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The Clinical Trainer is responsible for working with all the members of the Customer Advancement team to deliver ServicePlus training. ServicePlus customers are looking to expand their use of the CensiTrac software and often need advanced level of training to reach their goals. This position requires creative thinking and strong problem-solving skills along with a good working knowledge of the sterile processing department and CensiTrac. Communication with all other departments is a critical part of this role. This positions also requires strong interpersonal skills along with the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions to the customers on time.
The Clinical Trainer will assist the Clinical Educators in the continual improvement efforts of the department including current and ongoing training documents and supporting material to assist training efforts. The Clinical Trainer will participate in educational activities that support Censis personnel, partners, customers, and potential customers.
Specific Responsibilities:
• Develop in-depth understanding of the CensiTrac product suite; a SaaS-based, end to end solution.
• Responsible for executing training on all features and benefits to CensiTrac for ServicePlus customers.
• Complete all required ServicePlus documentation (e.g., training plans, reports, training checklists)
• Communicates effectively with technical and non-technical client resources.
• Provides demonstrations and in-services at client sites.
• Maintain knowledge of equipment, products, and systems related to the sterile processing profession.
• Think creatively and actively provide solutions to assist customers in utilizing the Censis product suite to its fullest potential.
• Provide positive customer service and maintain professional acuity in representing Censis provided products.
• Identify and communicate installation problems, software bugs and/or vital software modifications to internal Censis teams.
• Build passion and excitement for Censis products.
• Participate in Censis educational events
• Actively participates in and contributes to Clinical Team activities, such as team meetings, in-service training, troubleshooting, Teams Chat, etc.
• Internal support of other departments as required / assigned; performs other duties as required.
• Maintain accurate travel expense records for timely submission.
• Requires travel up to 75%
Qualifications:
Required
• Minimum 1-year experience in a Sterile Processing department
• Current professional certification with HSPA or CBSPD
• Minimum of 1 year experience using or implementing CensiTrac
• Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
• Proficient in the use of Microsoft Office products, computer systems, and common software products
Education:
• Bachelor's degree in related area preferred or equivalent experience
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Censis
Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry.From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare's rapidly changing environment. With Censis, you're positioned to start ahead and stay ahead, no matter what the future holds.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is 61,500.00 - 102,700.00