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Infographic showing various Patient Service Associate job openings at Jefferson in the United States as of August 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 100% Physical job distribution.

Patient Service Associate I (full-time) Jefferson Moss-Magee Elkins Park

Jefferson

Elkins Park, PA • On-site

$16.50 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Services Associate (PSA) I

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.

Job Duties

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
  • Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
  • Greets and interacts with patients/visitors in a professional manner, on phone or in person.
  • Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
  • Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
  • Other duties as requested or assigned.

Minimum Qualifications

  • HS Diploma
  • Must be able to communicate courteously with patients and/or visitors.
  • Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
  • Ability to complete multiple tasks and work under pressure.
  • Ability to maintain confidentiality of patient information.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

60 Township Line Road, Elkins Park, Pennsylvania, United States of America

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