Required Language German, English Employment Type Full time Contract Type Permanent Description Are ... WAH set-up accommodated At Foundever ® , we make things simple. Our mission is to be the solutions ...
21 Foundever Full Time Jobs Hiring Near You
Required Language German, English Employment Type Full time Contract Type Permanent Description Are ... WAH set-up accommodated At Foundever ® , we make things simple. Our mission is to be the solutions ...
Foundever Jobs Information
What makes Foundever an attractive place to work?
Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.
Do workers at Foundever get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people say they get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Foundever pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
At Foundever, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Foundever affordable enough for their workers?
Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.
75% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get paid time off at Foundever?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
92% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
- 49% of people with changing schedules find out their shifts one week or less ahead of time.
- 26% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 26% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Foundever worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do Foundever workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Foundever workers to change shifts?
Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Foundever?
Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.
60% of people report it’s hard to get time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Foundever managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do jobs at Foundever spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to take sick days at Foundever?
Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Foundever job good for students?
Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
Is working at Foundever good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Foundever feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Foundever get to take their breaks without interruption?
Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people report that they get to take their breaks without interruption.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Foundever?
Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.
69% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Foundever enjoy their jobs?
Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
52% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Foundever recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Foundever?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Foundever?
Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and August 2026.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people think Foundever’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Foundever is doing?
Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and August 2026.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and August 2026.
What are the most popular jobs at Foundever?
What are the most popular categories at Foundever?
Foundever rating
5.5
Based on 194 frontline employees who took The Breakroom Quiz
45th of 72 rated call and contact centers
Job description
Required Language
German, English
Employment Type
Full time
Contract Type
Permanent
Description
German, English
Employment Type
Full time
Contract Type
Permanent
Description
Are you an analytical, detail-oriented individual, passionate about delivering the highest quality customer experience?
Do you enjoy coaching others, improving processes, and driving performance?
If so, you might be the next Quality Analyst – German & English for our support team.
Your profile:- German – Advanced level (C1)
- English – Medium level (B2)
- Completed higher education (college degree or equivalent) is required
- Strong analytical mindset and attention to detail
- Coaching and feedback delivery skills
- Ability to work in a structured, KPI-driven environment
- Flexibility to work in a rotational schedule, Monday–Sunday
Through transaction monitoring, CSAT evaluation, feedback, coaching, training support, and performance analysis, the Quality Analyst is responsible for identifying performance gaps and driving continuous improvement across the support team.
You will help ensure consistent service quality for customers receiving assistance for a portfolio of home and lifestyle products, including small domestic appliances and coffee solutions.
Responsibilities and Output- Monitor and score customer interactions across voice, email
- Provide structured, proactive feedback and coaching to Customer Support Representatives on a weekly basis
- Contribute positively to both employee engagement and client satisfaction
- Participate in Calibration Sessions and Quality Meetings (internal and external) according to account needs
- Deliver quantitative and qualitative analysis to positively impact Key Performance Indicators
- Coordinate and facilitate actions on quality-impacted metrics through relevant data analysis
- Compile and present reports requested by the Client or Management
- Identify training needs and contribute to continuous improvement initiatives
- WAH set-up accommodated
- Competitive salary
- Monthly performance bonus
- 35 RON meal tickets
- A well-defined career path with many opportunities to grow in different directions
- WAH set-up accommodated
Our mission is to be the solutions and the team behind the best experiences for the world's leading brands — wherever and whenever needed.
We believe that small moments can have a big impact on our work experiences, customers, and teams. By creating positive moments for each other, we make a difference and continuously improve our associate experience.
Let's create best moments together.
What Foundever employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Foundever
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Miami, FL, US
Year founded
1994