InterSources
InterSources

83 Intersources Customer Service Jobs Hiring Near You

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Customer Service Representative Location: Bronx, NY 10458 Duration: 12 Months Contract Position ... About Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC ...

Customer Success Manager We're looking for proactive customer service experts with an interest in ... InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions ...

Phoenix, AZ Job type: Full-Time We're looking for proactive customer service experts with an ... InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions ...

Serve as a Subject Matter Expert consultant on the EPM Service software platform - ORBUSInfinity ... customers, making it convenient for our clients to do business with InterSources Inc. Our teams ...

They are seeking a Help Desk Specialist to provide technical assistance and customer service for ... InterSources Inc. solves operational problems where protection, performance, compliance, AI, and ...

Java Developer with CRM

Lansing, MI · On-site

$51.75 - $67/hr

InterSources Inc , a Certified Diverse Supplier, was founded in 2007 and offers innovative ... We align strategy with execution and provide secure service solutions by developing and using the ...

Senior Director of Engineering

Fremont, CA · On-site

$114K - $157K/yr

... Services Business to lead a team of engineers in designing and implementing Cisco/GCP/Azure/AWS and ... Set technical direction for InterSources Inc's best practices and functional roles within customer ...

NCDHHS- HL7 ELR/eCR Specialist

Raleigh, NC

$16.50 - $21.50/hr

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, seeks ... customers, making it convenient for our clients to do business with InterSources Inc. Our teams ...

Showing results 41-60

Customer Service Representative

InterSources

Bronx, NY • On-site

$16.75 - $22.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Title: Customer Service Representative
Location: Bronx, NY 10458
Duration: 12 Months Contract Position
Responsibilities:
  • Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems
  • Under the direction of FWC Supervisors, assists with placing students on register at schools
  • Assists with targeted robocalls to help increase enrollment and provide resources to families about public schools
  • Assists with collecting family contact information and determine best ways to reach them, home languages, etc.
  • Supports events/admissions teams at virtual and in-person admissions events aimed at increasing enrollment
  • Serves as a resource to families and students regarding admissions, providing high-quality information and timely responses to inquiries
  • Provides excellent customer service and support in all instances of working with families
  • Works on implementing outreach efforts designed to inform families about admissions, enrollment, related events and projects; prepares and delivers presentations and information sessions to staff, community-based organizations, community groups and youth services organizations
  • Assists and participates in student enrollment events, workshops, and information sessions
  • Works with the communications team to design, develop, and distribute materials and information needed for community outreach efforts
  • Inputs data in various Client's systems including but not limited to ATS, Service Cloud and MySchools, to support application processes
  • Works in accordance and is familiar with Chancellor's Regulations A101 while using the highest ethical standards.

Qualification Requirements:
Minimum
  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1 " or "2 " above. However, all candidates must have at least one year of experience as described in "1 " above.
  • Bilingual Proficiency - Preferred Spanish
Preferred
  • Experience working in the Department of Education and/or educational setting.
  • Exemplary ability to work and provide service in a fast-paced, time-sensitive work environment.
  • Willingness to travel to various Family Welcome Center sites, as needed.
  • Commitment to excellent customer service.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Office Suite (Excel, Outlook, Office 365 applications, TEAMS)
  • Strong interpersonal and organizational skills.
  • History of excellent attendance and punctuality.
About Us:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media