Epic Application Analysts are responsible for supporting HCTec clients through the build ... Epic software. * Perform maintenance tasks (error queues, reviews, etc.) and participate in ...
20 Hctec Software Jobs Hiring Near You
Epic Application Analysts are responsible for supporting HCTec clients through the build ... Epic software. * Perform maintenance tasks (error queues, reviews, etc.) and participate in ...
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Quick apply
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Service Desk Analyst I
$17 - $23.25/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Service Desk Analyst I
$17 - $23.25/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Service Desk Analyst I
Winston Salem, NC · On-site
$19 - $25.75/hr
... software • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system ...
Service Desk Analyst I
Winston Salem, NC · On-site
$19 - $25.75/hr
... software • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system ...
IT Support Analyst II
Mesa, AZ · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Mesa, AZ · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Service Desk Analyst II
Brentwood, TN · On-site
$19.50 - $26.50/hr
... software • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system ...
Service Desk Analyst II
Brentwood, TN · On-site
$19.50 - $26.50/hr
... software • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system ...
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Quick apply
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Service Desk Analyst II
$17 - $23.25/hr
... software Organize ideas and communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers where necessary Stay current with system information ...
Service Desk Analyst II
$17 - $23.25/hr
... software Organize ideas and communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers where necessary Stay current with system information ...
IT Support Analyst II
Scottsdale, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
IT Support Analyst II
Scottsdale, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Service Desk Analyst I
$19 - $25.75/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Service Desk Analyst I
$19 - $25.75/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Service Desk Analyst I
Winston Salem, NC · On-site
$19 - $25.75/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Quick apply
Service Desk Analyst I
Winston Salem, NC · On-site
$19 - $25.75/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Service Desk Analyst I
Hohenwald, TN · On-site
$17 - $23.25/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
Quick apply
Service Desk Analyst I
Hohenwald, TN · On-site
$17 - $23.25/hr
Knowledge of relevant software, computer applications and equipment Knowledge of customer service principles and practices Medical/clinical terminology is preferred, but not required Must be able to ...
HCTec Jobs Information
Do workers at HCTec get paid breaks?
Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.
Does HCTec pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
At HCTec, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.
Is the health insurance from HCTec affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and October 2025.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and October 2025.
Do people get paid time off at HCTec?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
Do workers at HCTec worry about hours?
Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
Do HCTec workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.
How easy is it for HCTec workers to change shifts?
Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to get time off at HCTec?
Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
50% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
Do HCTec managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
Do jobs at HCTec spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to take sick days at HCTec?
Some people find it hard to take sick days.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
Is working at HCTec good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.
Do people at HCTec feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
Do people at HCTec get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Is it stressful to work at HCTec?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
Do people at HCTec enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
73% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at HCTec recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get enough training when they start at HCTec?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get support to advance at HCTec?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
Do people think HCTec’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
Do workers feel well informed about how HCTec is doing?
Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.
What are the most popular job types at Hctec?
What are the most popular jobs at Hctec?
What are the most popular categories at Hctec?
HCTec rating
7.2
Based on 11 frontline employees who took The Breakroom Quiz
135th of 223 rated it services
Job description
Epic Certification Required in any of the following: Ambulatory, Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Job Details:
Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.
Responsibilities:
Technical Support
System Maintenance/Improvement
Client Support
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Job Details:
Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.
Responsibilities:
Technical Support
- Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
- Use expertise to create critical, technical documentation of service requests.
- Performs other duties as assigned.
System Maintenance/Improvement
- Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
- Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
- Develop and maintain detailed documentation on system configurations and technical components.
- Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
- Performs other duties as assigned.
Client Support
- Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
- Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
- Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
- Performs other duties as assigned.
About HCTec
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Brentwood, TN, US
Year founded
2010