Installs databases and software and configures the solution to meet the customer's needs * Sets up ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...
26 I3 Verticals Software Support Analyst Jobs Hiring Near You
Installs databases and software and configures the solution to meet the customer's needs * Sets up ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...
Configure software solutions to meet the customer's business and operational requirements ... Provide implementation support throughout testing, go-live, and the post-deployment stabilization ...
Configure software solutions to meet the customer's business and operational requirements ... Provide implementation support throughout testing, go-live, and the post-deployment stabilization ...
$85 - $110/hr
... Support Engineers. We are seeking a talented and motivated mid-level engineer who can help us ... Proven analytical, problem solving, and decision-making skills * Ability to navigate, understand ...
New
$85 - $110/hr
... Support Engineers. We are seeking a talented and motivated mid-level engineer who can help us ... Proven analytical, problem solving, and decision-making skills * Ability to navigate, understand ...
New
Senior Software Engineer
Nashville, TN · On-site
$90 - $120/hr
Monitor and support software to meet service‑level agreements (SLAs) * Stay informed about ... Strong analytical and problem‑solving skills, able to navigate ambiguity, capable of diagnosing ...
Senior Software Engineer
Nashville, TN · On-site
$90 - $120/hr
Monitor and support software to meet service‑level agreements (SLAs) * Stay informed about ... Strong analytical and problem‑solving skills, able to navigate ambiguity, capable of diagnosing ...
Implementation Specialist
Shreveport, LA · On-site +1
Installs databases and software and configures the solution to meet the customer's needs * Sets up ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...
Implementation Specialist
Shreveport, LA · On-site +1
Installs databases and software and configures the solution to meet the customer's needs * Sets up ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...
Implementation Specialist (On-Site/Hybrid GA Territory Required)
Canton, GA · On-site
$65 - $95/hr
Strong analytical and problem-solving skills * Detail-oriented * Ability to prioritize work and ... Software support and implementations Equal Opportunity Employer This employer is required to notify ...
Implementation Specialist (On-Site/Hybrid GA Territory Required)
Canton, GA · On-site
$65 - $95/hr
Strong analytical and problem-solving skills * Detail-oriented * Ability to prioritize work and ... Software support and implementations Equal Opportunity Employer This employer is required to notify ...
i3 Verticals Jobs Information
Does i3 Verticals pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Is the health insurance from i3 Verticals affordable enough for their workers?
Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it to get time off at i3 Verticals?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at i3 Verticals?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals feel treated with respect by their managers?
Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Is it stressful to work at i3 Verticals?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals recommend working with their team?
Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at i3 Verticals?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get support to advance at i3 Verticals?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think i3 Verticals’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers feel well informed about how i3 Verticals is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular categories at I3 Verticals?
i3 Verticals rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
157th of 247 rated software companies
Job description
JOB TITLE: Implementation Specialist – JusticeTech
FLSA STATUS: Exempt
DEPARTMENT: Justice Tech
REPORTS TO: Associate Director of Implementations
SUPERVISORY RESPONSIBILITIES: No
JOB LOCATION: Hybrid/Shreveport, LA
TRAVEL: Up to 40%
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Reviews contracts for understanding and adherence to the scope of work
- Consults with and partners with internal and external stakeholders to understand customer’s business processes
- Confirms environmental requirements and access
- Analyzes current state and future state to ensure features and functionality meets scoped requirements
- Installs databases and software and configures the solution to meet the customer’s needs
- Sets up and conducts solution demonstrations
- Creates test cases and runs tests to find and correct errors, and validate the implementation meets specifications
- Trains and/or assists with client/end-user training
- Provides client support during testing, go-live, and post-go-live
- Resolves issues/bugs
- Migrates solution to production and performs post-production review
- Reviews customer requests for enhancements and engages with the needed departments for scoping and contracting
- Works with Support to transition customer solutions to the maintenance phase
- Adheres to communication standards to ensure clients are informed of status, progress, and risks/issues
- Facilitates internal and external meetings
- Maintains positive relationships with both internal and external partners
- Creates system or implementation process documentation for internal and external stakeholders
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Bachelor’s degree in computer/software-related field or 2-3 years of software/IT customer service experience
- Excellent communication skills with the ability to build collaborative relationships
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Self-starter
- Detail-oriented
- Ability to prioritize work and meet deadlines
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Bachelor’s degree in computer/software-related field or 5 + years of software/IT customer service experience
- 3+ years’ experience in a software, training, and implementation environment
- 1+ years' experience with court projects
What i3 Verticals employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About i3 Verticals
Sourced by ZipRecruiter
Industry
Embedded software
Company size
51 - 200 Employees
Headquarters location
Nashville, TN, US
Year founded
2012