ZipRecruiter

Log In

Groundworks
Groundworks

Groundworks is a foundation repair and water management solutions provider.

Breakroom Rating

Breakroom Rating6.4

Based on 35 frontline employees from Groundworks who took The Breakroom Quiz

80 Groundworks Customer Service Jobs Hiring Near You

Groundworks

Customer Service Representative

Irving, TX · On-site

$21 - $24/hr

Groundworks Foundation Repair and Water Management Opportunity Ready to build your future? We're ... This isn't your typical customer service role. If you're looking for a position where you simply ...

A Groundworks Company

Service Manager

Ashland, VA · On-site

Groundworks, North America's leading and fastest-growing foundation repair and water management ... Provide exemplary customer service by maintaining strong customer relationships, addressing ...

A Groundworks Company

Service Manager

Belmont, NC · On-site

Groundworks, North America's leading and fastest-growing foundation repair and water management ... Provide exemplary customer service by maintaining strong customer relationships, addressing ...

Groundworks

Office Manager

Brandon, SD · On-site

Office Manager Groundworks, North America's leading and fastest-growing foundation repair and water ... Helps maintain customer service through resolution * It is an essential function of this job that ...

A Groundworks Company

Service Manager

Shamokin, PA · On-site

Groundworks, North America's leading and fastest-growing foundation repair and water management ... Provide exemplary customer service by maintaining strong customer relationships, addressing ...

Groundworks

Field Superintendent

Liberty Lake, WA · On-site

$90 - $130/hr

Commitment to uphold Groundworks' standards of professionalism and customer service.Working ConditionsFull-timeOnsiteAbility to sit for extended periods, use fine motor skills for tasks like typing ...

Groundworks

Field Superintendent

Fargo, ND · On-site

$75 - $110/hr

Commitment to uphold Groundworks' standards of professionalism and customer service.Working ConditionsFull-timeOnsiteAbility to sit for extended periods, use fine motor skills for tasks like typing ...

Groundworks

Field Superintendent

Canby, OR · On-site

$85 - $110/hr

Commitment to uphold Groundworks' standards of professionalism and customer service.Working ConditionsFull-timeOnsiteAbility to sit for extended periods, use fine motor skills for tasks like typing ...

previous pagenext page

Showing results 21-40

All JobsGroundworks Customer Service Jobs

Groundworks Jobs Information

What is it like to work at Groundworks?

Groundworks is a company that prioritizes a collaborative and supportive work environment, emphasizing teamwork and open communication among its employees.

The company's structure is organized into various teams, each focusing on different aspects of its business, such as construction, engineering, and customer service, allowing for a diverse range of roles and opportunities for growth. Groundworks operates in a fast-paced industry, requiring adaptability and flexibility from its employees, who work on a variety of projects and sites.

Working at Groundworks may appeal to individuals who are passionate about the construction and infrastructure industries, as the company offers opportunities to contribute to large-scale projects and make a tangible impact on communities, while also providing a range of training and development programs to support career advancement.

What makes Groundworks an attractive place to work?

Groundworks is a leading provider of foundation repair and waterproofing services, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for growth and advancement in a stable and growing industry. By joining Groundworks, individuals can contribute to the company's mission of providing exceptional service and solutions to customers, while also advancing their own careers and skills.

Do workers at Groundworks get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Groundworks pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

At Groundworks, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Groundworks affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Groundworks?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at Groundworks worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Groundworks workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Groundworks workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Groundworks?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Groundworks managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Groundworks spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Groundworks?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Groundworks good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Groundworks feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Groundworks get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Groundworks?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Groundworks enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Groundworks recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Groundworks?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Groundworks?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Groundworks’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Groundworks is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Groundworks?

    What are the most popular jobs at Groundworks?

    What are the most popular categories at Groundworks?

    Infographic showing various Customer Service job openings at Groundworks in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 89% Physical, and 11% Remote job distribution.

