Customer Engineer
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
63 Lancesoft Logistics Service Representative Jobs Hiring Near You
Customer Engineer
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
Customer Engineer
Columbus, OH · On-site
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
Customer Engineer
Columbus, OH · On-site
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
Customer Engineer
Columbus, OH · On-site
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
Customer Engineer
Columbus, OH · On-site
$20 - $22/hr
As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues ...
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Job description
Location: Columbus, OH
Pay Range: $20-$22/hr
Job Description:
Pay Range: $20-$22/hr
Job Description:
- As a Field Service Technician, you will; represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues to.
- You will also apply knowledge of routine work area procedures, complete standardized activities, and resolves task related problems in straightforward situations emphasizing on manual skills.
- Perform minor maintenance, repairs, and component replacement at the module level.
- Maintains parts inventory and related records.
- Provides status reports throughout the service repair.
- Diagnose problems based on the information provided in the call and through the error logs on the ATM.
- Responsible for ownership of customer issues until resolution according to SLA agreements.
- Practices security safety procedures when working with ATM's and or within financial institution.
- Complete Client specific Training and certifications.
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
- May require bending/squatting, walking/standing /sitting for prolonged periods.
- May require prolonged travel based on your service area.
- Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
- You may be dispatched daily on a call-by-call basis or have a daily schedule.
- You may be required to work on rotating shifts, nights, and or weekends.
- High School Diploma or equivalent 0-1 years of related experience.
- Reliable transportation.
- An Android smart phone to receive work orders on and access support documentation.
- Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
- Must have the ability to work Monday though with the average shift starting at 8 or 9 am based on the area.
- Must have a high level of personal integrity and work well with minimal supervision.
- Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
- Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
- An associate degree is preferred.
- Previous experience with Client or similar equipment is preferred.
About LanceSoft
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Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Herndon, VA, US
Year founded
2000