The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Quick apply
60 Hotwire Communications Desktop Support Jobs Hiring Near You
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Community Onboarding Manager
Tampa, FL · On-site
$85 - $120/hr
Maintain constant and ongoing communication regarding project status with property stakeholders ... understanding of Hotwire's White Glove culture. * Ability to Interact/Support Executive Level ...
Community Onboarding Manager
Tampa, FL · On-site
$85 - $120/hr
Maintain constant and ongoing communication regarding project status with property stakeholders ... understanding of Hotwire's White Glove culture. * Ability to Interact/Support Executive Level ...
... Relations supports the regional Business Development team to establish Hotwire as a trusted ... Must be highly effective in two-way communication to include written, verbal and telephone skills.
Quick apply
... Relations supports the regional Business Development team to establish Hotwire as a trusted ... Must be highly effective in two-way communication to include written, verbal and telephone skills.
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Quick apply
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
Quick apply
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
$50 - $70/hr
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
$50 - $70/hr
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Fiber Splicer
Boynton Beach, FL · On-site
$23.50 - $28/hr
Support field maintenance teams, including: IT, regional engineering teams and any other department ... Excellent oral and written communications skills in English. * Must have active and clean, non ...
New
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Fiber Splicer
Boynton Beach, FL · On-site
$23.50 - $28/hr
Support field maintenance teams, including: IT, regional engineering teams and any other department ... Excellent oral and written communications skills in English. * Must have active and clean, non ...
New
... order to support bringing new telecommunication products and services to properties ... Must be highly effective in two-way communication to include written, verbal and telephone skills
... order to support bringing new telecommunication products and services to properties ... Must be highly effective in two-way communication to include written, verbal and telephone skills
Ability to Interact/Support Executive Level Leadership BENEFITS: Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed ...
Ability to Interact/Support Executive Level Leadership BENEFITS: Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed ...
Ability to Interact/Support Executive Level Leadership BENEFITS: Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed ...
Ability to Interact/Support Executive Level Leadership BENEFITS: Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed ...
IT Analyst I
Fort Lauderdale, FL · On-site
$60 - $90/hr
Excellent communication skills and problem‑solving abilities are essential. DUTIES ... Support implementation or execution of new and/or current processes and procedures that aid in the ...
IT Analyst I
Fort Lauderdale, FL · On-site
$60 - $90/hr
Excellent communication skills and problem‑solving abilities are essential. DUTIES ... Support implementation or execution of new and/or current processes and procedures that aid in the ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
Remote service and customer education on escalations from Inside Support tech to avoid truck rolls ... Excellent verbal and written communication skills. * Must be able to drive/ travel in and out of ...
Remote service and customer education on escalations from Inside Support tech to avoid truck rolls ... Excellent verbal and written communication skills. * Must be able to drive/ travel in and out of ...
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
Quick apply
... Hotwire's community engagement and successfully deliver the market strategy. Serve as the Business ... Communicate with passion, clarity, and enthusiasm while championing customer excellence and ...
This role builds relationships at assigned properties and supports field staff and all stakeholders ... deliver Hotwire communities. * Oversee constant and ongoing communication regarding community ...
Quick apply
This role builds relationships at assigned properties and supports field staff and all stakeholders ... deliver Hotwire communities. * Oversee constant and ongoing communication regarding community ...
Senior Field Operations Supervisor
$85K - $100K/yr
... support field technicians doing installation and service of all systems * At least two years' experience with Hotwire core services and Access Control systems, Camera systems and IP communications
Quick apply
Senior Field Operations Supervisor
$85K - $100K/yr
... support field technicians doing installation and service of all systems * At least two years' experience with Hotwire core services and Access Control systems, Camera systems and IP communications
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Quick apply
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...