    Construction General Laborer - Installer

    A Groundworks Company

    Obetz, OH • On-site

    $40/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 3 days ago

    Groundworks rating

    6.4

    Company rating: 6.4 out of 10

    Groundworks

    Based on 35 frontline employees who took The Breakroom Quiz

    7.3

    Company rating compared to similar companies: 7.3 out of 10

    Construction average

    Based on 12,140 frontline employees who took The Breakroom Quiz

    The best things about working at Groundworks

    • 95%

      95% say they get paid time off

      say they get paid time off

    • 81%

      81% say they have respectful managers

      say they have respectful managers

    • 79%

      79% say their health insurance is affordable

      say their health insurance is affordable

    Featured by Groundworks, based on 35 Breakroom Quiz responses from their frontline employees

    Job description

    Do you take pride in hands-on work that delivers results you can see and stand behind?
    At Groundworks, North America's leader in foundation solutions, our Installers play a critical role in transforming homes and protecting what matters most to our customers. Working alongside experienced crews and supported by industry-leading training and equipment, you'll install proven foundation and water management solutions that make a lasting impact. If you thrive in a fast-paced, team-driven environment and want a stable career with growth opportunities with an award-winning company, this role is built for you.
    Installers are responsible for traveling to a residential or commercial building to install equipment, troubleshoot problems with the work assigned, test the equipment, and clean up the job after completion.
    Duties and Responsibilities
    • Perform general construction labor tasks including digging, back-filling trenches, and site clean-up.
    • Assist with the installation of products and services under supervision.
    • Load, carry, and deliver heavy materials (up to 50 lbs) to and from job sites.
    • Enter confined spaces such as crawl spaces and basements to perform repairs.
    • Work outdoors in various weather conditions while maintaining safety standards.
    • Follow instructions closely and adhere to company policies, including safety and workplace conduct.
    • Foster teamwork by building positive relationships and supporting team goals.
    • Maintain professionalism, integrity, and uphold the company's reputation.
    • Assist with additional tasks as assigned by supervisors to ensure project success.
    • It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

    Qualifications
    • Knowledge of trade specific tools for installations and correct use of equipment
    • Previous experience working in the construction industry
    • Must have a valid, non-restrictive driver's license.
    • Ability to Lift heavy objects up to 50 lbs

    Working Conditions
    • Walks and stand for long periods of time
    • Performs strenuous labor often under adverse conditions

    What We Offer:
    • Competitive base pay + bonus paid per job ($40-50k avg.)
    • Best-in-class certification program creates path to real career growth
    • Tools & transportation to the job site provided
    • Free pair of Red Wing work boots provided every year
    • Performance opens doors to elite recognition, trips & events
    • Annual Tribe Appreciation Tour, holiday & volunteer events
    • Upward mobility - we promote from within 80% of the time
    • When you win, you own it-our Employee Ownership Program lets you share the upside
    • Tuition Reimbursement Program - we invest in your development!
    • Work-life balance - 2 weeks PTO and 6 paid holidays
    • US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
    • Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

    The anticipated salary range is the expected hiring range for this role in Ohio is $14.45 - $17.00. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.

    Working at Groundworks

    Perks for frontline workers

    From Groundworks, via Breakroom

    • Free work boots

    • Free books

    • Family meals

    • Paid volunteer hours

    • Personal & professional development including tuition assistance

    What to expect from working at Groundworks

    From Groundworks

    About Groundworks, in their own words

    From Groundworks

    Ready to make a difference? Join Groundworks and light up your career with us as we build a strong foundation for a brighter future!

    We Are Groundworks North America’s Leading and Fastest Growing Foundation and Water Management Solutions Company

    Our core values are not just a plaque on the wall, they are the foundation of our decisions and the essence of who we are. We strive to embody our values through our actions, not just through words.

    Over 86 offices across 45 states

    Top Workplaces USA 2025, honors in Purpose & Values, Leadership, and Innovation

    APEX Training Award Recipient

    An eight-time recipient of Inc. 5000 Fastest Growing Companies & a member of the Inc. Honor Roll

    Company values

    From Groundworks

    1. We work until it's done right.
    2. Build open and honest relationships with communication.
    3. Deliver quality through great service.
    4. Embrace and drive growth.
    5. Everyone puts their boots on the same way.
    6. Embrace meritocracy.

    What Groundworks employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply