Job Summary : Impact Networking, LLC is a national managed services provider that prioritizes ... ticketing system • Run historical reports to identify reoccurring service disruptions • ...
60 Impact Networking Systems Engineer Jobs Hiring Near You
Job Summary : Impact Networking, LLC is a national managed services provider that prioritizes ... ticketing system • Run historical reports to identify reoccurring service disruptions • ...
IT Service Desk Engineer- 2nd Shift
Lake Forest, IL · On-site
$59K - $70K/yr
On-time documentation of issues within Impact's ticketing system * Run historical reports to ... DNS, DHCP, VPN and foundational networking and connectivity concepts * Ability to manage user ...
IT Service Desk Engineer- 2nd Shift
Lake Forest, IL · On-site
$59K - $70K/yr
On-time documentation of issues within Impact's ticketing system * Run historical reports to ... DNS, DHCP, VPN and foundational networking and connectivity concepts * Ability to manage user ...
Technical Account Manager
Madison, WI · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Madison, WI · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Hammond, IN · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Hammond, IN · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Indianapolis, IN · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Indianapolis, IN · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Appleton, WI · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Appleton, WI · On-site
Impact Networking, LLC is a national managed services provider built on a people-first approach ... systems engineering, implementation, or project work • Strong client‑facing communication ...
Technical Account Manager
Bolingbrook, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Bolingbrook, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Austin, TX · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Austin, TX · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Bolingbrook, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Bolingbrook, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Brookfield, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Brookfield, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Hammond, IN · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Hammond, IN · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Software Support Specialist
Chicago, IL · On-site
$50K - $60K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Respond to client support inquiries by phone, email, and ticketing systems, resolving both routine ...
Software Support Specialist
Chicago, IL · On-site
$50K - $60K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Respond to client support inquiries by phone, email, and ticketing systems, resolving both routine ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Working alongside sales and engineering teams, you lead structured discovery using Impact ... Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent. What Drives Impact ...
Technical Account Manager
Chicago, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Chicago, IL · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Houston, TX · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Houston, TX · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Indianapolis, IN · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Indianapolis, IN · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Madison, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Madison, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Appleton, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Technical Account Manager
Appleton, WI · On-site
$95K - $120K/yr
Impact exists because a small group of industry leaders believed companies in our space were doing ... Experience progressing beyond support roles into systems engineering, implementation, or project ...
Impact Networking Jobs Information
What is it like to work at Impact Networking?
Impact Networking is a company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork among its employees.
The company's structure is designed to support a consultative approach, with a focus on building strong relationships with clients and providing tailored solutions to meet their technology needs. Impact Networking's mission is to empower businesses through technology, and its work environment is often described as fast-paced and results-driven.
Working at Impact Networking may appeal to individuals who are passionate about technology and enjoy a challenging, sales-driven environment, with opportunities for professional growth and development in a rapidly evolving industry.
The company's structure is designed to support a consultative approach, with a focus on building strong relationships with clients and providing tailored solutions to meet their technology needs. Impact Networking's mission is to empower businesses through technology, and its work environment is often described as fast-paced and results-driven.
Working at Impact Networking may appeal to individuals who are passionate about technology and enjoy a challenging, sales-driven environment, with opportunities for professional growth and development in a rapidly evolving industry.
What other companies are hiring for Systems Engineer jobs?
What are the most popular jobs at Impact Networking?
What are the most popular categories at Impact Networking?
Full-time
Posted 11 days ago
Impact Networking rating
6.7
Based on 9 frontline employees who took The Breakroom Quiz
138th of 204 rated it services
Job description
Job Summary:
Impact Networking, LLC is a national managed services provider that prioritizes people and service. The IT Service Desk Engineer will provide Tier 2 and 3 support for operational IT issues, troubleshoot user computing issues, and maintain customer satisfaction while working with advanced engineering resources to deliver effective support.