Senior Field Operations Supervisor
Los Angeles, CA · On-site
$85 - $100/hr
... support field technicians doing installation and service of all systems * At least two years' experience with Hotwire core services and Access Control systems, Camera systems and IP communications
Senior Field Operations Supervisor
Los Angeles, CA · On-site
$85 - $100/hr
... support field technicians doing installation and service of all systems * At least two years' experience with Hotwire core services and Access Control systems, Camera systems and IP communications
Hotwire Communications Jobs Information
What is it like to work at Hotwire Communications?
Hotwire Communications is a global technology communications agency that prioritizes creativity, collaboration, and innovation in its work culture. The agency is structured into specialized teams, including creative, media, and digital, which work together to deliver integrated communications solutions for its clients. Working at Hotwire Communications may appeal to professionals seeking a dynamic and fast-paced environment where they can contribute to high-profile campaigns and develop their skills in a supportive and entrepreneurial team.
What makes Hotwire Communications an attractive place to work?
Hotwire Communications is a leading provider of technology and communications services, offering a range of innovative solutions to businesses and organizations. The company's workplace is characterized by a collaborative and dynamic environment, where employees can engage in creative problem-solving, work on diverse projects, and develop their skills through ongoing training and professional development opportunities. By joining Hotwire Communications, individuals can contribute to the company's mission of delivering exceptional service and solutions, while also advancing their careers and achieving their personal and professional goals.
Do workers at Hotwire Communications get paid breaks?
Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
56% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
Does Hotwire Communications pay people when they’re sick?
Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
At Hotwire Communications, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Hotwire Communications affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Hotwire Communications?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
- 57% of people with changing schedules find out their shifts one week or less ahead of time.
- 29% of people with changing schedules find out their shifts two weeks ahead of time.
- 14% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers at Hotwire Communications worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.
Do Hotwire Communications workers get to choose the shifts they work?
Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
80% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it for Hotwire Communications workers to change shifts?
Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
How easy is it to get time off at Hotwire Communications?
Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
78% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Do Hotwire Communications managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
Do jobs at Hotwire Communications spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at Hotwire Communications?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at Hotwire Communications good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and April 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and April 2026.
Do people at Hotwire Communications feel treated with respect by their managers?
Most people feel treated with respect by their managers.
96% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.
96% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Hotwire Communications get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at Hotwire Communications?
Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Hotwire Communications enjoy their jobs?
Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.
76% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Hotwire Communications recommend working with their team?
Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Hotwire Communications?
Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
78% of people report they got enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Hotwire Communications?
Most people are given support to advance their career here.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Hotwire Communications’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how Hotwire Communications is doing?
Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular job types at Hotwire Communications?
What are the most popular jobs at Hotwire Communications?
What are the most popular categories at Hotwire Communications?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Hotwire Communications rating
8.3
Based on 25 frontline employees who took The Breakroom Quiz
19th of 101 rated telecommunications companies
Job description
The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power systems, structured wiring, cooling, and other physical aspects.
Duties / Responsibilities:
- Work with the engineering department on the implementation of new technologies or services.
- Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
- Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
- Monitor IPTV services and linear channels for Audio/Video quality.
- Analyze real-time and historic data from monitoring systems to proactively address issues.
- Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
- Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
- Perform installation, wiring, labeling and configuration of equipment.
- Continuously develop skills to advance professionally.
- Performs other related duties as required or assigned.
Minimum Qualifications:
- Associate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
- Minimum of 3 years related telecommunication industry or RF/satellite experience required
- Strong Head-End knowledge and computer related skills
- Understanding of IPTV, IP multicast, video codecs, and standards
- Excellent Audio/Visual observation skills to identify impairments and quality issues
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired
- Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
- Knowledge of LAN/WAN principles.
- Working knowledge of the principles in Ethernet, fiber and coax wiring
- Knowledge of DC and AC power systems and HVAC and AC systems
Benefits:
- We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What Hotwire Communications employees say
Pay
Benefits
Hours and flexibility
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About Hotwire Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Lauderdale, FL, US