InstantServe
InstantServe

63 Instantserve Customer Service Jobs Hiring Near You

OR - Cath Lab Tech - Corvallis

Corvallis, OR · On-site

$2.2K - $2.9K/wk

Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer ...

CA - Scheduler

San Rafael, CA · On-site

$21 - $27/hr

... excellent customer service as the front-facing representative of the ASC Perform additional administrative and scheduling-related duties as assigned by the Business Office Manager and/or ...

Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone. Ability to ...

... Customer Service to patients, and staff. Minimum Qualifications: • Required Credential: R.T.(R)(ARRT) • Preferred Experience: 1 year experience working as a CT technologist. Technical Skills:

... Customer Service to patients, and staff. Minimum Qualifications: • Required Credential: R.T.(R)(ARRT) • Preferred Experience: 1 year experience working as a CT technologist. Technical Skills:

... customer service as a member of the care team in person, by phone, or other practice supported patient messaging system to provide exceptional patient experiences and promote a professional work ...

Showing results 41-60

IN-IDOI-Inbound Call Center Rep

InstantServe LLC

Indianapolis, IN • On-site

$14.75 - $19/hr

Other

Re-posted 20 hours ago


Job description

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
OVERVIEW
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceGood Communication SkillsRequired2YearsKnowledge of Data EntryRequired2YearsHigh School Diploma or GED Required0Additional education or experience preferredNice to have0Call center experienceNice to have0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3Please list the city and state where candidate currently resides.Question4Candidate must be paid $$ if selected for engagement. The provider markup for this position is 21%. Do you accept this requirement?Question5this is a full time 40 hour work week. 8:00-4:30 pm with 30 minute lunch. Do you accept this requirement?Question6Manager hires off the resume. No interview required. Work location is Downtown, Indianapolis. Do you accept this requirement? Question7This is an ONSITE position in a call center taking inbound calls. Do you accept this requirement?Question8Your candidate must have a clear BMV check along with the background check to be eligible. Do you accept this requirement?


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About InstantServe

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InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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