InstantServe
InstantServe

20 Instantserve Customer Service Jobs Hiring Near You

A004 - Customer Service Rep

Washington, DC · On-site

$18 - $24.50/hr

A004 - Customer Service Rep *Hybrid -- only submit candidates local to the DMV area* The Customer Service Representative will be responsible for providing exceptional service to customers, addressing ...

Exceptional organizational skills, strong customer service mindset, and commitment to project timelines. Prior public-facing experience and statute analysis are key to success. InstantServe is Proud ...

... plus. · Customer service or call center experience a plus. · Proven technical skills (e.g ... InstantServe is Proud to be an EOE and will consider all applications without regard to race ...

Exceptional organizational skills, strong customer service mindset, and commitment to project timelines. Prior public-facing experience and statute analysis are key to success. InstantServe is Proud ...

Help Desk Analyst

Denver, CO · Remote

$20 - $25/hr

... customer service while troubleshooting issues * Communicate and coordinate with vendors to resolve technical problems * Respond to technical concerns both remotely and on-site as needed InstantServe ...

Environmental Scientist

Jackson, TN · On-site

$30 - $40/hr

... strong customer service. - Utilize strong organizational and time-management skills to manage ... InstantServe is Proud to be an EOE and will consider all applications without regard to race ...

CSR (Bilingual/ Spanish)

Instant Serve LLC

Jacksonville, FL • On-site

$25 - $26/hr

Full-time

Posted 8 days ago


Job description

Title: CSR (Bilingual/ Spanish)

Location: Jacksonville, FL

Pay rate is $26/hr. on W2

Position Type: Full time 

Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.

Responsibilities:

  • Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
  • Responds to customer inquiries and concerns, creating customized solutions
  • Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
  • Identifies client needs for licensed sales functions, making referrals to Line of Business partners
  • Quotes rates, terms, and programs for banking solutions
  • Manages risk in every business, product, and service transaction leveraging available tools

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Training Schedule: Monday- Friday 9:00am- 5:30pm

Required Qualifications:

  • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
  • Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Ability to engage with clients and seek to understand their needs while actively. sharing options using plain language, building rapport and handling objections.
  • Comfortable receiving ongoing performance feedback and coaching.
  • Comfortable with ongoing change and learning new technology/processes.
  • Minimum of an intermediate level of proficiency with computers.
  • Self-motivated with excellent organizational skills.
  • Strong decision-making and problem-solving skills.
  • Bilingual Spanish Required.

Desired Qualifications:

  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience in telephone sales

Skills:

  • Attention to Detail
  • Client Solutions Advisory
  • Customer and Client Focus
  • Interpret Relevant Laws, Rules, and Regulations
  • Adaptability
  • Client Experience Branding
  • Customer Service Management
  • Issue Management
  • Problem Solving
  • Active Listening
  • Business Development
  • Consulting
  • Referral Identification
  • Research

InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 


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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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