Groundworks
Groundworks

27 Groundworks Jobs Hiring Near You

Groundworks Foundation Repair and Water Management Opportunity Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more ...

Master Plumber

Virginia Beach, VA · On-site

$30 - $35/hr

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top ...

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we're looking for leaders who want more than a title-they want ownership ...

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Groundworks Jobs Information

What is it like to work at Groundworks?

Groundworks is a company that prioritizes a collaborative and supportive work environment, emphasizing teamwork and open communication among its employees.

The company's structure is organized into various teams, each focusing on different aspects of its business, such as construction, engineering, and customer service, allowing for a diverse range of roles and opportunities for growth. Groundworks operates in a fast-paced industry, requiring adaptability and flexibility from its employees, who work on a variety of projects and sites.

Working at Groundworks may appeal to individuals who are passionate about the construction and infrastructure industries, as the company offers opportunities to contribute to large-scale projects and make a tangible impact on communities, while also providing a range of training and development programs to support career advancement.

What makes Groundworks an attractive place to work?

Groundworks is a leading provider of foundation repair and waterproofing services, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for growth and advancement in a stable and growing industry. By joining Groundworks, individuals can contribute to the company's mission of providing exceptional service and solutions to customers, while also advancing their own careers and skills.

Do workers at Groundworks get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Groundworks pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

At Groundworks, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Groundworks affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Groundworks?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Groundworks worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Groundworks workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
70% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Groundworks workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Groundworks?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Groundworks managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Groundworks spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Groundworks?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Groundworks good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Groundworks?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Groundworks?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Groundworks?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Groundworks’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Groundworks is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Groundworks?
What are the most popular categories at Groundworks?
Infographic showing various job openings at Groundworks in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 65% Physical, and 35% Remote job distribution.

Customer Service Representative

Groundworks

Irving, TX • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Retirement

Posted 20 days ago


Groundworks rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

72nd of 80 rated construction


Job description

Groundworks Foundation Repair and Water Management Opportunity

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

Ready to turn conversations into career growth? Join Groundworks, North America's leading foundation repair and water management company, where high performers are rewarded, developed, and promoted from within.

This isn't your typical customer service role. If you're looking for a position where you simply answer phones, this isn't it. You'll connect with homeowners who have already expressed interest in our services, so there's no cold calling. Every conversation is an opportunity to build relationships, provide an exceptional customer experience, schedule appointments, and recommend solutions that protect our customers' greatest investment: their home. In this performance driven role, your success is rewarded with uncapped commission and opportunities for career growth.

Earn what you're worth! This position includes a $16.00/hour base wage plus uncapped commission, with Customer Service Representatives typically earning $21–$24/hour in total compensation. If you're competitive, goal-oriented, and motivated by performance, this is your opportunity to build a rewarding career with an industry leader.

Beyond competitive pay, Groundworks offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) with company match, and paid training. After six months, every employee becomes eligible for our Employee Ownership Program (ESOP), giving you the opportunity to share in the company's long-term success while building your own career.

This is a full-time, 40-hour per week onsite position based in our Dallas, TX office. Team members collaborate in person to deliver an exceptional customer experience, with every other weekend required as part of the regular schedules.

Duties and Responsibilities
  • Answer inbound calls and make warm outbound follow-up calls to schedule appointments and assist homeowners.
  • Educate customers on Groundworks' services and memberships while identifying opportunities to drive sales.
  • Meet individual sales and performance goals by delivering an exceptional customer experience on every interaction.
  • Accurately document customer information while thriving in a fast-paced, team-oriented call center.
Qualifications
  • High school diploma or equivalent required; associate degree preferred.
  • 1+ year of customer service, retail sales, inside sales, call center, or other customer-facing experience.
  • A competitive, goal-driven mindset with excellent communication and relationship-building skills.
  • Comfortable navigating multiple computer systems while engaging with customers.
  • Reliable, coachable, and excited to grow your career in a performance-driven environment.
Working Conditions
  • Base pay plus uncapped commission, with representatives typically earning $21–$24/hour.
  • Promote-from-within culture with clear career paths into leadership and other opportunities.
  • Industry-leading paid training, ongoing coaching, and employee ownership opportunities.
  • Comprehensive benefits and an award-winning Top Workplace culture.
  • Office / Call Center environment with medium level noise.
  • Physical requirements include talking, hearing, walking, visual acuity to determine neatness and preparing and analyzing data, schedules and documents.
What We Provide
  • Competitive Pay
  • Employee Company Ownership Opportunities
  • Industry Leading Training Programs
  • Leadership Development and Career Growth Tracks
  • Comprehensive and Affordable Benefits Package
  • Top Workplace with Award Winning Culture

What Groundworks employees say

Pay

Benefits

Hours and flexibility

Workplace

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