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60 Lennar Customer Service Jobs Hiring Near You

Lennar

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

Lennar

Field Customer Care Representative

Escondido, CA · On-site

$34.96 - $40/hr

A Career that Empowers You to Build Your Future The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through ...

Lennar

Field Customer Care Representative

Escondido, CA · On-site

$34.96 - $40/hr

A Career that Empowers You to Build Your Future The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through ...

Lennar Homes

In-Office Customer Care Rep

Tempe, AZ · On-site

$15.50 - $21.25/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

New

Lennar

Field Customer Care Representative

San Diego, CA · On-site

$34.96 - $40/hr

The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through hands-on evaluation and resolution of warranty ...

Lennar

Field Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

A Career that Empowers You to Build Your Future The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through ...

Lennar

Field Customer Care Representative

Birmingham, AL · On-site

$15 - $20.50/hr

The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through hands-on evaluation and resolution of warranty ...

Lennar Homes

Customer Care Representative

Austin, TX · On-site

$15.75 - $21.50/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

Lennar Homes

Field Customer Care Representative

Redmond, OR · On-site

$17 - $23/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

Lennar Homes

Customer Care Representative

Houston, TX · On-site

$15.50 - $21/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

Lennar

Customer Care Representative

Englewood, CO · On-site

$31.84 - $36/hr

A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital ...

Lennar

Field Customer Care Rep

Minneapolis, MN · On-site

$19.15 - $34/hr

A Career that Empowers You to Build Your Future The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through ...

Lennar Homes

Field Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

A Career that Empowers You to Build Your Future The Field Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through ...

Lennar

In-Office Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Maintain service request logs and documentation of all work performed. * Evaluate performance of ...

Lennar

In-Office Customer Care Rep

Plymouth, MN

$19.15 - $34/hr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Lennar has been recognized as a Fortune 500 company and consistently ranked among the top ...

Lennar

In-Office Customer Care Rep

Minneapolis, MN · On-site

$19.15 - $34/hr

Customer Care Representative Lennar is one of the nation's leading homebuilders, dedicated to ... Maintain service request logs and documentation of all work performed. * Evaluate performance of ...

Lennar

Quality Assurance Manager

Oklahoma City, OK · On-site

... customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized ...

Lennar

Quality Assurance Manager

Huntsville, AL · On-site

... customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized ...

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Lennar Jobs Information

What is it like to work at Lennar?

Lennar is a company that values innovation, customer satisfaction, and community involvement, fostering a collaborative and dynamic work environment. As a leading homebuilder, Lennar operates with a decentralized team structure, allowing employees to work closely with local communities and contribute to the development of new projects. Working at Lennar may appeal to candidates who are passionate about building and creating value for families, as the company offers opportunities for professional growth and development in a rapidly evolving industry.

What makes Lennar an attractive place to work?

Lennar is a leading homebuilder in the United States, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and teamwork, with opportunities for employees to contribute to the development of new and sustainable building technologies. Joining Lennar provides a chance to be part of a forward-thinking organization that prioritizes employee growth and development, offering opportunities for professional advancement and making a meaningful impact in the communities they serve.

Do workers at Lennar get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Lennar pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

At Lennar, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Lennar affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Lennar?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers at Lennar worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Lennar workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Lennar workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Lennar?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Lennar managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Lennar spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Lennar?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Lennar good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Lennar feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
41% of people say they’re not treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lennar get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Lennar?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lennar enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lennar recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Lennar?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Lennar?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Lennar’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Lennar is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Lennar?

    What are the most popular jobs at Lennar?

    What are the most popular categories at Lennar?

    Infographic showing various Customer Service job openings at Lennar in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

    Field Customer Care Representative

    Lennar

    Redmond, OR • On-site

    $17 - $23/hr

    Full-time

    Medical, Dental, Vision, Retirement

    Re-posted 10 days ago

    Lennar rating

    8.0

    Company rating: 8.0 out of 10

    Based on 46 frontline employees who took The Breakroom Quiz

    18th of 80 rated construction

    Job description

    Customer Care Representative

    We are Lennar
    Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

    A Career that Empowers You to Build Your Future
    The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital channels. The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and effective issue resolution.

    Your Responsibilities on the Team
    Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter.
    Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps.
    Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
    Document and maintain all findings, including pertinent documents, photos, and correspondence
    using provided technology to ensure thorough case documentation.
    Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues remotely, and coordinate with Trade Partners for further action.
    Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly, and proactive support.
    Deliver comprehensive support in accordance with Lennar's warranty policies and quality standards.
    Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
    Proactively remedy any trade partner scheduling, communication, or payment related issues.
    Perform additional duties as assigned to support the overall success of the division.
    Your Toolbox

    Minimum High School or GED required.
    Excellent verbal and written communication skills.
    Prior customer service experience required, preferably with a homebuilder.
    Must possess good organizational and time-management skills, and understand technical aspects of residential construction.
    Able to analyze problems, determine solutions, and produce desired outcome.
    Intermediate to advanced PC skills (Microsoft Word and Excel).
    Must possess professional attitude to represent company in a positive manner.

    Contacts

    Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Regular contact with the public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.

    Physical & Office/Site Presence Requirements:

    Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

    This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

    During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.

    Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

    #LI-CC1

    Life at Lennar

    At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

    Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

    Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

    What Lennar employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Lennar

    Sourced by ZipRecruiter

    Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

    Industry

    Construction

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Miami, FL, US

    Year founded

    1954

    Social media

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