Leidos
Leidos

120 Leidos Software Support Engineer Jobs Hiring Near You

As a Software Support Engineer, you will be responsible for monitoring, supporting, and maintaining critical automation systems, ensuring their reliability and performance while acting as a liaison ...

Software Support Engineer - Raleigh, NC Are you a creative technical problem solver? Are you driven to fix what's not working or make things work better? If so, our team members are transforming how ...

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Software Support Engineer - Raleigh, NC Are you a creative technical problem solver? Are you driven to fix what's not working or make things work better? If so, our team members are transforming how ...

Software Support Engineer - Raleigh, NC Are you a creative technical problem solver? Are you driven to fix what's not working or make things work better? If so, our team members are transforming how ...

PURPOSE The Software Technical Support Specialist is a customer-facing role, providing software ... and engineers. The ability to prioritize and balance multiple tasks is required. He/she must be ...

The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development. Responsibilities : • Develop ...

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

JOB SUMMARY Software Engineer responsible for developing enterprise applications for fixed income and forex financial platforms. Key Responsibilities * Develop and maintain Terraform infrastructure ...

Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment ...

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Leidos Jobs Information

What is it like to work at Leidos?

Leidos is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. The company's structure is often organized around mission-focused teams, with employees working on projects that support national security, healthcare, and environmental initiatives, often in dynamic and fast-paced environments. Working at Leidos may appeal to candidates who are passionate about making a difference in their communities and are interested in contributing to projects that have a significant impact on society.

Do workers at Leidos get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Leidos pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

At Leidos, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Leidos affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Leidos?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Leidos worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Leidos workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Leidos workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Leidos?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Leidos managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Leidos spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Leidos?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Leidos job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Leidos good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Leidos feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Leidos get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Leidos?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Leidos enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Leidos recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Leidos?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Leidos?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Leidos’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Leidos is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Software Support Engineer jobs?
Infographic showing various Software Support Engineer job openings at Leidos in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.
Software Support Engineer

Software Support Engineer

Preferred Data Corporation

High Point, NC

$40K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago


Job description

About Preferred Data Corporation

Preferred Data Corporation builds and supports custom software for businesses in High Point, NC and the surrounding area, backed by 30+ years of in-house development and managed IT services. Our team moves fast, embraces AI tooling, and takes serious ownership of our clients' success. You won't find bureaucracy here; you'll find real codebases, real problems, real relationships, and real impact from day one.

The Role

We're looking for a developer who can also own relationships: someone who reads and writes code, reasons about data, and is comfortable being the primary technical point of contact for the customers who run our software every day. This is a customer facing position and will need to be able to communicate technical concepts to non-technical users.

You will work directly in our custom software products and the databases behind them. You will debug, extend, and maintain real applications, write queries to investigate and resolve customer issues at the data layer, and use AI tooling to move faster than a traditional one-developer-per-bug pace would allow. You'll also carry the customer relationship for the products you work on, so the people who depend on that software get answers from the person who actually understands how it works.

The ideal candidate is a strong, self-directed programmer who is just as comfortable in a SQL console as in a customer call, can build institutional knowledge from scratch, and works directly alongside company leadership.

What You'll Do

Software Development & Databases

  • Read, debug, extend, and maintain our custom software products, taking real ownership of the codebases that run our customers' businesses
  • Write and optimize SQL queries to investigate issues, correct data, and build reports against our production databases
  • Diagnose problems across the full stack: application logic, data layer, and the environments the software runs in
  • Build small tools, scripts, and integrations that remove manual work for customers and for us
  • Document software behavior, data models, and fixes so knowledge compounds instead of living in one person's head

AI & Automation

  • Use AI tools (Claude, ChatGPT/OpenAI, Cursor) as a core part of how you solve problems: debugging faster, understanding unfamiliar code, drafting and reviewing solutions, and reasoning through data
  • Build and maintain workflow automations using n8n and Rewst
  • Contribute to AI-driven product initiatives including outreach automation and lead generation tooling
  • Stay current on emerging AI tools and proactively identify where they can improve our software, our support, and our customers' outcomes

Customer Success & Account Management

  • Serve as the primary technical contact for a portfolio of long-term software customers, owning their ongoing needs and relationships
  • Triage, resolve, and document support tickets across multiple customer environments and custom software products, often by going straight to the code or the data
  • Develop deep working knowledge of each customer's software configuration, data, and business workflows
  • Help manage and support customer VoIP and payroll platforms, coordinating with vendors and clients as needed
  • Assist in drafting proposals, presentations, and other materials for prospective and existing customers
  • Communicate clearly and proactively with clients about issues, resolutions, and new capabilities


Requirements

What We're Looking For

Required

  • 2+ years writing and maintaining real software, with working proficiency in at least one general-purpose language and a willingness to work in others as needed
  • Solid SQL and relational database skills: you can write non-trivial queries, read a schema you've never seen, and reason about data integrity
  • A genuine track record of using AI tools to solve real engineering and operational problems, not just familiarity with them; you can point to specific things you've shipped or fixed faster because of them
  • Excellent written and verbal communication; able to explain technical concepts to non-technical people and to own a customer relationship
  • Strong organizational skills and the ability to manage multiple priorities without dropping balls
  • Must be authorized to work in the United States, we are not able to provide sponsorship at this time
  • Must be able to work within the Eastern Time zone business hours
  • Fluent English Language

Strongly Preferred

  • Scripting for automation and troubleshooting (PowerShell, Python)
  • Experience with workflow automation tools: n8n, Rewst, Zapier, Make, or similar
  • Experience supporting or extending accounting or ERP software


Benefits
  • Competitive salary with opportunities for career advancement
  • Health, dental, and vision insurance
  • Unlimited paid time off and holidays
  • Training and professional development opportunities
  • Direct access to company leadership and real ownership over your work from day one
  • A front-row seat to how AI is transforming software development and business operations, and the mandate to help drive it
  • Exposure to a wide range of technologies, software environments, and business challenges