60 Knauf Insulation Customer Service Manager Jobs Hiring Near You

As a Human Resources Manager, you will provide strategic and tactical Human Resources support for the assigned plant. Support plant management in implementing established Human Resources policies, procedures and practices to meet business needs. Manage HR policies and procedures, recruitment, performance management, employee relations, benefits open enrollment support, employee data integrity, recognition plans, and health and safety programs, among other areas. Ensure the organization’s practices comply with applicable employment legislation, including Indiana-specific laws. Partner with managers to identify Human Resources issues and provide counsel and support in developing solutions. Manage, motivate and assess the performance of plant staff. Collaborate with Corporate HR (Organization & People Development) to align policies and procedures within the plant environment. This position reports functionally to the Director, Human Resources, Operations.

• Acts as a trusted advisor to plant leadership and works collaboratively as a thought partner on people and process matters.
• Manages HR services to ensure highly qualified employees are recruited, developed and motivated to achieve business objectives.
• Designs, proposes and implements HR strategies, guidelines and procedures within the broad principles and policies set by the organisation, supporting short- and long-term business needs.
• Oversees plant HR operations and supports Knauf Insulation North America policies and procedures.
• Collaborates with union officials and committee members and works within contract guidelines.
• Develops guidelines and procedures that assist line management in implementing HR policy at the plant level.
• Ensures the organisation’s practices comply with applicable employment legislation. Provides counsel to managers and ensures uniform interpretation of employment laws. Secures professional legal support from internal or external legal counsel as required.
• Works with managers to identify Human Resources issues and problems and provide leadership and support in developing solutions. May recommend appropriate measures such as training, reassignment, transfer or outplacement.
• Implements the performance planning and development process for employees.
• Develops and manages the plant orientation programme.
• Conducts investigations, maintains records, and represents Knauf at hearings.
• Manages third-party vendors, as appropriate, including temporary agencies.
• Supports timely and accurate payroll processing and maintains all HR records.
• Supports the articulation and advancement of the organisation’s values and culture and proposes HR management activities that reinforce them.
• Leads workforce planning efforts and local community outreach.
• Supports health, safety and well-being initiatives.
• Manages the Workers’ Compensation process at the assigned plant.
• Conducts on-site accident investigations, root cause analysis, and corrective actions to prevent recurrence, as required.
• Drives high levels of employee retention and engagement to support a sustainable workforce.
• Fosters a culture of innovation, collaboration and accountability within the organisation.
• Creates an inclusive environment in which all employees feel able to contribute and make a positive impact on the company.

Education: 

• Bachelor's Degree in Human Resources, Business Administration or related field 

Experience:

• Minimum five (5) years of experience in the field of Human Resources, preferably in an industrial manufacturing environment
• Experience with a unionized workforce preferred
• Must have experience with Indiana State Laws 

Knowledge, skills, abilities:

• Working knowledge in a union-free manufacturing environment highly preferred
• OSHA knowledge and knowledge in relevant legislation
• Project management skills
• Time management skills
• Follow-up skills
• Data entry skills
• Listening skills
• Negotiation skills
• Problem solving skills
• Effective public speaking and presentation skills
• Ability to lead and train others
• Ability to handle confidential information in a professional manner & limit discussion of such information
• Ability to multi-task in a fast paced environment
• Ability to partner with and support colleagues both internally and externally
• Ability to communicate effectively throughout the department
• Ability to make quick, thorough decisions
• Ability to take on multiple responsibilities and challenges with minimal supervision
• Computer skills in MS Windows environment; proficient with PowerPoint, Word and Excel
• Detail-oriented
• Customer-focused
• Proactive in identifying areas of opportunity

It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.