Assistant Service Manager
Dixon, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Heritage Tractor
60 Heritage Tractor Assistant Service Manager Jobs Hiring Near You
Assistant Service Manager
Dixon, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Roanoke, IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Roanoke, IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Kewanee, IL · On-site
$60K - $70K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Kewanee, IL · On-site
$60K - $70K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Kewanee, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Kewanee, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Rogersville, MO · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Rogersville, MO · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Dixon, IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Dixon, IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Roanoke, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Roanoke, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Rogersville, MO · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Rogersville, MO · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
IL · On-site
$60K - $75K/yr
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Mendota, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Mendota, IL · On-site
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...
Assistant Service Manager
Aledo, IL · On-site
$60K - $70K/yr
The Assistant Service Manager supports the daily operations of the Service Department by coordinating service work, managing the work order process, and helping deliver a positive customer experience.
Assistant Service Manager
Aledo, IL · On-site
$60K - $70K/yr
The Assistant Service Manager supports the daily operations of the Service Department by coordinating service work, managing the work order process, and helping deliver a positive customer experience.
Assistant Service Manager
Aledo, IL · On-site
The Assistant Service Manager supports the daily operations of the Service Department by coordinating service work, managing the work order process, and helping deliver a positive customer experience.
Assistant Service Manager
Aledo, IL · On-site
The Assistant Service Manager supports the daily operations of the Service Department by coordinating service work, managing the work order process, and helping deliver a positive customer experience.
Training Coordinator
IL · On-site
$65K - $85K/yr
Training curriculum and execution is critical to the growth of the employees of Heritage Tractor ... Work, as needed, with ROM's, Service Management, and Technical Communicators in technician ...
Training Coordinator
IL · On-site
$65K - $85K/yr
Training curriculum and execution is critical to the growth of the employees of Heritage Tractor ... Work, as needed, with ROM's, Service Management, and Technical Communicators in technician ...
Training Coordinator
Mendota, IL · On-site
Training curriculum and execution is critical to the growth of the employees of Heritage Tractor ... Work, as needed, with ROM's, Service Management, and Technical Communicators in technician ...
Training Coordinator
Mendota, IL · On-site
Training curriculum and execution is critical to the growth of the employees of Heritage Tractor ... Work, as needed, with ROM's, Service Management, and Technical Communicators in technician ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Aledo, IL · On-site
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Aledo, IL · On-site
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Bloomington, IL · On-site
$36K - $100K/yr
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Bloomington, IL · On-site
$36K - $100K/yr
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Anderson, MO · On-site
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Territory Sales Professional
Anderson, MO · On-site
... management of used equipment. Responsibilities: * Achieve annual goals established by Heritage Tractor for specific measures of performance * Communicate the features and benefits of John Deere and ...
Heritage Tractor Jobs Information
Do workers at Heritage Tractor get paid breaks?
Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
92% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Does Heritage Tractor pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
At Heritage Tractor, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and July 2026.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Heritage Tractor affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Heritage Tractor?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.
Do workers at Heritage Tractor worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Heritage Tractor workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Heritage Tractor?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Heritage Tractor managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Heritage Tractor spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Heritage Tractor?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Heritage Tractor feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Heritage Tractor get to take their breaks without interruption?
Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.
Is it stressful to work at Heritage Tractor?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
73% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Heritage Tractor enjoy their jobs?
Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
47% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Heritage Tractor recommend working with their team?
Not many people recommend working with their team.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Heritage Tractor?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Heritage Tractor?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Heritage Tractor’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Heritage Tractor is doing?
Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Assistant Service Manager jobs?
What are the most popular jobs at Heritage Tractor?
What are the most popular categories at Heritage Tractor?
Heritage Tractor rating
7.5
Based on 17 frontline employees who took The Breakroom Quiz
101st of 171 rated vehicle equipment hire
Job description
Purpose:
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.
Responsibilities:
- Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
- Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
- Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
- Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
- Review work order segments and ensure they include correct parts
- Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
- Fields internal and external customer inquiries to the Service Department
- Maintains Service Department filings and records related to equipment manuals
- Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
- Support managing Work in Process (WIP) to less than 5% of Total Service Sales
- Monitor technician progress on jobs and engages other resources to improve job efficiency
- Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
- Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service
Experience, Education, Skills and Knowledge:
- Basic knowledge of accounting practices
- Ability to use standard John Deere applications, Microsoft Office, and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent experience
- Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
- Physical requirements include lifting at least 10 lbs.
What Heritage Tractor employees say
Pay
Benefits
Hours and flexibility
Workplace
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