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JOB DESCRIPTION

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Manager in Access Management under Corporate Technology Office, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Job responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with other Product Delivery Managers across many levels (internal product team, across product teams within the IAM organization, and product teams outside the product line) to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Writes the requirements, epics, and user stories to support product development 
• Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
• Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
• Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
• Provides support for incident escalation - directing resource and effort as required
• Assists in process improvement through constant review both internally and with partner department
• Interact with Auditors (internal and external) to prove our product meets and exceeds regulatory controls

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Exposure to operational management and change readiness workstreams
• Extensive knowledge of data analytics and data literacy coupled with strong analytical skills
• Expertise in Identity & Access Management and/or Technology Risk Management
• Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc. 
• Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business friendly proposals  
• Proven experience with Agile development methodologies
• General knowledge of financial services concepts and products
• Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

Preferred qualifications, capabilities, and skills

• Intimate knowledge of product release and deployment processes 
• RBAC and ABAC experience for enterprise level organizations
• Results oriented; ready to challenge the status quo for continuous improvement
• Strategic thinking, and ability to draw lateral connections between subject areas

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.