Team Lead, Support
Temple, GA · On-site
Support Manager JOB LOCATION: Temple, GA SUMMARY OF POSITION: i3 Verticals is looking for ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
26 I3 Verticals Software Jobs Hiring Near You
Team Lead, Support
Temple, GA · On-site
Support Manager JOB LOCATION: Temple, GA SUMMARY OF POSITION: i3 Verticals is looking for ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
Team Lead, Support
Temple, GA · On-site
Support Manager JOB LOCATION: Temple, GA SUMMARY OF POSITION: i3 Verticals is looking for ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
Team Lead, Support
Temple, GA · On-site
Support Manager JOB LOCATION: Temple, GA SUMMARY OF POSITION: i3 Verticals is looking for ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
$55 - $75/hr
i3 Verticals is looking for candidates to fill a Team Lead, Support role in our Temple, GA office ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
$55 - $75/hr
i3 Verticals is looking for candidates to fill a Team Lead, Support role in our Temple, GA office ... Experience with hardware, software, and networking troubleshooting. * Familiarity in bug creation ...
Utilize i3 team members including pre-sale technical professionals, post-sale delivery ... Minimum of 3-5 years' experience with sales of SaaS software Preferred Qualifications * Bachelor ...
Utilize i3 team members including pre-sale technical professionals, post-sale delivery ... Minimum of 3-5 years' experience with sales of SaaS software Preferred Qualifications * Bachelor ...
Software Support Analyst I FLSA STATUS: Non-Exempt REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be responsible for ...
Software Support Analyst I FLSA STATUS: Non-Exempt REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be responsible for ...
Software Engineer
Nashville, TN · On-site +1
Software Engineer DEPARTMENT: Transportation REPORTS TO: Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web ...
Software Engineer
Nashville, TN · On-site +1
Software Engineer DEPARTMENT: Transportation REPORTS TO: Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our ...
Senior Software Engineer
Nashville, TN · On-site +1
$118K - $156K/yr
JOB TITLE: Senior Software Engineer FLSA STATUS: Exempt DEPARTMENT: JusticeTech REPORTS TO: Lead Engineer SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Remote TRAVEL: Rarely for conferences ...
Senior Software Engineer
Nashville, TN · On-site +1
$118K - $156K/yr
JOB TITLE: Senior Software Engineer FLSA STATUS: Exempt DEPARTMENT: JusticeTech REPORTS TO: Lead Engineer SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Remote TRAVEL: Rarely for conferences ...
Senior Software Engineer
Nashville, TN · Remote
$118K - $156K/yr
JOB TITLE: Senior Software Engineer FLSA STATUS: Exempt DEPARTMENT: JusticeTech REPORTS TO: Lead Engineer SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Remote TRAVEL: Rarely for conferences ...
Senior Software Engineer
Nashville, TN · Remote
$118K - $156K/yr
JOB TITLE: Senior Software Engineer FLSA STATUS: Exempt DEPARTMENT: JusticeTech REPORTS TO: Lead Engineer SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Remote TRAVEL: Rarely for conferences ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our ...
Software Support Analyst I FLSA STATUS: Non-Exempt REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be responsible for ...
Software Support Analyst I FLSA STATUS: Non-Exempt REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be responsible for ...
Software Engineer
Nashville, TN · Remote
Software Engineer DEPARTMENT: Transportation REPORTS TO: Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web ...
Software Engineer
Nashville, TN · Remote
Software Engineer DEPARTMENT: Transportation REPORTS TO: Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web ...
Software Support Analyst I DEPARTMENT: Public Sector REPORTS TO: Director of Support JOB LOCATION: Piney Flats, TN TRAVEL: 0% - 15% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide ...
Software Support Analyst I DEPARTMENT: Public Sector REPORTS TO: Director of Support JOB LOCATION: Piney Flats, TN TRAVEL: 0% - 15% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide ...
Software Support Analyst I DEPARTMENT: Public Sector REPORTS TO: Director of Support JOB LOCATION: Piney Flats, TN TRAVEL: 0% - 15% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide ...
Software Support Analyst I DEPARTMENT: Public Sector REPORTS TO: Director of Support JOB LOCATION: Piney Flats, TN TRAVEL: 0% - 15% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide ...
