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What is it like to work at Houston Methodist?

Houston Methodist is a patient-centered organization that prioritizes compassion, innovation, and teamwork, fostering a collaborative environment where employees can grow professionally and personally.

The hospital's structure is designed to promote interdisciplinary collaboration, with teams working together to provide comprehensive care to patients. The work environment is fast-paced and dynamic, with opportunities for professional development and advancement in a variety of specialties.

Working at Houston Methodist may appeal to candidates who are passionate about delivering exceptional patient care and are motivated by the organization's mission to improve healthcare outcomes and advance medical research.

What makes Houston Methodist an attractive place to work?

Houston Methodist is a renowned academic medical center and the flagship hospital of the Methodist Healthcare System, consistently ranked among the top hospitals in the nation for its exceptional patient care and innovative medical research. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a commitment to delivering high-quality patient care, with opportunities for employees to contribute to groundbreaking medical advancements and cutting-edge technologies. By joining Houston Methodist, professionals can expect a dynamic and supportive work environment that offers opportunities for career advancement, professional development, and making a meaningful impact in the healthcare industry.

Do workers at Houston Methodist get paid breaks?

No. Most people don’t get paid breaks.
69% of people say they don’t get paid breaks.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Houston Methodist pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

At Houston Methodist, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Houston Methodist?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 8 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Houston Methodist affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Houston Methodist?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 68% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 85 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Houston Methodist worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 110 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Houston Methodist workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 81 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Houston Methodist workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Houston Methodist?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Houston Methodist managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 111 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Houston Methodist spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 108 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Houston Methodist?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Houston Methodist job good for students?

Most students say this is a good place to work if you’re studying.
84% of students report this is a good place to work if you’re studying.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Houston Methodist good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Houston Methodist feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Houston Methodist get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Houston Methodist?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Houston Methodist enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Houston Methodist recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Houston Methodist?

Most people got enough training when they started.
87% of people report they got enough training when they started working here.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Houston Methodist?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Houston Methodist’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Houston Methodist is doing?

Most people feel well informed about how the company is doing.
91% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Houston Methodist?

    What are the most popular jobs at Houston Methodist?

    What are the most popular categories at Houston Methodist?

    Infographic showing various Accounting job openings at Houston Methodist in the United States as of August 2026, with employment types broken down into 8% As Needed, 77% Full Time, and 15% Part Time. Highlights an 100% Physical job distribution.

    Financial Counselor - PRN

    Houston Methodist The Woodlands Hospital

    The Woodlands, TX • On-site

    $16.25 - $21.25/hr

    Per diem

    Re-posted 15 days ago

    Houston Methodist rating

    8.2

    Company rating: 8.2 out of 10

    Based on 301 frontline employees who took The Breakroom Quiz

    55th of 898 rated healthcare providers

    Job description

    At Houston Methodist, the Financial Counselor position is responsible for screening patients for financial assistance programs to reduce bad debt and improve the likelihood of securing the payment for services rendered. This position assists in notifying patients of their financial responsibility, helping them understand their payment options, and collecting payments. Other duties include performing complex financial counseling functions (e.g., extended payment arrangements, discounts, single case agreements, case rates, etc.).
    FLSA STATUS
    Non-exempt
    QUALIFICATIONS
    EDUCATION
    • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

    EXPERIENCE
    • Three years of experience in financial counseling, patient accounting, or patient access in a healthcare setting, preferably in a hospital
    • Experience mentoring or leading team members preferred

    SKILLS AND ABILITIES
    • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
    • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
    • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
    • Demonstrates sound judgment and executes above average patient access functional skills
    • Exhibits strong interpersonal, teamwork, and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers
    • Ability to analyze and solve problems
    • Well-developed organizational skills with ability to multi-task and utilize time efficiently
    • Ability to adapt to changes in the work environment and modify approaches or methods to best fit the patient’s situation
    • Knowledge of payer requirements, authorizations, and insurance terminology
    • Proficient understanding of medical terminology and diagnosis/procedural codes
    • Ability to remain calm in stressful situations with patience and understanding
    • Excellent customer service and professional communication skills
    • Proficient computer skills and ability to learn and navigate multiple software programs and payer websites
    • Ability to handle detail work accurately and rapidly
    • Working knowledge of CPT, ICD-9 and/or ICD-10 preferred

    ESSENTIAL FUNCTIONS
    PEOPLE ESSENTIAL FUNCTIONS
    • Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
    • Supports team members with questions regarding eligibility/benefit information for patients receiving services. Seeks management assistance appropriately.
    • Demonstrates a high degree of professionalism and effectively engages with a diverse customer base, including patients/visitors, physician office staff, and representatives from internal departments and external organizations. Gives appropriate status updates.

    SERVICE ESSENTIAL FUNCTIONS
    • Contacts and educates patients on matters related to insurance benefits and payment options or collects past balances including bad debt. Answers any questions posed by the patient related to a billing or financial concern.
    • Counsels patients regarding potential financial assistance eligibility and the process for application. Collects financial information from patient and other sources (e.g., financial profile from electronic database).
    • Contributes to patient, employee, and physician satisfaction as well as effective revenue cycle process.

    QUALITY/SAFETY ESSENTIAL FUNCTIONS
    • Reviews the completed application for accuracy, making the initial determination for approval and alerting the department manager of potential concerns.
    • Enters and updates patient data into the electronic medical record with a high level of thoroughness, accuracy and timeliness. Completes assigned work queues.

    FINANCE ESSENTIAL FUNCTIONS
    • Reviews in-house self-pay patients and assures they receive financial counseling, as applicable. Collaborates with applicable vendor to identify all sources of potential payment to secure funds for hospital (e.g., COBRA, worker’s compensation, etc.). Provides financial updates on a regular basis, which can include updating reporting and/or participating in regular meetings with case management and finance for in-house patients to ensure timely discharge planning and financial clearance.
    • Completes financial assistance calculation worksheets and submits for appropriate level of approval.
    • Collects patient payments and performs other complex financial counseling functions (e.g., extended payment arrangements, discounts, single case agreements, case rates, etc.) by following department procedures to ensure all collection activities are accurately followed. May perform cashier functions.
    • Fulfills monthly goals for cash collection.
    • Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

    GROWTH/INNOVATION ESSENTIAL FUNCTIONS
    • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
    • Generates and communicates new ideas and suggestions that will improve finance, quality, or service.

    SUPPLEMENTAL REQUIREMENTS
      WORK ATTIRE
      • Uniform: Yes
      • Scrubs: No
      • Business professional: Yes
      • Other (department approved): Yes

      ON-CALL*
      *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
      • On Call* No

      TRAVEL**
      **Travel specifications may vary by department**
      • May require travel within the Houston Metropolitan area Yes
      • May require travel outside Houston Metropolitan area No
    QUALIFICATIONS
    EDUCATION
    • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

    EXPERIENCE
    • Three years of experience in financial counseling, patient accounting, or patient access in a healthcare setting, preferably in a hospital
    • Experience mentoring or leading team members preferred

    Company Profile:

    Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

    Houston Methodist is an Equal Opportunity Employer.

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