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First Student

71 First Student Customer Service Jobs Hiring Near You

First Student

Customer Success Manager

Toronto, ON

Share technology and service offering information, insights and benefits to help the customer understand and compare to other providers and share the advantages, values and benefits of First Student ...

First Student

School Bus Monitor

Rockton, IL

$17 - $18.50/hr

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

First Student

Monitor/Aide

Vancouver, BC

$20.15/hr

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

First Student

Service Employee

Georgetown, ON · On-site

CA$20/hr

Service Employee The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil ...

First Student

Location Safety Manager

Saskatoon, SK · On-site

CA$55/hr

At First Student, our Location Safety Managers are a constant reflection of our company's commitment to safety and customer service. The Location Safety Manager is responsible for providing ...

First Student

Monitor/Aide

Prescott, ON · On-site

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

First Student

Monitor/Aide

Surrey, BC

CA$20.15/hr

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

First Student

School Bus Monitors

West Lorne, ON · On-site

At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to ...

First Student

Dispatcher

Georgetown, ON · On-site

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time ...

First Student

Dispatcher

Rimbey, AB

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time ...

First Student

Monitor/Aide

Plaistow, NH

$18.50/hr

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

First Student

School Bus Monitor

Batavia, IL · On-site

$16.50 - $19.25/hr

At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to ...

First Student

School Bus Monitors

West Lorne, ON · On-site

At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to ...

First Student

School Bus Driver

Rochester, WA · On-site

$24.50 - $29.17/hr

Previous experience as a teacher, CDL driver, social worker, classroom assistant, hospitality worker, or customer service or retail associate. Join First Student and get more than a paycheck. We ...

First Student

School Van Driver

Waldport, OR · On-site

$21.44 - $25.64/hr

Previous experience as a teacher, social worker, classroom assistant, hospitality worker, or customer service or retail associate. Join First Student and get more than a paycheck. We offer perks and ...

First Student

School Bus Monitor

Rockton, IL · On-site

$17 - $18.50/hr

Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing ...

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All JobsFirst Student Customer Service Jobs

First Student Jobs Information

What is it like to work at First Student?

First Student is a company that values teamwork and community involvement, striving to create a supportive and inclusive work environment for its employees.

As a leading provider of student transportation services, First Student operates a large fleet of buses and employs a diverse team of drivers, mechanics, and support staff who work together to ensure safe and reliable transportation for students. The company's mission is to provide exceptional service and support to its customers, while also promoting a culture of safety and customer satisfaction.

Working at First Student may appeal to individuals who are passionate about education and community service, as the company offers opportunities for professional growth and development in a dynamic and fast-paced industry.

What makes First Student an attractive place to work?

First Student is a leading provider of student transportation services, serving over 900 school districts across North America. The company offers a dynamic work environment that values teamwork, safety, and customer satisfaction, with opportunities for professional growth and development through training programs and career advancement. By joining First Student, individuals can contribute to the education and well-being of students, while also developing their skills and expertise in a stable and supportive work environment.

Do workers at First Student get paid breaks?

No. Most people don’t get paid breaks.
78% of people say they don’t get paid breaks.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Does First Student pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

At First Student, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from First Student?

Most people who work part-time can't get health insurance.
71% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 28 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at First Student?

Most people who work part-time don’t get paid time off.
70% of people who work part-time say they don’t get paid time off
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from First Student affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at First Student?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at First Student worry about hours?

Some people worry about getting enough hours.
65% of people report they worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do First Student workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for First Student workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 101 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at First Student?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do First Student managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at First Student spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at First Student?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a First Student job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at First Student good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Student feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Student get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at First Student?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 134 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Student enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Student recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 146 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at First Student?

Most people got enough training when they started.
81% of people report they got enough training when they started working here.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at First Student?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think First Student’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how First Student is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at First Student?

    What are the most popular jobs at First Student?

    What are the most popular categories at First Student?

    Infographic showing various Customer Service job openings at First Student in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% Physical job distribution.

