Advocate for the customer internally, ensuring their needs are met across product, service, and ... Fortive Corporation Overview Fortive's essential technology makes the world stronger, safer, and ...

62 Fortive Customer Service Jobs Hiring Near You
Advocate for the customer internally, ensuring their needs are met across product, service, and ... Fortive Corporation Overview Fortive's essential technology makes the world stronger, safer, and ...
... of products & services. We are customer obsessed and problem solvers in our daily work, and a ... Fortive Corporation Overview Fortive's essential technology makes the world safer and more ...
... of products & services. We are customer obsessed and problem solvers in our daily work, and a ... Fortive Corporation Overview Fortive's essential technology makes the world safer and more ...
Fortive Jobs Information
What is it like to work at Fortive?
What makes Fortive an attractive place to work?
Do workers at Fortive get paid breaks?
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.
Does Fortive pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
At Fortive, are sick days and vacation days separate paid time off?
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and September 2026.
Do people get paid time off at Fortive?
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and September 2026.
Do workers at Fortive worry about hours?
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2026.
How easy is it to get time off at Fortive?
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2026.
Do jobs at Fortive spill into time workers aren’t paid for?
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2026.
How easy is it to take sick days at Fortive?
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people at Fortive feel treated with respect by their managers?
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people at Fortive get to take their breaks without interruption?
78% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Is it stressful to work at Fortive?
89% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people at Fortive enjoy their jobs?
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people at Fortive recommend working with their team?
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people get enough training when they start at Fortive?
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Do people get support to advance at Fortive?
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2026.
Do people think Fortive’s headquarters understands what’s happening where they work?
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2026.
Do workers feel well informed about how Fortive is doing?
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2026.
What are the most popular job types at Fortive?
What are the most popular jobs at Fortive?
What are the most popular categories at Fortive?

Fortive rating
7.9
Based on 9 frontline employees who took The Breakroom Quiz
Job description
1. Account Management & Relationship Building
- Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
- Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
- Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
- Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.
2. Sales & Revenue Growth
- Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
- Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
- Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
- Work closely with customers to demonstrate the value of additional software modules, features, or services.
- Navigate complex sales cycles within existing accounts, including procurement processes and contract negotiations.
3. Customer Success & Retention
- Ensure high levels of customer satisfaction to reduce churn and drive long-term retention.
- Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement.
- Provide insights on best practices and how customers can maximize the value of their investment.
- Identify early warning signs of potential churn and proactively address customer concerns.
4. Sales Forecasting & Reporting
- Maintain accurate sales forecasts, pipeline management, and CRM records (e.g., Salesforce, HubSpot).
- Provide regular reports on account health, revenue performance, and growth opportunities.
- Track and analyze customer buying behavior to refine sales strategies.
5. Collaboration with Internal Teams
- Work cross-functionally with Product, Marketing, Customer Success, and Professional Services teams to align solutions with customer needs.
- Partner with Solution Engineers and Professional Services teams to design tailored solutions for customer needs.
- Communicate customer feedback and feature requests to Product Management to drive improvements.
6. Contract & Renewal Management
- Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models.
- Work with Legal and Finance teams to ensure compliance with contract terms and conditions.
- Ensure smooth transitions for software license renewals, subscription changes, or professional service engagements.
7. Industry & Competitive Awareness
- Stay informed about industry trends, competitor offerings, and emerging technologies.
- Educate customers on industry best practices and thought leadership related to their business needs.
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Fortive
Sourced by ZipRecruiter
Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.
Industry
Electrical equipment, appliance, and component manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Everett, WA, US
Year founded
2016