Genesys
Genesys

61 Genesys Engineers Jobs Hiring Near You

MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...

Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

Development and Administration Genesys Proactive Customer Communication Genesys Engage platform Genesys Agent Desktop (IW) Genesys Info Mart Genesys Composer Development o Eclipse IDE o XML ...

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...

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Genesys Jobs Information

What is it like to work at Genesys?

Genesys is a customer experience company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's global teams are structured to support a wide range of roles, from software engineering and product development to sales and customer success, with a focus on delivering cutting-edge solutions for customer engagement and experience management. Genesys employees work in a fast-paced, agile environment that encourages experimentation, learning, and growth.

Working at Genesys may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company offers opportunities to work on complex problems, collaborate with diverse teams, and contribute to the development of industry-leading solutions.

What makes Genesys an attractive place to work?

Genesys is a leading provider of customer experience and contact center solutions, recognized for its innovative approach to customer engagement and its commitment to helping businesses deliver exceptional customer experiences.

The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies and solutions.

Joining Genesys provides professionals with opportunities to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry, with a focus on customer experience, artificial intelligence, and cloud-based solutions.

What are the most popular job types at Genesys?

    Infographic showing various Engineers job openings at Genesys in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, and 63% Remote job distribution.

    Genesys Engage - CTI Genesys Developer (Genesys Cloud Developer)

    Macpower Digital Assets

    Columbus, OH • On-site

    $53 - $72.50/hr

    Full-time

    Re-posted 25 days ago


    Job description

    Job Summary: We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and maintaining customized Genesys Cloud flows, integrations, and automation solutions. This is an exciting opportunity to work on cutting-edge cloud-based contact center technologies and deliver transformative solutions to our clients.

    Key Responsibilities:
    • Design, develop, and test Genesys Cloud flows utilizing common modules, data actions, data tables, and other components.
    • Implement and enhance Genesys Cloud solutions using SDKs and APIs.
    • Collaborate with cross-functional teams to gather requirements and propose technical solutions.
    • Develop and maintain automation scripts using Python and JavaScript to configure and manage Genesys Cloud.
    • Integrate Genesys Cloud with Salesforce CTI and other third-party applications.
    • Build and manage digital bots for chat and email within the Genesys Cloud ecosystem.
    • Implement Workforce Engagement Management (WEM) solutions.
    • Monitor, analyze, and troubleshoot Genesys Cloud applications to ensure stability and optimal performance.
    • Create detailed documentation on design, data handling, error management, monitoring, alerting, and testing processes.

    Qualifications:
    • 5+ years of hands-on experience in designing, developing, and testing Genesys Cloud flows.
    • Strong understanding of Genesys Engage and CTI Genesys.
    • Experience with Python and JavaScript for scripting and automation within Genesys Cloud.
    • Demonstrated ability to quickly learn and apply new technologies.
    • Proven experience integrating Genesys Cloud with Salesforce CTI and third-party systems.
    • Solid experience with AWS Lex, especially in creating natural language understanding (NLU) capabilities.
    • Excellent analytical, problem-solving, and communication skills.

    Preferred Skills (Nice to Have):
    • Experience with cloud services like AWS or Azure.
    • Familiarity with CI/CD pipelines and DevOps practices.
    • Genesys Cloud Certifications (Preferred but not required).

    Why Join Us?
    • Opportunity to work with the latest cloud-based contact center technology.
    • Collaborative and innovative work environment.
    • Career growth with a fast-paced, forward-thinking team.

    To Apply:
    Please submit your resume along with a brief cover letter detailing your experience with Genesys Cloud, Python, and AWS Lex.