60 Idex Customer Service Jobs Hiring Near You

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

PRIMARY FUNCTION:

To assist the Senior Production Planner in overall communication and implementation of daily production scheduling.

PRIMARY DUTIES AND RESPONSIBILITIES:

Production Planning & Execution

• Develop and manage daily production schedules (K2) based on material availability and capacity constraints.

• Establish and communicateaccuratelead times, with a focus on reducing backlog and improving delivery performance.

• Release and manage production work orders in J.D. Edwards (JDE) ina timelyandaccuratemanner.

• Review work orders for BOM accuracy, material readiness, and capacity alignment; resolve discrepancies proactively.
• Aligns production schedules with demand forecasts and participates in SIOP or demand planning processes.
• Escalates supply, capacity, or demand constraints that jeopardize delivery commitments.
• Works with production leadership to maintain capacity plans, identifies bottlenecks, and proactively adjusts schedules to balance demand and available resources.
• Accountable/Contributes to achieving KPIs including product lead times, on-time delivery, backlog reduction, and inventory performance.

Material & Inventory Management

• Identifymaterial shortages and collaborate with Purchasing toexpeditecritical components.

• Monitor and manage inventory to minimize obsolete, excess, and slow-moving stock.

• Support the disposition and conversion of returned products into saleable SKUs.

• Perform quarterly inventory usage reviews and adjust reorder parameters to optimize inventory levels and reduce carrying costs.

• Plan and manage production requirements for epoxy-painted parts.
• Escalates supply, capacity, or demand constraints that jeopardize delivery commitments.
• Plan and manage production requirements for epoxy-painted parts" to "Plan, support, and coordinate finishing or secondary operations as part of the end-to-end production process.

Cross-Functional Coordination

• Communicate daily with Customer Service and Commercial teamsregardinglead times, delays, and production issues.

• Collaborate with Supply Chain, Operations, and Manufacturing teams to ensure alignment and execution of production plans.

• Participate in daily meetings (e.g., Supply Chain reviews, Gemba walks, end-of-shift planning) to provide insights on order trends and production priorities.
• Helps lead root cause analysis (RCCM) for schedule disruptions, material shortages, and execution gaps; implements corrective actions.

Systems & Data Management

• Maintain and update lead time data in customer-facing portals to ensure accuracy and consistency.

• Utilize J.D. Edwards (JDE) and other systems to support planning, scheduling, and reporting activities.

• Collect and analyze data to support key performance indicators and operational decision-making.

Continuous Improvement

• Activelyparticipatein Continuous Improvement (CI) and Lean initiatives.

• Support 5S standards within the work area.

• Contribute toprocess improvements that enhance efficiency, reduce waste, and improve service levels.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Associates degree, or equivalent from two-year College or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
• APICS (American Production & Inventory Control Society) and/or NAPM (National Association of Purchasing Management) certification is preferred.
• Continued education is highly recommended.
• To perform this job successfully, an individual should have a strong working knowledge of Microsoft Excel, Word, Access and Outlook software.
• Working knowledge of J.D. Edwards operating systems is preferred

WORK ENVIRONMENT REQUIREMENTS:

• Regularly required to talk, hear, use hands, and sit
• Combination of office and production environments

WARREN RUPP IS AN EQUAL OPPORTUNITY EMPLOYER

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.