Responsibilities:
• Provide Tier 3 end-user IT support escalated by Tier 1-2 Analysts
• Identify, document, and troubleshoot user computing issues to resolution and maintain customer satisfaction
• Identify user problems and work within a structured problem management and resolution process to maintain customer satisfaction
• Work with Impact advanced engineering resources and vendors to deliver effective escalated support and services
• On-time documentation of issues within Impact's ticketing system
• Run historical reports to identify reoccurring service disruptions
• Document problem resolution and processes
• Assist with on-boarding of new clients and users
• Run diagnostic applications to resolve problems
• Participate in ongoing training and attainment of manufacturer certifications
• Develop and maintain relationships with customers and engineers that further develop our company's positive reputation through exceptional customer service
Qualifications:
Required:
• 3+ years of working experience as a NOC Technician, NOC Engineer, IT Support Engineer, Network Support Engineer, Systems Administrator, Network Administrator, IT Administrator, IT Specialist, Network Technician, Service Desk Engineer, Service Desk Analyst, etc.
• Windows Server 2019-2025 Administration
• Active Directory management and maintenance
• DNS, DHCP, VPN and foundational networking and connectivity concepts
• Ability to manage user accounts, licenses, and permissions through Office 365 admin portal
• Fundamental troubleshooting of Office 365 applications and services
• Strong IT diagnostic abilities
• Strong written and verbal communication skills
Preferred:
• Remote Desktop Services and RMM familiarity
• VMWare, Hyper-V and other virtualization technologies
• Azure and other cloud solutions
• Microsoft Exchange, SQL, and SharePoint management
• Storage solutions: SAN, NAS, and Shared Storage
• Experience as part of a Microsoft Partner organization
• Experience working for a managed services organization
Company:
For over 25 years, we’ve helped businesses grow with expert-driven managed services that empower organizations to streamline operations, enhance security, and unlock new opportunities they didn’t think possible. Founded in 1999, the company is headquartered in Chicago, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Impact Networking, LLC is a national managed services provider that prioritizes people and service. The IT Service Desk Engineer will provide Tier 2 and 3 support for operational IT issues, troubleshoot user computing issues, and maintain customer satisfaction while working with advanced engineering resources to deliver effective support.
Responsibilities:
• Provide Tier 3 end-user IT support escalated by Tier 1-2 Analysts
• Identify, document, and troubleshoot user computing issues to resolution and maintain customer satisfaction
• Identify user problems and work within a structured problem management and resolution process to maintain customer satisfaction
• Work with Impact advanced engineering resources and vendors to deliver effective escalated support and services
• On-time documentation of issues within Impact's ticketing system
• Run historical reports to identify reoccurring service disruptions
• Document problem resolution and processes
• Assist with on-boarding of new clients and users
• Run diagnostic applications to resolve problems
• Participate in ongoing training and attainment of manufacturer certifications
• Develop and maintain relationships with customers and engineers that further develop our company's positive reputation through exceptional customer service
Qualifications:
Required:
• 3+ years of working experience as a NOC Technician, NOC Engineer, IT Support Engineer, Network Support Engineer, Systems Administrator, Network Administrator, IT Administrator, IT Specialist, Network Technician, Service Desk Engineer, Service Desk Analyst, etc.
• Windows Server 2019-2025 Administration
• Active Directory management and maintenance
• DNS, DHCP, VPN and foundational networking and connectivity concepts
• Ability to manage user accounts, licenses, and permissions through Office 365 admin portal
• Fundamental troubleshooting of Office 365 applications and services
• Strong IT diagnostic abilities
• Strong written and verbal communication skills
Preferred:
• Remote Desktop Services and RMM familiarity
• VMWare, Hyper-V and other virtualization technologies
• Azure and other cloud solutions
• Microsoft Exchange, SQL, and SharePoint management
• Storage solutions: SAN, NAS, and Shared Storage
• Experience as part of a Microsoft Partner organization
• Experience working for a managed services organization
Company:
For over 25 years, we’ve helped businesses grow with expert-driven managed services that empower organizations to streamline operations, enhance security, and unlock new opportunities they didn’t think possible. Founded in 1999, the company is headquartered in Chicago, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Impact Networking
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Lake Forest, IL, US
Year founded
1999