Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork ...
61 Genesys Operations Jobs Hiring Near You
Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork ...
Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork ...
Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork ...
Genesys Senior Implementation Engineer (eServices)
Pittsford, NY · On-site +1
$103K - $140K/yr
The candidate will be required to be "on call" after hours to support the operations team in the ... Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing ...
Genesys Senior Implementation Engineer (eServices)
Pittsford, NY · On-site +1
$103K - $140K/yr
The candidate will be required to be "on call" after hours to support the operations team in the ... Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing ...
Genesys Cloud Engineer AWS Integration
Dallas, TX · On-site
$55.50 - $74/hr
Develop, enhance, and support Genesys Cloud configurations and platform features based on evolving business and operational requirements. Administer Genesys Cloud environments, including user ...
Genesys Cloud Engineer AWS Integration
Dallas, TX · On-site
$55.50 - $74/hr
Develop, enhance, and support Genesys Cloud configurations and platform features based on evolving business and operational requirements. Administer Genesys Cloud environments, including user ...
Genesys Lead with GVP
Wilmington, DE · On-site
Genesys Lead Demand Location: WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH ... Take part in discussions with development & operations teams on system improvement and stability of ...
Quick apply
Genesys Lead with GVP
Wilmington, DE · On-site
Genesys Lead Demand Location: WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH ... Take part in discussions with development & operations teams on system improvement and stability of ...
This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies. Genesys Call Center Engineer ...
This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies. Genesys Call Center Engineer ...
Genesys Senior Implementation Engineer (eServices)
$103K - $140K/yr
The candidate will be required to be "on call" after hours to support the operations team in the ... Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing ...
Genesys Senior Implementation Engineer (eServices)
$103K - $140K/yr
The candidate will be required to be "on call" after hours to support the operations team in the ... Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing ...
Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Genesys Contact Center Engineer
Washington, DC · On-site
$58.25 - $78/hr
Manage own business operations including invoices and taxes. * Market services and maintain client ... Job Requirements: * Genesys Cloud Certification (required). * Minimum 2 years of hands-on ...
Genesys Contact Center Engineer
Washington, DC · On-site
$58.25 - $78/hr
Manage own business operations including invoices and taxes. * Market services and maintain client ... Job Requirements: * Genesys Cloud Certification (required). * Minimum 2 years of hands-on ...
Genesys Cloud CX Solutions Architect
$65 - $89/hr
Good understanding of healthcare contact center operations and HIPAA requirements. * Excellent ... Genesys Cloud CX certification. * Healthcare provider or payer experience. * Experience with ...
Genesys Cloud CX Solutions Architect
$65 - $89/hr
Good understanding of healthcare contact center operations and HIPAA requirements. * Excellent ... Genesys Cloud CX certification. * Healthcare provider or payer experience. * Experience with ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Vice President, Global Sales Operations Location: United States Job Summary The Vice President ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Vice President, Global Sales Operations Location: United States Job Summary The Vice President ...
Genesys Contact Center Engineer
Washington, DC · Remote
$58.25 - $78/hr
Manage own business operations including invoices and taxes. * Market services and maintain client ... Job Requirements: * Genesys Cloud Certification (required). * Minimum 2 years of hands-on ...
Genesys Contact Center Engineer
Washington, DC · Remote
$58.25 - $78/hr
Manage own business operations including invoices and taxes. * Market services and maintain client ... Job Requirements: * Genesys Cloud Certification (required). * Minimum 2 years of hands-on ...
Works closely with Ancillary Departments, Operations, Epic, Genesys, Salesforce and other Vendor/IT groups to triage, diagnosis and resolve all production support issues to the satisfaction of our ...
Works closely with Ancillary Departments, Operations, Epic, Genesys, Salesforce and other Vendor/IT groups to triage, diagnosis and resolve all production support issues to the satisfaction of our ...
Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews ...
Quick apply
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews ...
Lead the evolution of Genesys Cloud platform operations from reactive administration to intelligent, AI-assisted experiences that help customers understand usage, anticipate constraints, optimize ...
Lead the evolution of Genesys Cloud platform operations from reactive administration to intelligent, AI-assisted experiences that help customers understand usage, anticipate constraints, optimize ...
Genesys Cloud CX Solutions Architect
$66.50 - $84.75/hr
Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Good understanding of healthcare contact center operations and HIPAA requirements. * Excellent ...
Genesys Cloud CX Solutions Architect
$66.50 - $84.75/hr
Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Good understanding of healthcare contact center operations and HIPAA requirements. * Excellent ...
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews ...
Quick apply
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews ...
WI · On-site
$205.20 - $360.80/hr
... operation, analytics, enhanced user experience, or communicating job openings. You may choose to ... Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and ...
Genesys admin at Phoenix, AZ
Phoenix, AZ · On-site
... operations" Hands-on administration and enablement within Contact Center as a Service (CCaaS ... Genesys Engage
Quick apply
Genesys admin at Phoenix, AZ
Phoenix, AZ · On-site
... operations" Hands-on administration and enablement within Contact Center as a Service (CCaaS ... Genesys Engage
Genesys Jobs Information
What is it like to work at Genesys?
Genesys is a customer experience company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment.
The company's global teams are structured to support a wide range of roles, from software engineering and product development to sales and customer success, with a focus on delivering cutting-edge solutions for customer engagement and experience management. Genesys employees work in a fast-paced, agile environment that encourages experimentation, learning, and growth.
Working at Genesys may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company offers opportunities to work on complex problems, collaborate with diverse teams, and contribute to the development of industry-leading solutions.
The company's global teams are structured to support a wide range of roles, from software engineering and product development to sales and customer success, with a focus on delivering cutting-edge solutions for customer engagement and experience management. Genesys employees work in a fast-paced, agile environment that encourages experimentation, learning, and growth.
Working at Genesys may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company offers opportunities to work on complex problems, collaborate with diverse teams, and contribute to the development of industry-leading solutions.
What makes Genesys an attractive place to work?
Genesys is a leading provider of customer experience and contact center solutions, recognized for its innovative approach to customer engagement and its commitment to helping businesses deliver exceptional customer experiences.
The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies and solutions.
Joining Genesys provides professionals with opportunities to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry, with a focus on customer experience, artificial intelligence, and cloud-based solutions.
The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies and solutions.
Joining Genesys provides professionals with opportunities to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry, with a focus on customer experience, artificial intelligence, and cloud-based solutions.
What are the most popular job types at Genesys?
What are the most popular jobs at Genesys?
What are the most popular categories at Genesys?
Other
Re-posted 25 days ago
Job description
Genesys Contact Center Developer
Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions.
Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. Genesys Engage Experience (Years): 4-6
About Syntricate Technologies
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US
Year founded
2004