Itsc

60 Itsc Support Manager Jobs Hiring Near You

Reporting to the IT Customer and Process Excellence Manager, the ITSC Specialist works in a highly ... support - maternity, paternity, adoption (aligned with regional policies) * 🏡 Working options ...

Reporting to the IT Customer and Process Excellence Manager, the ITSC Specialist works in a highly ... support - maternity, paternity, adoption (aligned with regional policies) * 🏡 Working options ...

We support individuals coming from all walks of life. Company Name: At Technical Job Title: Service ... Logs and tracks inquiries using service request management database, and maintains history records ...

Reporting to the IT Customer and Process Excellence Manager, the ITSC Specialist works in a highly ... Parental leave and family support - maternity, paternity, adoption (aligned with regional policies)

Tier 1 Help Desk Support

Annapolis Junction, MD · On-site

$22 - $29.75/hr

Logs and tracks inquiries using service request management database and maintains history records ... the ITSC area of responsibility. Requirements: * Must be U.S. Citizen * Must have active TS/SCI ...

Showing results 21-40

IT Services Consultant

Manassas, VA • On-site

Other

Re-posted 28 days ago


Konica Minolta rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz


Job description

Overview

Konica Minolta currently has an exciting opportunity for an IT Services Consultant!

The IT Services Consultant (ITSC) role is market‑based sales and business development position. An ITSC may cover a single large market or multiple smaller markets within the region. The primary responsibilities of the role are to help grow All Covered sales through presenting and closing:

  • Recurring professional, managed and cloud service solutions or All Covered Care (ACC).
  • Strategic and complex IT project and procurement opportunities to prospects and existing clients. These sales are consultative to our prospects and customers and collaborative internally.
  • ITSC’s rely on operations, delivery, relationship management, executive and other sales resources throughout various stages of an opportunity’s progression.
  • ITSC’s will work closely with the local Konica Minolta Business Solutions sales team and their customers to cross‑sell our services for the mutual benefit of each division.
  • Additionally, ITSC’s develop their territories through business development initiatives and networking activities such as mixers, tradeshows, Better Business Bureau and Chamber of Commerce initiatives, etc. as well as by soliciting references from existing All Covered customers.
Responsibilities
  • Apply an in‑depth understanding of All Covered services, programs, and sales methodology to address complex and strategic ACC, project and procurement opportunities.
  • Work with regional engineering project resources, regional relationship management resources, sales and management resources to achieve and exceed quota.
  • Work with Konica Minolta local offices to cross‑sell IT Services to their client and prospect base.
  • Provide thorough and accurate insight into the financial results and forecast of sales of strategic and complex ACC, project and procurement services.
  • With support from marketing and channel strategy resources, present special programs to prospects and All Covered Care clients.
  • Develop a thorough understanding of how All Covered services create value for customers.
  • Develop a thorough understanding of technology services and trends.
  • Key Performance Metrics
    • Sales Activities.
    • Managed Services Quota Attainment.
    • Project Services Quota Attainment.
    • Project Procurement Quota Attainment.
    • Client Retention.
Qualifications
  • 3‑5 years of experience in the Managed IT Services, or IT Services industry.
  • 4‑year college degree or equivalent industry experience.
  • Sales/business development experience, with a record of meeting and exceeding quota.
  • High level of financial acumen, in order to have “business discussions with business people.”
  • Strong communication, presentation, listening skills.
  • Ability to effectively deliver difficult messages while emphasizing positive, future‑oriented perspectives.
  • Technical aptitude, with the ability to appropriately apply technical service base to individual customer needs.
  • Highly adaptable to changes in business direction, services, and needs from a prospect, client and All Covered perspective.
  • Possess the ability to influence vs. control others.
  • Successful track record of sales and relationship management with notable accomplishments.
  • Strong analytical and strategic thinking skills.
  • Ability to coordinate multiple sales activities.
  • Exceptional interpersonal, oral and written communication skills.
  • Excellent planning, organization and time management skills; self‑starter.
  • High level of professionalism and integrity; good judgment.
  • Good negotiating skills.
  • Superior work ethic and high energy level.
  • Ability to work with all levels of the organization.
  • Computer skills (including Word, Excel, SalesForce contact management).
Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Konica Minolta Business Solutions (Canada) Ltée. est un employeur d'opportunité égale.

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