InfiCare Technologies
InfiCare Technologies

61 Inficare Technologies Program Support Specialist Jobs Hiring Near You

Pherson is seeking a Program Support Specialist - Mid to support the administration of foreign ... Familiarization with Human Language Technology tools such as Mango, SOFTS, Foreign Language Play ...

OVERVIEW Assignment This Program Support Specialist assignment will provide support across two ... Offsite Work Training Expectations (Worker is expected to keep current on the latest technologies ...

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Infographic showing various Program Support Specialist job openings at Inficare Technologies in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 79% Physical, and 21% Remote job distribution.

$20.64/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Full-Time Program Support Specialist - Community Residential Setting
Company Overview:
At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skillsโ€”while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.
Position Overview:
The Float Mental Health Worker provides flexible, on-site support across all CRS residential programs to ensure continuity of care and adequate staffing coverage. This position is designed to respond to emergency staffing needs, staff call-outs, and short-term ratio adjustments, as well as to provide relief coverage that allows program staff to take scheduled breaks. Two Float Mental Health Worker positions are available โ€” one dedicated to AM shifts and one dedicated to PM shifts, both Monday through Friday. Float staff are expected to be cross-trained in the routines, client supports, and documentation systems of multiple CRS programs and to maintain a high level of professionalism and adaptability.
Role Responsibilities:
  • Provide direct support to individuals served in residential programs in alignment with their Coordinated Service and Support Plans (CSSPs) and Positive Support Transition Plans (PSTPs).
  • Maintain a safe, structured, and therapeutic environment for individuals served across different program settings.
  • Step into programs on short notice to provide coverage for call-outs, emergencies, or to support minimum staffing ratios.
  • Offer temporary coverage to allow program staff to take scheduled meal and rest breaks.
  • Provide personal care and assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, hygiene, and mobility support. Assist with medication administration (if trained and delegated), meal preparation, community outings, behavioral support, and other direct support responsibilities in accordance with each individual's Coordinated Service and Support Plan (CSSP) and Positive Support Transition Plan (PSTP).
  • Document daily progress, incident reports, and behavioral observations in accordance with 245D and RTI documentation standards.
  • Communicate effectively with program staff, Program Managers, Regional Directors, and the on-call team to ensure smooth transitions and accurate handoffs between shifts.
  • Demonstrate flexibility and reliability when adjusting to different programs, team dynamics, and client needs.
  • Support consistency in service delivery and reinforce person-centered practices across all CRS locations.
  • Maintain confidentiality and uphold RTIโ€™s core values and professional standards.

Required Qualification and Experience:
The Mental Health Worker shall be qualified under Minnesota law as follows:
  • High school diploma or GED
  • Minimum of one year of experience working with individuals with mental health diagnoses, developmental disabilities, or behavioral challenges preferred.
  • Must possess a valid driverโ€™s license, reliable transportation, and an acceptable driving record.
  • Ability to meet DHS 245D requirements, including background study clearance and training compliance.
  • Strong communication, problem-solving, and de-escalation skills.
  • Flexibility and willingness to work across multiple program sites.
  • Must be able to work independently and adapt quickly to changing needs.
Preferred Qualification and Experience:โ€ฏ
  • Bachelor's degree in one of the behavioral sciences fields OR 2000 hours of supervised experience providing clinical services in mental health or children's emotional care.
Benefits of Working at RTI:
  • Generous PTO: Accrue paid time off based on tenure: up to 80โ€“168 hours annually depending on years of service
  • On-Demand Pay: Access your earned pay anytime.
  • Paid Holidays: 7 company-paid holidays + 1 floating holiday.
  • Retirement: 401(k) with company matching contribution.
  • Health Benefits: Medical, dental, and vision insurance.
  • Professional Growth: CEU courses, clinical supervision, and monthly paid trainings relevant to services provided.
  • Career Advancement Opportunities: Grow within RTI.
Physical amp; Mental Requirements:
Employees in this role must be able to:
  • Walk, stand, sit, bend, climb stairs, use a ladder, and perform crisis prevention/intervention techniques
  • Use hands for writing, typing, data entry, and medication dispensing
  • Lift up to 40 lbs. and occasionally exert physical effort during duties
  • Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle
Compensation: $20.64 per hour
Job Type: Full-time
Shifts: Float staff may be assigned to any CRS program based on organizational needs. Schedules will be determined weekly by CRS leadership to align with staffing priorities, coverage needs, and approved hours.
  • PM Float (Mondayโ€“Friday, 3:30 PM โ€“ 12:00 AM)
Location: Metro, MN

Be the difference by making a difference. Advance your career in mental health today and change someoneโ€™s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.
RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.