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Grainger Jobs Information

What is it like to work at Grainger?

Grainger operates in a fast-paced, customer-centric environment that emphasizes collaboration and innovation. As a leading broad-line supplier of maintenance, repair, and operating (MRO) products, Grainger's teams work together to deliver products and services to customers across various industries, with a focus on providing exceptional customer experiences. Working at Grainger may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to a company that has been a trusted partner to customers for over 95 years.

What makes Grainger an attractive place to work?

Grainger is a leading broad-line distributor of maintenance, repair, and operating (MRO) supplies and services, with a long history of innovation and customer satisfaction. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and career advancement in a stable and secure setting. By joining Grainger, individuals can contribute to the company's mission of building long-term relationships with customers and suppliers, and make a meaningful impact in the MRO industry.

Do workers at Grainger get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Grainger pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

At Grainger, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Grainger affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Grainger?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at Grainger worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Grainger workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it for Grainger workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to get time off at Grainger?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Grainger managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Grainger spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Grainger?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Grainger job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and January 2026.

Is working at Grainger good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Grainger feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Grainger get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Grainger?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Grainger enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Grainger recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Grainger?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Grainger?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Grainger’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Grainger is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various Part Time job openings at Grainger in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 85% Physical, 12% Hybrid, and 3% Remote job distribution.
On-Site Service Representative (Part Time)

On-Site Service Representative (Part Time)

Grainger Businesses

Watertown, NY

$25 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Grainger rating

8.4

Company rating: 8.4 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

17th of 356 rated logistics


Job description

Work Location Type: Onsite    

Req Number 332657

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.  For more information, visitwww.grainger.com.
 

Compensation
This position is hourly. The anticipated base pay compensation range for this role is $25 to $27 per hour.

Rewards and Benefits

  • Medical, dental, vision, and life insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 9+ paid time off (PTO) days annually for part-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

 
Grainger Benefits

-The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.  

-The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

-Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Position Details:

We're hiring a part-time (Tues-Thurs, 1st shift, ~20-25 hrs/wk) On-Site Service Representative in the greater Watertown/Gourverneur, NY area.

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

You Will:

  • Service multiple customer locations
  • Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
  • Resolve customer problems promptly to retain and promote customer loyalty.
  • Follow designated route defined by routing software tools and maintain route guides.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.
  • Comply with safety and inspection requirements of the facility where the service is being provided.
  • Help create new orders by engaging with customers to identify additional product needs
  • Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

You Have:

  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Ability to lift 25 to 60lbs and/ or work in difficult positions.
  • Collaboration and problem-solving skills.
  • Handle different technical and operational issues.
  • Have and maintain a valid driver's license in State of residence.
  • Must carry required levels of automobile insurance.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.


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Grainger logo

About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927