Intelliswift
Intelliswift

60 Intelliswift Systems Engineer Jobs Hiring Near You

IT Program Manager

Newark, CA · On-site

$130K - $131K/yr

... Engineering, Management Information Systems, Business Administration or a related field plus two ... How to apply: email resume to jobs@intelliswift.com with job ref #PM2401 in subject heading or mail ...

DevOps/automation Engineer

Draper, UT

$49.25 - $67.50/hr

Qualifications - Engineering degree or equivalent work experience - DevOps engineering experience for scalable systems - Extensive Experience in containerized infrastructure Docker, Kubernetes ...

DevOps/automation Engineer

Draper, UT · On-site

$49.25 - $67.50/hr

Qualifications - Engineering degree or equivalent work experience - DevOps engineering experience for scalable systems - Extensive Experience in containerized infrastructure Docker, Kubernetes ...

DevOps/automation Engineer

Draper, UT

$49.25 - $67.50/hr

Qualifications - Engineering degree or equivalent work experience - DevOps engineering experience for scalable systems - Extensive Experience in containerized infrastructure Docker, Kubernetes ...

With minimal supervision, participates in the design, engineering, development, testing, operation ... systems and all supporting technologies. The engineer will be accountable for: • Design and ...

With minimal supervision, participates in the design, engineering, development, testing, operation ... systems and all supporting technologies. The engineer will be accountable for: • Design and ...

With minimal supervision, participates in the design, engineering, development, testing, operation ... systems and all supporting technologies. The engineer will be accountable for: • Design and ...

Fulltime Test Engineer who is 5+ years of experienced with Developing and implementing test plans for components and systems. Conduct functional and environmental testing on hardware. and documenting ...

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Intelliswift Jobs Information

What is it like to work at Intelliswift?

Intelliswift is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is designed to encourage open communication and knowledge sharing, with a flat organizational hierarchy that allows employees to take ownership of their projects and contribute to the company's mission. Intelliswift's work environment is equipped with modern facilities and cutting-edge technology, enabling employees to stay up-to-date with the latest industry trends and advancements.

Working at Intelliswift may appeal to candidates who are passionate about technology and eager to work on challenging projects, as the company offers opportunities for professional growth and development, as well as a competitive compensation package and benefits.

What makes Intelliswift an attractive place to work?

Intelliswift is a leading provider of software development and engineering services, known for its expertise in delivering innovative solutions to clients across various industries. The company fosters a collaborative work environment that encourages creativity, teamwork, and continuous learning, with a focus on delivering high-quality results and meeting client needs. By joining Intelliswift, professionals can gain valuable experience, develop new skills, and contribute to impactful projects that drive business growth and success.
Infographic showing various Systems Engineer job openings at Intelliswift in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Service Desk Systems Engineer

Intelliswift

Parsippany, NJ

Full-time

Re-posted 28 days ago


Job description

TECHNICAL SKILLS
  • -Basic working knowledge with Microsoft Excel, Word, Outlook and GSuite products -Advanced telephone and customer service skills -High energy and motivated -Superior verbal and written communication skills -The ability to overcome objections -Excellent time management/work organization skills -Strong attention to detail -Willingness to continually learn and obtain further development -Ability to successfully adapt to changing workload and time constraints.
JOB DESCRIPTION-Will require to be on site three days a week every other week.
 

SUMMARY

Provide call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices. Log and track support calls into the department's call tracking system. Research and resolve tier 1 application and technical support issues. Escalate higher tiered support issues to appropriate IT departments for resolution. Ensure that all support calls are resolved and closed within established service levels. Follow up with end users to confirm that support issues have been addressed appropriately and within expected timeframe.  Must be flexible to be able to handle other Service Desk task's.

ESSENTIAL DUTIES

60%   Provides call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices

20% Provide technical assistance to Service Desk Team members to resolve caller issues.

10%   Responsible for documenting, tracking and monitoring assigned problems to ensure resolution in a timely manner

10%   Responsible for follow up with end users to confirm support issues are resolved

LEVEL BASED COMPETENCIES

Level Based Competencies are to be designated based on job level and content.

  •         Strong Communication skills (verbal & written)
  •         Developing Decision Making skills
  •         Good Collaboration skills
  •         Strong Customer Focus (due to role)
  •         Initiates Self Action some of the time
  •         Developing Business Acumen
  •         Developing Skills in Building Working Relationships and Team Work
  •         Developing Stress Tolerance skills

KNOWLEDGE, SKILLS & ABILITIES

Technical knowledge/skills (entry, intermediate, advanced)

  • Strong PC and Windows Operating System skills
  • Strong PC Hardware skills
  • Strong knowledge and execution of IT Standards, Policies and Procedures
  • Good knowledge of Information Security Awareness
  • Strong knowledge of Systems, Applications, & Technologies
  • Active Directory
  • ServiceNow
  • Gsuite

General knowledge/skills (entry, intermediate, advanced)

  • Strong communication/active listening skills
  • Strong customer service focus
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Strong ability to Multi Task
  • Strong Analysis & Problem Solving Skills
  • Developing Adaptability

EDUCATION/EXPERIENCE

  • Bachelor's Degree in Computer Science, Information Systems or other related field, 3 to 5 years experience in IT, or Associates Degree from a Technical Institution
  • 3 to 5 years of IT work experience including customer service and/or production support in a multi-platform environment

Intelliswift logo

About Intelliswift

Sourced by ZipRecruiter

Intelliswift is consumed with the love for the new. Once a leading staffing company, Intelliswift now possesses the expertise to build data-rich modern platforms, and to create sophisticated systems for data management and analytics for thinking and connected enterprises. We are a global leader in delivering Digital Product Engineering, Data Management & Analytics, Cloud, Digital Enterprise and MSP/VMS staffing solutions. Led by a team of highly passionate and techno-centric innovators, we consciously embed the spirit of loving and embracing everything new in what we do. We ardently believe that companies that Love the New are at an advantage of being ahead of the curve in this age of digital.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2001