IQVIA
IQVIA

51 Iqvia Insurance Jobs Hiring Near You

Perform insurance benefit investigations and verify coverage * Support prior authorizations and ... Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will ...

Perform insurance benefit investigations and verify coverage * Support prior authorizations and ... Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will ...

Perform insurance benefit investigations and verify coverage * Support prior authorizations and ... Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will ...

Perform insurance benefit investigations and verify coverage * Support prior authorizations and ... Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Triage of calls for urgent appointments, referrals for patient consults and resting, insurance ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Showing results 21-40

IQVIA Jobs Information

Do workers at IQVIA get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Does IQVIA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

At IQVIA, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
96% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from IQVIA affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at IQVIA?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at IQVIA worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do IQVIA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for IQVIA workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at IQVIA?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Do IQVIA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at IQVIA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at IQVIA?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at IQVIA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at IQVIA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at IQVIA get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at IQVIA?

Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at IQVIA enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at IQVIA recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at IQVIA?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at IQVIA?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think IQVIA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how IQVIA is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Insurance job openings at Iqvia in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.
Care Manager - Patient Support Call Center -Remote

Care Manager - Patient Support Call Center -Remote

IQVIA, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Posted 12 days ago


IQVIA rating

8.2

Company rating: 8.2 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

46th of 204 rated it services


Job description

**This is posted in anticipation of a future role**
Position Summary:
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Care Manager
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
Position Summary:
Responsibilities will vary by program and its lifecycle. Care Manager's may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position.
Job Responsibilities:
  • Perform outbound calls to obtain appropriate information and document accurately.

  • Responsible for answering in-bound calls and assisting customers with pharmacy related services.

  • Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.

  • Contact insurance companies for benefit investigation and coverage eligibility.

  • Provide prior authorizations and appeals support.

  • Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs.

  • Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks.

  • Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI's.

  • Report ADE's according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees.

Schedule:
  • Must be available for an 8 hour shift between 8am-8pm EST

Required Qualifications:
  • High School Diploma or equivalent

  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience.

  • Previous data entry experience (minimum three months) and ability to type 30wpm+.

  • Able to demonstrate high attention to detail in work.

  • Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications.

  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.).

  • Exceptional communication skills, both written and verbal.

  • Able to work in a virtual team environment by being available and responsive during working hours.

  • Excellent follow through This is a remote position.

  • Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.

  • Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted.

  • Must reside in country where the job is posted.

Preferred Qualifications:
  • Some College.
  • Bilingual Spanish - English

  • Previous experience in Patient Support Services (Hub).

  • Previous Customer Service experience in the healthcare field.

#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $22.00 - $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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Benefits

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Get the full story on Breakroom


IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US