Sarasota, FL · On-site
$15.75 - $17.75/hr
Position Summary The Customer Experience Lead (CXL) is an hourly key holder who helps lead the ... Fit2Run Expectations The CXL leads through service, energy, and example while supporting team ...
Sarasota, FL · On-site
$15.75 - $17.75/hr
Position Summary The Customer Experience Lead (CXL) is an hourly key holder who helps lead the ... Fit2Run Expectations The CXL leads through service, energy, and example while supporting team ...
Bradenton, FL · On-site
$14 - $17.75/hr
... at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent communication skills, and is passionate about providing outstanding customer service. This role involves ...
Bradenton, FL · On-site
$14 - $17.75/hr
... at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent communication skills, and is passionate about providing outstanding customer service. This role involves ...
... at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent communication skills, and is passionate about providing outstanding customer service. This role involves ...
Quick apply
... at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent communication skills, and is passionate about providing outstanding customer service. This role involves ...
Tampa, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Tampa, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Saint Petersburg, FL · On-site
$14.25 - $16.25/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Saint Petersburg, FL · On-site
$14.25 - $16.25/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Dania Beach, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Dania Beach, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Jacksonville, FL · On-site
$18/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Quick apply
Jacksonville, FL · On-site
$18/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Customer satisfaction feedback and reviews People Leadership, Recruiting & Development (25%) · ... Model Fit2Run's commitment to service, community, and performance · Build a store culture that ...
Quick apply
Customer satisfaction feedback and reviews People Leadership, Recruiting & Development (25%) · ... Model Fit2Run's commitment to service, community, and performance · Build a store culture that ...
Key West, FL · On-site
$16 - $18/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Key West, FL · On-site
$16 - $18/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Miami, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Miami, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Sarasota, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Sarasota, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Estero, FL · On-site
$18/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Quick apply
Estero, FL · On-site
$18/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Sarasota, FL · On-site
$17 - $19/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Quick apply
Sarasota, FL · On-site
$17 - $19/hr
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Quick apply
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in ... Provide consistent, high-quality customer service * Demonstrate reliability, accountability, and ...
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Naples, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Quick apply
Naples, FL · On-site
$14/hr
Position Summary At Fit2Run, we don't just hire Retail Sales Associates--we build future leaders ... What You'll Do You'll spend most of your time on the sales floor connecting with customers, asking ...
Do workers at Fit2Run get paid breaks?
Does Fit2Run pay people when they’re sick?
Do people get paid time off at Fit2Run?
How far ahead of time do people find out their work schedule?
Do workers at Fit2Run worry about hours?
Do Fit2Run workers get to choose the shifts they work?
How easy is it for Fit2Run workers to change shifts?
How easy is it to get time off at Fit2Run?
Do Fit2Run managers change schedules at the last minute?
Do jobs at Fit2Run spill into time workers aren’t paid for?
How easy is it to take sick days at Fit2Run?
Do people at Fit2Run feel treated with respect by their managers?
Do people at Fit2Run get to take their breaks without interruption?
Is it stressful to work at Fit2Run?
Do people at Fit2Run enjoy their jobs?
Do people at Fit2Run recommend working with their team?
Do people get enough training when they start at Fit2Run?
Do people get support to advance at Fit2Run?
Do people think Fit2Run’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Fit2Run is doing?
$15.75 - $17.75/hr
Other
This job post has expired today. Applications are no longer accepted.
4.9
Based on 11 frontline employees who took The Breakroom Quiz
Position Summary
The Customer Experience Lead (CXL) is an hourly key holder who helps lead the store during assigned shifts and ensures an exceptional customer experience. This role serves as Manager on Duty (MOD) when the Store Manager and Assistant Manager are not present.
The CXL is a floor leader first, focused on delivering Fit2Run’s Fit process, supporting the team in real time, and ensuring smooth store operations throughout their shift.
Key Responsibilities
Sales & Customer Experience
The CXL delivers the Fit2Run Fit process with every guest and leads by example through strong selling behaviors and product knowledge.
They support team members on the floor to improve conversion and average transaction value while helping resolve customer concerns and escalating when needed.
This role helps maintain a high-energy, service-focused environment that reflects Fit2Run standards.
Shift Leadership (MOD)
During assigned shifts, the CXL serves as Manager on Duty and is responsible for opening and closing the store following company procedures.
They help direct the flow of the business by delegating tasks, ensuring completion of daily responsibilities, and monitoring floor coverage.
The CXL addresses immediate operational or customer issues and communicates with the leadership team as needed, escalating situations appropriately.
Team Support & Coaching
The CXL provides in-the-moment coaching and support to team members while reinforcing company standards, service expectations, and policies.
They assist with onboarding and training new associates when needed and model professionalism, accountability, and teamwork.
Operations & Store Standards
This role supports daily operations by maintaining store cleanliness, organization, and visual presentation. he CXL executes opening and closing procedures, supports promotions and product launches, and helps ensure the store is operating efficiently during each shift.
Inventory & Merchandising
The CXL assists with restocking merchandise, maintaining visual standards, and supporting inventory organization to ensure product is readily available for customers.
Key Performance Expectations
The Customer Experience Lead is expected to deliver strong individual sales results, provide consistent leadership during assigned shifts, and ensure smooth store operations when acting as Manager on Duty.
This role supports a high level of customer experience and contributes to overall team performance.
Qualifications
Candidates should have at least one year of retail or customer service experience, with prior leadership or key holder experience preferred.
Strong communication and problem-solving skills are essential, along with the ability to lead in a fast-paced, customer-focused environment.
Reliability, accountability, and flexible availability, including evenings, weekends, and holidays, are required.
Physical & Work Requirements
This role requires the ability to stand and walk for extended periods, lift up to 40 pounds, and frequently interact with customers and team members.
The position is primarily active and floor-based.
Fit2Run Expectations
The CXL leads through service, energy, and example while supporting team success and store performance during each shift.
They are expected to follow company policies and escalate concerns appropriately.
Sourced by ZipRecruiter
51 - 200 Employees
Palmetto, FL, US
2006
