Part Time Receptionist
$18.36/hr
Community Associate Address: One Glenlake Parkway Suite 650 & 700 30328 Atlanta The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want ...
New
$18.36/hr
Community Associate Address: One Glenlake Parkway Suite 650 & 700 30328 Atlanta The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want ...
New
$18.36/hr
Community Associate Address: One Glenlake Parkway Suite 650 & 700 30328 Atlanta The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want ...
New
Do workers at Regus get paid breaks?
Does Regus pay people when they’re sick?
At Regus, are sick days and vacation days separate paid time off?
Is the health insurance from Regus affordable enough for their workers?
Do people get paid time off at Regus?
Do workers at Regus worry about hours?
Do Regus workers get to choose the shifts they work?
How easy is it for Regus workers to change shifts?
How easy is it to get time off at Regus?
Do Regus managers change schedules at the last minute?
Do jobs at Regus spill into time workers aren’t paid for?
How easy is it to take sick days at Regus?
Do people at Regus feel treated with respect by their managers?
Do people at Regus get to take their breaks without interruption?
Is it stressful to work at Regus?
Do people at Regus enjoy their jobs?
Do people at Regus recommend working with their team?
Do people get enough training when they start at Regus?
Do people get support to advance at Regus?
Do people think Regus’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Regus is doing?
$18.36/hr
Other
Retirement, PTO
Posted 2 days ago
7.4
Based on 31 frontline employees who took The Breakroom Quiz
77th of 209 rated facilities management
Community Associate
Address:
One Glenlake Parkway
Suite 650 & 700
30328 Atlanta
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
A typical day at IWG
You arrive a few minutes before your center opens to make sure everything is ready and check there’s nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.
You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event – then you head back to finish putting up your posters.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.
About you
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
What we offer
On top of a competitive total compensation package, you’ll enjoy: