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What is it like to work at Hines?

Hines is a global real estate investment, development, and property management company that values collaboration, innovation, and a customer-centric approach, fostering a dynamic and inclusive work environment.

The company's team structure is organized into various departments, including investment, development, and property management, allowing employees to specialize in their areas of expertise and work on a wide range of projects. Hines' global presence and diverse portfolio of properties provide opportunities for employees to work on complex and challenging projects, and the company's commitment to sustainability and social responsibility reflects its dedication to making a positive impact on the communities it serves.

Working at Hines may appeal to candidates who are passionate about real estate, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to the company's mission of creating value for its clients, investors, and the communities it serves.

Do workers at Hines get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Hines pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

At Hines, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Hines?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Hines worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Hines workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Hines workers to change shifts?

Most people find it easy to change shifts.
90% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Hines?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Hines managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Hines spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Hines?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Hines good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Hines feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Hines get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Hines?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Hines enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hines recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Hines?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Hines?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Hines’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Hines is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular jobs at Hines?
What are the most popular categories at Hines?
Infographic showing various Networking job openings at Hines in the United States as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
Infrastructure Program Manager - Enterprise Technology Infrastructure

Infrastructure Program Manager - Enterprise Technology Infrastructure

Hines

Houston, TX • On-site

Other

PTO

Posted 7 days ago

Hines rating

8.6

Company rating: 8.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

17th of 153 rated real estate companies

Job description

Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As an Infrastructure Program Manager with Hines, you will lead and support the execution of infrastructure buildouts, office deployments, and relocations across our global portfolio. This role is a hybrid of program delivery, technical oversight, and on-site execution. The ideal candidate brings a strong, well-rounded understanding of enterprise infrastructure and can effectively coordinate and oversee implementations across networking, servers, end-user devices, and power systems. Responsibilities include, but are not limited to:
  • Infrastructure Program Delivery
  • Lead and coordinate infrastructure workstreams for office buildouts, moves, and renovations
  • Oversee implementation across:
  • Network architecture (LAN/WAN)
  • Enterprise WiFi design and deployment
  • Server and core infrastructure
  • End-user devices (workstations and office technology)
  • Power and redundancy systems (UPS, failover, resiliency planning)
  • Manage timelines, dependencies, risks, and deliverables to ensure successful execution
  • On-Site Execution & Deployment
  • Serve as the on-site infrastructure lead during critical phases of deployments and office moves
  • Coordinate vendors, contractors, and internal teams during installation and cutover activities
  • Identify and resolve issues in real time to ensure smooth go-lives
  • Technical Oversight
  • Provide informed oversight across infrastructure domains without requiring day-to-day hands-on engineering
  • Review and validate designs from vendors and internal teams
  • Ensure alignment across networking, compute, end-user, and physical infrastructure
  • Identify risks, gaps, and dependencies across systems
  • AI-First Program Delivery & Optimization
  • Apply an AI-first approach to program planning and execution, leveraging tools such as Microsoft Copilot and AI-assisted workflows
  • Use AI to improve project planning, scheduling, risk identification, and dependency tracking
  • Streamline coordination, status reporting, and communication through automation and AI-assisted insights
  • Identify opportunities to embed AI into infrastructure deployment processes, vendor coordination, and operational handoffs
  • Stay current on emerging AI capabilities and apply them to improve delivery speed, consistency, and quality
  • Documentation, Diagramming & Standards
  • Develop and maintain clear project documentation, deployment standards, and runbooks
  • Create infrastructure layouts, workflows, and deployment diagrams using tools such as Microsoft Visio (or similar)
  • Ensure documentation reflects both current-state implementations and scalable future-state designs
  • Contribute to the continuous improvement of infrastructure standards and delivery methodologies
  • Team & Vendor Coordination
  • Coordinate work across infrastructure engineers, offshore resources, and third-party vendors
  • Help prioritize and direct execution across distributed teams
  • Act as a key liaison between technical teams, project stakeholders, and business partners
  • Standards & Quality Assurance
  • Ensure all deployments align with Hines infrastructure standards and best practices
  • Contribute to the development and refinement of deployment standards and processes
  • Promote consistency, scalability, and repeatability across all office environments

Qualifications
Minimum Requirements include:
  • Bachelor's degree from an accredited institution
  • Six or more years of experience in IT Infrastructure, with exposure across multiple domains
  • Strong working knowledge (not necessarily hands-on) of:
    • Enterprise networking (routing, switching, WAN)
    • WiFi design and deployment
    • Servers and core compute infrastructure
    • End-user devices (workstations, office technology)
    • Power redundancy and resiliency concepts (UPS, failover strategies)
    • Experience leading or supporting infrastructure deployments (office buildouts, relocations, or similar projects)
    • Ability to review and understand technical designs across multiple infrastructure domains
    • Strong coordination and organizational skills in fast-paced environments
    • Excellent communication and stakeholder management skills
    • Willingness to travel for on-site project execution
  • Experience in construction or workplace technology environments
  • Experience working with offshore or distributed teams
  • Familiarity with structured cabling and physical infrastructure design
  • Experience leveraging AI tools to improve project delivery, reporting, or operational workflows
  • Certifications such as PMP, CCNA, or equivalent

Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.

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