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i3 Verticals
i3 Verticals

28 I3 Verticals Software Support Analyst Jobs Hiring Near You

i3 Verticals

Software Support Analyst I

Shreveport, LA · On-site +1

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our proprietary ...

i3 Verticals

Software Support Analyst I

Temple, GA · Remote

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our proprietary ...

i3 Verticals

Software Support Analyst I

Temple, GA · On-site

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Temple, GA TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our proprietary ...

i3 Verticals

Senior Software Engineer

Nashville, TN · Remote

$118K - $156K/yr

Monitor and support software to meet service-level agreements (SLAs) * Stay informed about relevant ... Strong analytical and problem-solving skills, able to navigate ambiguity, capable of diagnosing ...

i3 Verticals

Senior Software Engineer

Nashville, TN · On-site +1

$118K - $156K/yr

Monitor and support software to meet service-level agreements (SLAs) * Stay informed about relevant ... Strong analytical and problem-solving skills, able to navigate ambiguity, capable of diagnosing ...

i3 Verticals

Software Engineer

Nashville, TN · Remote

Monitor and support software to meet service-level agreements (SLAs) * Troubleshoot and debug ... Strong analytical and problem-solving skills, able to navigate ambiguity, capable of diagnosing ...

i3 Verticals

Software Engineer

Nashville, TN · On-site +1

Monitor and support software to meet service-level agreements (SLAs) * Troubleshoot and debug ... Strong analytical and problem-solving skills, able to navigate ambiguity, capable of diagnosing ...

i3 Verticals

Customer Support Specialist II

Canton, OH · On-site

$16.75 - $22.75/hr

Support Manager SUPERVISORY RESPONSIBILITIES: Sole Contributor JOB LOCATION: Canton Office - On site only SUMMARY OF POSITION The Customer Supoort Specialist II position is a key team member of the ...

i3 Verticals

Implementation Specialist

Shreveport, LA · Hybrid

Installs databases and software and configures the solution to meet the customer's needs * Sets up ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...

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i3 Verticals Jobs Information

Does i3 Verticals pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Is the health insurance from i3 Verticals affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to get time off at i3 Verticals?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at i3 Verticals?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at i3 Verticals feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at i3 Verticals get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Is it stressful to work at i3 Verticals?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at i3 Verticals enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at i3 Verticals recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at i3 Verticals?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at i3 Verticals?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think i3 Verticals’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how i3 Verticals is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular categories at I3 Verticals?
Infographic showing various Software Support Analyst job openings at I3 Verticals in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

Software Support Analyst I

i3 Verticals

Shreveport, LA • On-site, Remote

Full-time

Posted 8 days ago

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

153rd of 241 rated software companies

Job description

JOB TITLE: Software Support Analyst I
REPORTS TO: Team Lead
JOB LOCATION: Temple, GA
TRAVEL: 5-10% travel required
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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