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Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We are seeking an experienced and professional working Lead Hospitality Associate to join a high-profile corporate environment in San Francisco. This individual will play a critical leadership role in delivering a premier workplace and guest experience while overseeing daily hospitality operations and supporting corporate events. The ideal candidate is a hands-on hospitality professional with a strong client-service mindset, leadership experience, and the ability to provide exceptional white-glove service in a fast-paced corporate setting.

• Position: Experience Lead Hospitality Associate
• Location: Redwood City, CA 94063
• Shift: Monday - Friday | 8:00 AM - 5:00 PM (overtime opportunities)
• Payrate: $33.00 per hour .

Key Responsibilities

Hospitality & Workplace Experience
Deliver a superior client and guest experience with a hospitality-first approach
Greet guests professionally and coordinate meeting room and workspace logistics
Conduct routine floor inspections to ensure the office environment remains professional and fully operational
Respond promptly and professionally to client requests, concerns, and service needs
Partner with Facilities, IT, Catering, and Meeting Support teams to ensure seamless daily operations

Corporate Events & Meeting Support
Coordinate and oversee corporate meetings, conferences, and special events
Run daily setup reports, create weekly event sheets, and track room usage
Confirm meeting requirements with clients prior to events and provide day-of support
Ensure meeting rooms are properly prepared, stocked, and presented to company standards
Coordinate catering and event logistics with internal teams and executive assistants

Reception & Client Services Support
Support visitor management processes and issue guest badges as needed
Coordinate with lobby and security teams to ensure smooth guest arrival experiences
Answer incoming calls and assist with urgent workplace requests professionally and efficiently

Leadership & Team Oversight
Lead and support a small hospitality team of 3-5 associates
Promote accountability, professionalism, and service excellence among team members
Assist with onboarding, training, and ongoing development of hospitality staff
Communicate effectively with leadership and provide operational updates as needed

Qualifications
2-3+ years of hospitality leadership experience required
Prior experience managing a small team in a corporate hospitality or hotel environment preferred
Experience supporting corporate events and executive-level clientele required
Hotel and Food & Beverage experience strongly preferred
Strong proficiency with Microsoft Office and workplace technology
Excellent communication, organization, and problem-solving skills
Professional demeanor with the ability to thrive in a fast-paced environment
Ability to handle confidential and sensitive information with discretion

Core Competencies
White-glove customer service mentality
Strong attention to detail and organizational skills
Ability to multitask and prioritize effectively
Professional communication and interpersonal skills
Adaptability, accountability, and sound decision-making

Education
High school diploma or equivalent required
College degree preferred

Work Environment & Physical Requirements
Primarily office-based environment with regular standing, walking, and computer use
Ability to lift light office or event materials when needed
Frequent communication and interaction with clients, guests, and internal teams required.

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.