participant interactions
Maintain a comprehensive customer portfolio capturing how the centers were strategically utilized to enhance future engagements and exemplify value for additional opportunities
Attend regular check ins with staff and fellow ambassadors to ensure alignment and collaboration
Share innovative solutions that expand the DEC's influence and enhance customer engagement
What Lockheed Martin employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lockheed Martin
Sourced by ZipRecruiter
As a global security and aerospace company, the majority of Lockheed Martin's business is with the U.S. Department of Defense and U.S. federal government agencies.The remaining portion of Lockheed Martin's business is comprised of international government and commercial sales of products, services and platforms.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US
Year founded
1912