GovCIO
GovCIO

60 Govcio Product Development Jobs Hiring Near You

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They install, troubleshoot and maintain an extensive variety of products and equipment. They ...

Network Engineer

San Antonio, TX · On-site

$115K - $125K/yr

GovCIO is currently hiring a Network Engineer in local support of Air Force Intel network. This ... Translates high level product development strategies into network and system requirement ...

GovCIO is currently hiring a Communications Project Analyst to support the Patient Care Services ... Maintain the official tracking log (JIRA) of all product line data calls; manage deadlines ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They install, troubleshoot and maintain an extensive variety of products and equipment. They ...

GovCIO is currently hiring for ServiceNow developers to support on-going application development ... Diagnose and troubleshoot production application issues. * Promote and drive innovation in ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They install, troubleshoot and maintain an extensive variety of products and equipment. They ...

Senior Application Developer

Fairfax, VA · On-site

$135K - $165K/yr

GovCIO is currently hiring a highly skilled Senior Application Developer with an active Secret ... Troubleshoot and resolve technical issues across development, staging, and production environments.

Senior Application Developer

Fairfax, VA · On-site

$135K - $165K/yr

GovCIO is currently hiring a highly skilled Senior Application Developer with an active Secret ... Troubleshoot and resolve technical issues across development, staging, and production environments.

Senior Process Analyst

Kearneysville, WV · On-site

$97K - $123K/yr

GovCIO is seeking a Senior Process Analyst to support a critical government computer system for the ... Serve as a primary operational liaison between technical development teams, Product Owners, and ...

Senior Process Analyst

Kearneysville, WV · On-site

$97K - $123K/yr

Overview: GovCIO is seeking a Senior Process Analyst to support a critical government computer ... Serve as a primary operational liaison between technical development teams, Product Owners, and ...

GovCIO is seeking a Senior Project Coordinator to support a critical government computer system for ... developed by platform-aligned Product Teams are user-centric, operationally effective, and ...

$150K - $200K/yr

GovCIO is currently hiring for Video Game Designer/Simulation Producer to lead the narrative and ... Strong background in game production, simulation design, or immersive media development. Preferred ...

Logistics Engineer

Chantilly, VA · On-site

$95K - $105K/yr

GovCIO is currently hiring for a Logistics Engineer to support end-to-end logistics planning ... Assists in the development of maintenance engineering and logistics support. * Plans and ...

GovCIO is currently hiring a Project Manager/Agile Coach to direct and deliver a wide range of ... products in development projects. Reviews, manages and controls status of projects and budgets ...

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GovCIO Jobs Information

Do workers at GovCIO get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

Does GovCIO pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

At GovCIO, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from GovCIO affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and November 2025.

Do people get paid time off at GovCIO?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at GovCIO?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at GovCIO?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at GovCIO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at GovCIO get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at GovCIO?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at GovCIO enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at GovCIO recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at GovCIO?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at GovCIO?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think GovCIO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how GovCIO is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.
Infographic showing various Product Development job openings at Govcio in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 68% Physical, and 32% Remote job distribution.
IT Service Technician

IT Service Technician

Govcio LLC

Columbus, OH • On-site

$50K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

124th of 210 rated it services


Job description

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
    • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
    • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
    • Recommend systems modifications to reduce user problems.
    • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
    • Install operating system patches, upgrades etc. via SCCM Software Center
    • Provide remote support services for telework/home users.
      • Help ensure user applications work over VPN and/or Citrix.
    • Manage user relocation requests.
    • Ensure devices are properly encrypted.
    • Local On-Site Cabling.
    • Provide on-site support for enterprise groups such as the network and security operation centers.
      • Restart network equipment, including switches and routers as directed by enterprise networking.
      • Replace defective network equipment.
    • Wireless Services
      • Assist users with mobile communication devices.
      • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
    • Asset Inventory Support
      • Assist with physical inventory as needed.
      • Assist with receiving and receipting property.
    • Disposal Preparation Support
      • Process computer equipment for disposal.
      • Ensure disposal policies are properly employed.
      • Ensure all devices are fully wiped of information before leaving the facility.
    • Video Conferencing and Audio/Video O&M
      • Troubleshoot system problems.
      • Work with support staff for remote troubleshooting and repairs.
      • Assist in setting up presentation devices and video conferencing units.
    • Support pre/post application releases.
    • Gather analyze, and report end-user support trends.
    • Assist tier 1 Service Desk with answering user calls.
    • Other duties as assigned.

#NSS
#DL
Qualifications
Required Skills and Experience
  • High School with 0-3 years (or commensurate experience)
  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities

Preferred Skills and Experience
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+

Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
#AR
#NSS #tm#dl
Posted Salary Range
USD $50,000.00 - USD $50,000.00 /Yr.

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