FLSmidth
FLSmidth

58 Flsmidth Customer Service Jobs Hiring Near You

The Service Center Manager, US will lead and optimize the operational efficiency and customer satisfaction of FLSmidth's service centers across the United States, ensuring high-quality support for ...

The Service Center Manager, US will lead and optimize the operational efficiency and customer satisfaction of FLSmidth's service centers across the United States, ensuring high-quality support for ...

At FLSmidth,we'relooking for mechanically skilled professionals to join our Pumps, Cyclones ... Deliver customer training on safe use, maintenance, and performance tips for our PCV products.

FLSmidth is the leading supplier of engineering, equipment, and service solutions to customers in the mining and cement industries. For more information, please visit FLSmidth.com/careers . As an ...

At FLSmidth,we'relooking for mechanically skilled professionals to join our Pumps, Cyclones ... Deliver customer training on safe use, maintenance, and performance tips for our PCV products.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries - for more information please visit FLSmidth.com/careers We offer ...

About the department FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and ...

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FLSmidth Jobs Information

Do workers at FLSmidth get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Does FLSmidth pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

At FLSmidth, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from FLSmidth affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at FLSmidth?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at FLSmidth worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

Do FLSmidth workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at FLSmidth?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do FLSmidth managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at FLSmidth spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at FLSmidth?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at FLSmidth good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at FLSmidth feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FLSmidth get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at FLSmidth?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FLSmidth enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FLSmidth recommend working with their team?

Most people recommend working with their team.
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at FLSmidth?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at FLSmidth?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think FLSmidth’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how FLSmidth is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

What are the most popular categories at Flsmidth?

Infographic showing various Customer Service job openings at Flsmidth in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Service Center Manager, US

FLSmidth, Inc.

Reno, NV • On-site

Full-time

Re-posted 5 days ago


FLSmidth rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

38th of 495 rated machine equipment manufacturers


Job description

The Service Center Manager, US will lead and optimize the operational efficiency and customer satisfaction of FLSmidth's service centers across the United States, ensuring high-quality support for our mining and cement industry clients.
Job Responsibilities:
Manage the overall operations of multiple service centers within the US, including staffing, budgeting, performance, and strategic planning.
Develop and implement operational policies and procedures to enhance efficiency, safety, and customer service standards.
Oversee the scheduling, dispatching, and execution of field service activities, preventive maintenance, and emergency repairs.
Recruit, train, mentor, and evaluate service center personnel, fostering a high-performance and customer-centric culture.
Ensure compliance with all FLSmidth safety regulations, environmental standards, and quality control procedures.
Monitor key performance indicators (KPIs) for service delivery, customer satisfaction, and financial performance, implementing corrective actions as needed.
Collaborate with sales, engineering, and parts departments to provide integrated solutions and maximize customer value.
Manage customer relationships, including handling escalated inquiries, resolving complaints, and identifying opportunities for service expansion.
Prepare and present regular reports on service center performance, financial results, and market trends to senior management.
Identify and implement continuous improvement initiatives to optimize service delivery processes and technology utilization.
Job Qualifications:

Bachelor's degree in Engineering, Business Administration, or a related field.
Minimum of 7 years of progressive experience in service operations management, preferably within the heavy industrial, mining, or cement sectors.
Proven track record of managing multi-site operations and leading diverse teams.
Strong understanding of field service management software and enterprise resource planning (ERP) systems.
Excellent leadership, communication, and interpersonal skills.
Demonstrated ability to manage budgets, analyze financial data, and drive profitability.
Solid knowledge of safety regulations and best practices in industrial environments.
Strong customer focus with a commitment to delivering exceptional service.
* Ability to travel frequently within the US to various service centers and customer sites.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.


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