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Foundever
Foundever

60 Foundever Customer Service Jobs Hiring Near You

Foundever

Bilingual Customer Service Associate

$17/hr

We are looking for Seasonal Customer Service Representative to join our team of incredible people ... At Foundever, you will find our call center jobs surprising. We believe in memorable associate ...

Foundever

Bilingual Customer Service Associate

$17/hr

We are looking for Seasonal Customer Service Representative to join our team of incredible people ... At Foundever, you will find our call center jobs surprising. We believe in memorable associate ...

Foundever

$15/hr

Job Overview Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized ...

Foundever

Retention Customer Service Associate

Wise, VA · On-site

$17.50/hr

Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA! We invest in our people by providing paid training along with growth and development opportunities. For ...

Foundever

Healthcare Customer Service Associate

$16/hr

Work At Home Healthcare Customer Service Representative Job Overview As a Healthcare Customer ... EEO Foundever is committed to selecting, developing, and rewarding the best person for the job ...

New

Foundever

Retention Customer Service Associate

Wise, VA · On-site

$17.50/hr

Retention Customer Service Associate Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA! We invest in our people by providing paid training along with growth ...

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All JobsFoundever Customer Service Jobs

Foundever Jobs Information

What makes Foundever an attractive place to work?

Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.

Do workers at Foundever get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Foundever pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

At Foundever, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Foundever affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Foundever?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Foundever worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Foundever workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Foundever workers to change shifts?

Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Foundever?

Some people find it hard to get time off.
58% of people report it’s hard to get time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Foundever managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Foundever spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Foundever?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Foundever job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Foundever good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Foundever feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Foundever?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Foundever?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Foundever?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Foundever’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Foundever is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Foundever?

    What are the most popular jobs at Foundever?

    What are the most popular categories at Foundever?

    Infographic showing various Customer Service job openings at Foundever in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 68% Physical, and 32% Remote job distribution.

    Remote Licensed Customer Service Representative

    Foundever

    CO • Remote

    $17 - $19/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 16 days ago

    Foundever rating

    5.6

    Company rating: 5.6 out of 10

    Based on 193 frontline employees who took The Breakroom Quiz

    42nd of 71 rated call and contact centers

    Job description

    Remote Licensed Insurance Customer Service Representative
    Job Overview 

    Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs!

    As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.

    Location: Remote 

    Why You Should Join Us
    • $17-$19/H
    • Enjoy 100% paid professional training.
    • Comprehensive benefits including medical, dental, and vision
    • Wellness Benefits, including our Employee Assistance Program
    • 401 (k) with company matching
    • Paid Time Off
    • Employee Discounts
    • Career Growth, 93% of managers promoted within!
    • Extra earnings through bonus programs and referrals
    What We’re Looking For
    • Must be at least 18 years old. 
    • High school diploma or GED equivalent required. 
    • 1-2 years of relevant work experience. 
    • Must have open availability during operating hours. 
    Key Skills
    • Ability to navigate system tools to search for answers & information 
    • Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion
    • Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance
    • Able to complete collegiate-level coursework to prepare for the state exam.
    • Strong organizational skills
    Home Setup Requirements
    • Provided Equipment: Foundever will ship necessary equipment, including a headset after you pass your state exam. 
    • Internet Requirements: A hardwired high speed internet connection  
    • Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Can not be a primary care provider during hours of operation.
    • Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training. 
    About Foundever

    Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

    Military Partners 

    We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

    EEO

    Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.  

    Interested in Becoming Part of Our Team? 

    Visit us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.  

    What Foundever employees say

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