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Foundever
Foundever

60 Foundever Technical Customer Support Representative Jobs Hiring Near You

Foundever

$19/hr

Technical Customer Support Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting ...

Foundever

$19/hr

Technical Customer Service Support Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ...

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Foundever Jobs Information

Do workers at Foundever get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 91 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Foundever pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.

At Foundever, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Foundever affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Foundever?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 94 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Foundever worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Foundever workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Foundever workers to change shifts?

Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Foundever?

Some people find it hard to get time off.
62% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Foundever managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Foundever spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Foundever?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Foundever job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Foundever good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Foundever feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Foundever get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Foundever?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 90 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Foundever enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Foundever recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 95 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Foundever?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Foundever?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Foundever’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Foundever is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Technical Customer Support Representative jobs?
What are the most popular jobs at Foundever?
What are the most popular categories at Foundever?
Infographic showing various Technical Customer Support Representative job openings at Foundever in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, and 9% Remote job distribution.
Technical Customer Support Representative

Technical Customer Support Representative

Foundever

$19/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Foundever rating

5.6

Company rating: 5.6 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

40th of 71 rated call and contact centers

Job description

Technical Customer Support Representative

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

 

Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 10431 PINNACLE DR, WISE, VA 24293

Job Overview

Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. 

What We're Looking For:
  • Ability to multitask in and navigate between screens efficiently while assisting customers
  • Comfortable in a fast-paced environment
  • Must be 18+ years of age
  • High school diploma (or GED equivalent)
  • Must pass a criminal background
Key Skills & Responsibilities:
  • Handle inbound customer service calls
  • Drive customer satisfaction through voice, chat and email communication
  • Navigate multiple systems and tools
  • Recommend product solutions for unique customer needs 
Why You Should Join Us:
  • Pay: $17/hour base rate + growth opportunities up to $19/hour
  • 100% paid training
  • Dedicated time for skill development 
  • Benefits including medical, dental, life, and vision insurance
  • Employee Assistance Program (EAP)
  • 401k retirement plan with company match
  • Employee discounts
  • Referral bonuses
  • Internal Mobility (84% of our managers are promoted within)
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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