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37 Iwg Community Associate Jobs Hiring Near You

IWG plc

Community Associate

Madison, WI · On-site

$19/hr

Community Associate 258 Corporate Dr 53714 Madison Wisconsin, United States of America The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Chicago, IL · On-site

$20.15/hr

Community Associate 1603 Orrington Avenue Suite 600 60201 Evanston Illinois, United States of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Birmingham, MI · On-site

$18/hr

Community Associate Address 505 20th Street North 35203 Birmingham Alabama The world of work is ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Part-Time Community Associate

Short Hills, NJ · On-site

$20.55/hr

Community Associate Monday-Friday 10:00am-2:00pm Address: 51 JFK Parkway First Floor West 07078 ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Boston, MA · On-site

$21.76/hr

Community Associate Address: 300 Baker Avenue Suite 300 01742 Concord Massachusetts The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Ballwin, MO · On-site

$18.76/hr

Community Associate Address: 100 South 4th Street Suite 550 63102 St. Louis, Missouri The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Wayzata, MN · On-site

$20.51/hr

Community Associate 1907 E Wayzata Blvd 3rd Floor 55391 Wayzata Minnesota, United States of America ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Cleveland, OH · On-site

$18.76/hr

Community Associate Address: 1468 West 9th Street Suite #100 44113 Cleveland Ohio The world of work ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Detroit, MI · On-site

$19.67/hr

Community Associate Address: 100 West Big Beaver Road Suite 200 48084 Troy, Michigan The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

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IWG plc

Community Associate

Sacramento, CA · On-site

$21.35/hr

Community Associate 9245 Laguna Springs Drive Suite 200 95758 Elk Grove California, United States ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Hialeah, FL · On-site

$18.76/hr

Community Associate Address 1025 E 25th St 1st Floor 33013 Hialeah Florida The world of work is ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Ontario, CA · On-site

$20.56/hr

Community Associate Address: 3281 E. Guasti Road 7th Floor 91761 Ontario California The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

High Point, NC · On-site

$17.40/hr

Community Associate 1831 Eastchester Drive 1st & 2nd Floor 27265 High Point North Carolina, United ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Madison, WI · On-site

$19/hr

Community Associate Address 2810 Crossroads Drive, Suite 4000 53718 Madison Wisconsin The world of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Jupiter, FL · On-site

$18.89/hr

Community Associate 110 Front Street Suite 300, 33477 Jupiter Florida, United States of America The ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Greensboro, NC · On-site

$17.40/hr

Community Associate Address: 516 W Friendly Ave 1st floor 27401 Greensboro The world of work is ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Lake Katrine, NY · On-site

$20.51/hr

Community Associate 701 Grant Ave 1st Floor 12449 Lake Katrine New York, United States of America ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

North Miami, FL · On-site

$18.94/hr

Community Associate 11900 Biscayne Blvd 33181 North Miami Florida, United States of America The ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Pittsburgh, PA · On-site

$18.10/hr

Community Associate 6425 Living Place Suite 200 15206 Pittsburgh Pennsylvania, United States of ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

IWG plc

Community Associate

Las Vegas, NV · On-site

$19.21/hr

Community Associate 4415 Spring Mountain Rd 1st and 2nd Floor 89102 Las Vegas Nevada, United States ... At IWG, we are leading the way. We've built the world's largest workspace network so that our ...

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Community Associate

IWG plc

Madison, WI • On-site

$19/hr

Full-time

Retirement, PTO

Posted 22 days ago

Job description

Community Associate
258 Corporate Dr
53714 Madison
Wisconsin, United States of America
The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break, relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.
About you
We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
  • A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic, and able to adapt to fast-changing situations
  • Experience and confidence using MS Office and other basic IT equipment
  • Legally eligible to work in the Country you are applying within and at least 18 years old

What we offer
On top of a competitive total compensation package, you'll enjoy:
  • Work life balance (no standard nights/weekends)
  • Generous paid time off plans (sick and vacation)
  • 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
  • Competitive 401K Program, with a Company match
  • Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
  • A quarterly bonus plan program, plus an hourly rate of $19.00
  • A bright and inspiring work environment
  • Training and development opportunities aligned with great career path opportunities
  • A professional workplace community (business casual attire required)

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