Software Engineer
Nashville, TN · On-site
$85 - $110/hr
Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web applications that allow users to digitally sign files. This ...
Software Engineer
Nashville, TN · On-site
$85 - $110/hr
Manager of Software Engineering JOB LOCATION: Remote TRAVEL: less than 10% Position Description : Our team develops and maintains web applications that allow users to digitally sign files. This ...
Deliver install, and set up computer systems, including software installation and network cabling * Analyze diagnose, computer/equipment problems, and repair or replace * Keeping track of assigned ...
Deliver install, and set up computer systems, including software installation and network cabling * Analyze diagnose, computer/equipment problems, and repair or replace * Keeping track of assigned ...
Configure software solutions to meet the customer's business and operational requirements. * Perform quality assurance reviews of system configurations and converted data prior to deployment.
Configure software solutions to meet the customer's business and operational requirements. * Perform quality assurance reviews of system configurations and converted data prior to deployment.
Deliver install, and set up computer systems, including software installation and network cabling * Analyze diagnose, computer/equipment problems, and repair or replace * Keeping track of assigned ...
Deliver install, and set up computer systems, including software installation and network cabling * Analyze diagnose, computer/equipment problems, and repair or replace * Keeping track of assigned ...
Director, Operations - Transportation
Nashville, TN · On-site +1
Support software releases, production deployments, and post-implementation support activities as required. * Participate in customer meetings, status reviews, escalation calls, and operational ...
Director, Operations - Transportation
Nashville, TN · On-site +1
Support software releases, production deployments, and post-implementation support activities as required. * Participate in customer meetings, status reviews, escalation calls, and operational ...
Installs databases and software and configures the solution to meet the customer's needs * Sets up and conducts solution demonstrations * Creates test cases and runs tests to find and correct errors ...
Installs databases and software and configures the solution to meet the customer's needs * Sets up and conducts solution demonstrations * Creates test cases and runs tests to find and correct errors ...
i3 Verticals Jobs Information
Does i3 Verticals pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Is the health insurance from i3 Verticals affordable enough for their workers?
Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it to get time off at i3 Verticals?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at i3 Verticals?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals feel treated with respect by their managers?
Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Is it stressful to work at i3 Verticals?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at i3 Verticals recommend working with their team?
Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at i3 Verticals?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get support to advance at i3 Verticals?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think i3 Verticals’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers feel well informed about how i3 Verticals is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at I3 Verticals?
What are the most popular jobs at I3 Verticals?
What are the most popular categories at I3 Verticals?
i3 Verticals rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
157th of 247 rated software companies
Job description
JOB TITLE: Team Lead, Support
DEPARTMENT: Justice Tech
REPORTS TO: Support Manager
JOB LOCATION: Temple, GA
SUMMARY OF POSITION:
i3 Verticals is looking for candidates to fill a Team Lead, Support role in our Temple, GA office. This role is responsible for managing and directing the day-to-day employee activities of the assigned team and its members.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Schedule/Lead daily standup meetings to review any open blockers/escalations/issues.
- Manage team calendar/approve PTO/ensure adequate coverage of support queues.
- Manage team PTO accounts, and maintain timesheets for any hourly employees.
- Develop and manage annual goals for the team, scheduling and completing quarterly coaching sessions with each team member to assess annual goal progress/morale level/career trajectory.
- Communicate with Support Management on a daily/weekly/monthly basis, regarding team goals, continuing education, coaching efforts, and any other items as appropriate.
- Work with Support Manager to fill any open positions on the team.
- Ensure that open support items are handled timely and appropriately, managing all escalations to development or upper-tiered support members.
- Identify any issues on the team that could be impacting productivity and address them appropriately, either through coaching, performance improvement plans, or coordination with Support Management.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- 1+ year of supervisory and customer service experience.
- Proven track record in supervising help desk functions, hands-on experience with hardware/software installation and training.
- Experience with hardware, software, and networking troubleshooting.
- Familiarity in bug creation, basic QC testing, and project management.
- MS SQL for data querying or troubleshooting a plus.
- High School Diploma or GED.
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York
What i3 Verticals employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About i3 Verticals
Sourced by ZipRecruiter
Industry
Embedded software
Company size
51 - 200 Employees
Headquarters location
Nashville, TN, US
Year founded
2012