    Student Customer Service Specialist

    Arizona State University

    Tempe, AZ • On-site

    $16.50 - $22/hr

    Other

    Posted 5 days ago

    Arizona State University rating

    7.8

    Company rating: 7.8 out of 10

    Based on 89 frontline employees who took The Breakroom Quiz

    232nd of 622 rated colleges and universities

    Job description

    Student Customer Service Specialist
    The Student Customer Service Specialist serves an important role in the daily operations of ASU Enterprise Partners (ASUEP) and its affiliates. The Student Customer Service Specialist position works within the Building Operations department and is responsible for completing multiple daily and weekly office tasks in support of ASUEP. This position is year-round.
    What you'll do:
    • Hours available for this position are 8:00 a.m. - 5:00 p.m. Monday through Friday (shared hours).
    • Student hours will be arranged according to their school schedule, shared work with other students, and the needs of the organization. Punctuality and reliable attendance are critical to the success of this role to ensure consistent coverage, smooth daily operations, and dependable support for ASUEP facilities.
    • The primary location for this role will be the Fulton Center with additional support required at the SkySong campus located in south Scottsdale on the corner of McDowell and Scottsdale Rd. Company provided vehicles will be provided for inter-campus transportation. Safely driving company vehicles and golf carts is a requirement of the role.
    • Provide excellent customer service for all guests, visitors, and employees by creating a welcoming and proactive environment, anticipating needs, offering clear direction, responding promptly to questions or concerns, and ensuring each interaction reflects professionalism, attentiveness, and ASUEP's commitment to service. Display professional demeanor at all times.
    • Perform reception desk duties on behalf of ASUEP and its affiliates, including the ASU Foundation.
    • Responsible for coordinating all aspects of conference center reservations to ensure accuracy and seamless operations. Assist with room setup to customer standards which includes moving and arranging tables and chairs on a daily basis.
    • Perform daily tasks needed to support the daily operations of the ASUEP facilities.
    • Assist with daily mail room operations and conduct daily deliveries. Assigned tasks include, but are not limited to, driving the company vehicle to the Post Office, SkySong, and Fulton Center locations, opening and sorting mail, notifying employees of deliveries, and distributing mail and packages to employees across the campuses.
    • Oversee all aspects of company vehicles and golf carts, including reservation management, repairs and maintenance, and providing behind-the-wheel golf cart training for employees.
    • Oversee and conduct scheduled inventory, restocking, and ordering of all supplies and ensure the storage rooms and breakrooms remain organized and aligned with our service standards and procurement processes.
    • Provide basic audio-visual support for meetings organized in the Fulton Conference Center rooms. Coordinate with T&S colleagues to escalate more complex issues.
    • Operate a multi-line phone system by answering calls in a warm, helpful, and professional manner; receiving and screening calls; providing clear information or direction when possible; and redirecting callers to the appropriate employee, department, or resource as needed.
    • Provide parking validation for guests.
    • Assist with special projects.
    • Other tasks as requested or assigned.
    What you'll need:
    • Collaborative style, combined with the ability and desire to work in a team-based environment
    • Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its affiliates and University business and confidential prospect information
    • Strong collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone
    • Ability to work both independently and as part of a team
    • Problem solver who can take initiative and set priorities while being flexible
    • Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies
    • Ability to represent the institution well and possess an advocate's belief in the vision of ASU as the New American University
    • Attention to detail and thoroughness in completing assigned duties
    • Highly organized and able to handle multiple projects
    • Adept at navigating complex environments with evolving priorities and communication plans
    • Knowledge of Excel and Microsoft Word
    Relevant qualifications:
    • A current student at Arizona State University pursuing a degree in a related field with a willingness to learn and ability to work well with others. Student must be willing to sign and abide by a confidentiality agreement. Student must possess a valid driver's license and have a driving record in good standing, and be able and willing to safely drive company vehicles and golf carts as a requirement of the role.
    Benefits:
    • $30 bi-weekly cell phone reimbursement
    • Hands-on experience in a professional environment
    • Professional development plans
    • Opportunity to network with ASUEP leaders and other ASU students
    • Access to LinkedIn Learning and their 8,000+ courses
    • Professional skills workshops

    About ASU Enterprise Partners
    ASU Enterprise Partners is a nonprofit organization whose mission is to provide an ecosystem of services to create solutions and generate resources to extend Arizona State University's reach and advance its charter. ASU Enterprise Partners supports ASU and several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.
    ASU Enterprise Partners is home to several Centers of Excellence whose purpose is to provide professional services to its affiliates. The Centers of Excellence include Finance, General Counsel, Investments, Public Relations and Strategic Communications, Human Resources, Facilities and Operations, Data Analytics and Insights Planning, Budgeting and Strategy, and Technology and Solutions.
    At ASU Enterprise Partners
    We serve
    ASU and one another with integrity, trust and compassion
    We engage
    step up, own it, collaborate
    We innovate.
    continuously, fearlessly, make decisions and take risks
    We care
    that everyone feels respected and valued for who they are
    ASU Enterprise Partners is an Equal Opportunity Employer

    What Arizona State University employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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