60 Grifols Customer Service Jobs Hiring Near You

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Job responsibilities include but are not limited to the following:

• The Specialty Sales Representative (SSR) - Pulmonology will be responsible for managing the business within a specific geographical territory
• The SSR-Pulmonology will report directly to a Regional Sales Director
• This individual will be responsible for detailing the following customers: Pulmonologists, Primary Care Physicians, Allergists, Respiratory Therapists, Pharmacist and Nurses
• Exact amount of travel required is based on territory size and customer locations
• SSR-Pulmonology will sell and promote Grifols' alpha-one augmentation therapy to exceed financial objectives within their territory
• This person will execute on the National sales and marketing strategy and create a territory business tactical plan to maximize opportunity. This individual will work in partnership with home office personnel, the Brand team and the National and Corporate account teams for pull-through of product sales
• SSR-Pulmonology will be responsible for running the business by analyzing account and physician sales data and creating territory tactical plans and providing solutions to grow the business
• SSR-Pulmonology will use Microsoft applications as well as Grifols' customer management system and be required to enter call data.  This individual must be organized and be able to manage multiple tasks/priorities
• Candidate will manage a defined territory travel/expense budget moving toward P/L
• SSR-Pulmonology will maintain Company and Industry Compliance Rules

Skills/Qualifications/Education:  (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). 

• SSR will ideally live in San Antonio, Austin, or the surrounding area, and territory will focus on the San Antonio & Austin, TX territory
• Candidate must have at least Bachelor's Degree (Life Sciences or similar preferred); Candidate may have advanced degrees (MBA a plus)
• Requires at least 4 years of experience in pharma, biotech, healthcare or medical sales, marketing and/or sales management
• SSR-Pulmonary must possess in-depth knowledge of the medical industry (Specialty Pharmacy, Home Health, Managed Care, Biologics/Biotech, Pharmaceutical and/or Hospital)
• Respiratory and Primary care experience preferred
• Fluency in Spanish preferred 
• A valid driver's license
• Display consistent above average performance
• Display an "achieves" level for the competencies required in the position
• Demonstrated Leadership

Performance Competencies:

• Exceeding sales goals
• Expert selling skills and product knowledge
• Business/territory management
• Territory administration
• Corporate compliance
• *Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.  Example:  If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.
• Spanish language fluency preferred

Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 4-6 hours per day. Frequent hand movement of one hand with the ability to make fast, simple, movements of the fingers, hands, and wrists.   Frequently walks. Occasionally bends and twists neck.  Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Frequently drives to site locations and travels within the United States.  Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Plans work assignments to meet objectives.

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law.  We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Location: NORTH AMERICA : USA : TX-Austin || NORTH AMERICA : USA : TX-San Antonio:[[cust_building]] 

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