User Insight Specialist
$90K - $155K/yr
User Insight Specialist Hyundai America Technical Center, Inc. (HATCI) is looking for an experienced UX design researcher to join the UX Studio Team of Vehicle Software The Position: The User Insight ...
61 Insight Jobs Hiring Near You
User Insight Specialist
$90K - $155K/yr
User Insight Specialist Hyundai America Technical Center, Inc. (HATCI) is looking for an experienced UX design researcher to join the UX Studio Team of Vehicle Software The Position: The User Insight ...
Insight Jobs Information
What is it like to work at Insight?
Insight is a technology company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.
The company's structure is organized into agile teams, allowing employees to work closely with cross-functional groups and contribute to the development of cutting-edge solutions. Insight's mission is to empower businesses and organizations to achieve their goals through technology and expertise.
Working at Insight may appeal to individuals who are passionate about technology, enjoy a fast-paced and collaborative work environment, and are motivated by the opportunity to make a meaningful impact in the industry.
The company's structure is organized into agile teams, allowing employees to work closely with cross-functional groups and contribute to the development of cutting-edge solutions. Insight's mission is to empower businesses and organizations to achieve their goals through technology and expertise.
Working at Insight may appeal to individuals who are passionate about technology, enjoy a fast-paced and collaborative work environment, and are motivated by the opportunity to make a meaningful impact in the industry.
What makes Insight an attractive place to work?
Insight is a leading provider of market research, data analytics, and consulting services, offering expertise in various industries and sectors. The company fosters a dynamic work environment that encourages collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a fast-paced and ever-evolving industry. By joining Insight, individuals can contribute to delivering actionable insights and solutions that drive business success, while also advancing their careers and making a meaningful impact in their chosen field.
Do workers at Insight Enterprises get paid breaks?
Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and July 2026.
85% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and July 2026.
Does Insight Enterprises pay people when they’re sick?
Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
At Insight Enterprises, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Insight Enterprises affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
94% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get paid time off at Insight Enterprises?
Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.
How easy is it to get time off at Insight Enterprises?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
100% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
How easy is it to take sick days at Insight Enterprises?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
Is working at Insight Enterprises good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Insight Enterprises feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Insight Enterprises get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
Is it stressful to work at Insight Enterprises?
Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
53% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Insight Enterprises enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and July 2026.
67% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Insight Enterprises recommend working with their team?
Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get enough training when they start at Insight Enterprises?
Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
47% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get support to advance at Insight Enterprises?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people think Insight Enterprises’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between April 2025 and July 2026.
Do workers feel well informed about how Insight Enterprises is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.
What are the most popular titles at Insight?
What are the most popular cities for Insight jobs?
What are the most popular states for Insight jobs?
What are the most popular job types at Insight?
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$90K - $155K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Job description
User Insight Specialist
Hyundai America Technical Center, Inc. (HATCI) is looking for an experienced UX design researcher to join the UX Studio Team of Vehicle Software
The Position:
The User Insight Specialist would support advanced vehicle feature/platform development efforts for the Northern American (NA) market by overseeing UX research activities, including identifying success metrics, collecting stakeholder/SME feedback, conducting user testing, performing requirement analysis, tracking issue reports, and drawing insights from user data to improve the UX concerning the next generation of Hyundai, Kia, and Genesis vehicles. Additionally, the User Insight Researcher would lead regular UX sprint events with a cross-functional consortium of a wide range of SMEs in Hyundai Moter Group (HMG), defining a clear goal for each sprint that would contribute to the whole design process, breaking down UX-related issues, refining the discussion scope for the long-term mission as well as for the short-term action items, curating the methods and product instruments for evaluative/confirmative research purposes, collecting and analyzing data from internal/external tests, deriving requirements on how to improve the design while factoring specific target market/consumer/user characteristics, documenting and communicating the process and findings with stakeholders. Ultimately, the User Insight Specialist would use its solid foundation of UX design principles and data visualization theories to link marketing, engineering/technology, and social/human science with the holistic approach to design in a fast-paced agile environment for the new mobility transition period involving electric vehicles, autonomous driving, and innovative transportation solutions.
What You Will Do:
- Plan user research based on a solid understanding of research methods
- Conduct diagnostic research to identify potential usability issues
- Conduct evaluative research with task analysis
- Monitor and collect user data for UX trend research via various sources
- Analyze user data to resolve UX design-related issues
- Facilitate discussions with SMEs that contribute to design recommendations/improvements
- Utilize UX design insight(s) and recommendations to develop interactive prototypes
- Test and validate the effectiveness of design revision(s)
- Document research reports with design requirements that are supported by user data
- Travel up to 25% of the time, both domestically and internationally
What You Will Bring to the Role:
- Basic Qualifications:
- Master's degree in human-computer interaction, marketing research, social science, or an engineering-related discipline
- Evidence of work/course(s) on HCI/UX foundations, including the history of publication
- 3+ years of professional experience, including in academia, related to the automotive industry
- 5+ years of professional experience in conducting UX research
- At least 3 research publications
- Familiarity with user research/consumer psychology methods
- Understanding of UX research processes and design principles
- Strong analytical skills
- An ability to collect, analyze, and interpret complex data sets
- Sound understanding of advanced research practices and best cases for future products
- Ability to explain technical topics to both technical and non-technical stakeholders
- Excellent time management, self-management, and organization skills
- Strong written, oral, and interpersonal skills
- Preferred Qualifications:
- Doctoral degree in human-computer interaction, marketing research, social science, or an engineering-related discipline
- Publication history in automotive UI
What Hyundai Can Offer You:
- Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
- 100% Employer-paid Disability and Life Insurance
- Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
- Competitive Salaries
- Range of Position: $90,000 ~ $155,000/Year
- A Global Environment that Fosters Diversity
- Retirement Savings and Planning Benefits
- Access to Health Savings Accounts and Flexible Spending Accounts
- Flexible Work Hours
Other Details:
- Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
- HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor.